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HiredScore
Last Updated: 2026-05-29
Steps: Set Up HiredScore

Steps: Set Up HiredScore

Recruiters and hiring managers can use HiredScore to streamline the recruiting process. Key functionalities include:
  • AI-powered candidate search and recommendations through features like Fetch (identifying candidates for requisitions) and Reverse Fetch (recommending jobs to candidates or prospects). You can use dedicated UIs (such as My Reqs) to manage, filter, and prioritize candidates, perform actions, share profiles, and use custom email templates for communication.
  • A Hiring Manager Dashboard that enables you to screen candidates in customizable stages and take actions.
  • The Hiring Manager Talent Advisor Collaborator (HMTAC), which facilitates communication by leveraging Microsoft Teams channels to:
    • Send automated message templates about various requisition and candidate events.
    • Provide and support a shared workspace between hiring managers and recruiters.
These implementation steps are completed by an implementer or administrator.
Legacy HiredScore users must be aware of the following before using the
HiredScore Tenant Setup
 task:
  • Changes you apply on the
    HiredScore Tenant Setup
     task in Workday might override existing settings in your HiredScore environment.
  • This task is optimized for new customers and products, and may not be required by legacy customers if your implementation is already working as expected. You might encounter errors if Workday detects an unsupported legacy structure. If this occurs, contact Workday Support.
  • HiredScore Tenant Setup
     configurations operate outside the standard HiredScore OX (Copy/Push) framework. This means that you can’t automatically push configuration changes applied in a Workday Implementation (pre-Production) tenant to a Production tenant. Ensure that all validated changes in your Implementation tenant are manually replicated in Production following your internal change management protocols.
  • To avoid potential data loss, legacy users must pay close attention to the notes in each configuration topic.
  1. Refer to the
    Workday Community: Recruiting Configuration Preparation Guidance
     link in this topic's
    Related Information
    ).
  2. Request your HiredScore tenant login details:
    • A Named Support Contact Admin (NSCA) must email support@workday.com to open a support ticket.
    • In this email, include the customer name and relevant contact information.
    • After processing your request, Workday Support provides you with:
      • Tenant name
      • HiredScore application login URL
  7. For Hiring Manager Talent Advisor Collaborator (HMTAC) customers only.
  15. For HMTAC customers only.
  26. For users who signed an agreement with Randstad and contacted Workday Professional Services to enable the feature.
  29. For HMTAC customers only.
  31. Configure the HMTAC message templates to meet your business requirements, if necessary (for HMTAC customers only).