Example: Set Up a HiredScore Recruiter Welcome Message Template

This example illustrates:

How to configure the template for the Recruiter Welcome message that is triggered by the Hiring Manager Talent Advisor Collaborator (also known as HMTAC or the HM-TA Collaborator) in Microsoft Teams.

The impact of this configuration in MS Teams.

Your organization uses the HMTAC functionality to facilitate team communication about specific requisitions. It triggers the sending of messages in MS Teams at various stages throughout the process. You want to customize the Recruiter Welcome message template, which the recruiter automatically receives after the My Reqs Team is created for the first time. The recruiter receives this message in their general channel, which is only accessible to them. The recruiter will also have shared channels for specific requisitions within that team. You want the message to:

Welcome the recruiter to the team and provide them an overview of what to expect from shared channels.

Mention the recruiter that handles the requisitions so that they receive a notification.

Briefly explain the HMTAC experience.

Describe the expectations for their role in the hiring process.

After configuration is complete, the message should display as follows in MS Teams:

Your implementer must complete the steps to configure and authenticate the HiredScore and MS Teams integrations in Workday.

Changes submitted on this tab impact your account's configuration in HiredScore and existing configurations (including custom rules or filters) are overridden. Changes can take up to 30 minutes to display in the HiredScore UI. In some cases, this may take longer.

Access the

HiredScore Tenant Setup

task in Workday.

On the

HM <> TA Collaborator

tab, select the

Recruiter Welcome Message Template

sub-tab

Click

Edit

Select the

Enable in HM-TA Collaborator

check box to ensure that any changes you make on this task are effective in MS Teams after submitting them in Workday.

The

Triggered By

option isn’t configurable because the Recruiter Welcome message is automatically triggered after the creation of the My Reqs Team general channel.

Enter and select these values:

Field	Value
Message Title	Welcome!
Mentioning	Recruiter

Customize the template’s

Message Body

Copy the default text in the

Message Body

field.

This field is automatically populated with a default message in JSON format.

Access the Microsoft Adaptive Cards Designer at https://adaptivecards.io/designer/.

In the Adaptive Cards Designer, replace any existing content in the

Card Payload Editor

with the JSON text that you copied in step a.

The card preview updates in real time to display how the message card is currently configured.

In the Card Payload Editor, customize the message and include this custom link (from the

Custom Links

section on the

HiredScore Tenant Setup

task) to a Help Center article about the hiring manager’s responsibilities (see step g
):

${shared_channel_welcome_1}

The resulting JSON text in the

Card Payload Editor

is:


{
  "type": "AdaptiveCard",
  "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
  "version": "1.5",
  "body": [
    {
      "type": "TextBlock",
      "wrap": true,
      "text": "**My Job Requisitions Team** is your collaborative hub in Teams and Shared Channels, where you and the hiring managers sync on actions and steps needed throughout the hiring process. It's where you can collectively review, act on, and discuss candidates efficiently. **Tip:** Centralize your communications and materials in the Shared Channel(s) for a streamlined, one-stop experience that enhances collaboration with hiring managers."
    }
  ]
}

The

version

JSON key is for internal reference purposes only and doesn’t impact JSON behaviour.

Click

Copy Card Payload

and return to the

HiredScore Tenant Setup

task in Workday.

Paste the copied JSON text into the

Message Body

field to replace the existing content.

(Optional) In the

Custom Links

section, you can create links that you can also insert in the message.

Enter a URL (such as the URL of a Help Center article) in the

Links

field.

Copy and paste the corresponding parameter exactly as it appears (Example:

${recruiter_welcome_1}

) into the message template. Example:

Click [Understand process & responsibilities.](${recruiter_welcome_1})

Verify that the JSON syntax is correct to avoid JSON errors.

Click

Done

(Optional) You can add translations for supported languages by selecting

Add Translation

in the

Translations

section.

Select the language you want to add and provide the translated text for both the

Message Title

and

Message Body

fields.

Verify that any dynamic parameters in the original message are maintained in all translations.

After you add translations, verify that the message renders correctly in the Adaptive Cards Designer and that all parameters and links are correct.

When the HMTAC feature creates a dedicated MS Teams channel for a requisition, the hiring manager automatically receives this message:

Any users selected in the

Mentioning

field receive an MS Teams notification.