Skip to main content
Administrator Guide
Last Updated: 2026-08-14
Manage Workday

Manage Workday

August 7, 2026

Tenant Configuration

Updated icon
Added information on the Adoption Agent to these sections:
  • Business Benefits
  • Use Cases
  • Questions to Consider
  • Recommendations
  • Requirements
Updated icon
Added information on setting up the Adoption Agent to the Next Steps section.
Updated icon
Expanded these sections to provide information about duplicate report parameters and how to rerun impacted alerts:
  • Result
  • Next Steps
Updated icon
Expanded to include information about duplicate report parameters and how to rerun impacted alerts.
Updated icon
Update Daily/Weekly/Monthly Schedules and Daylight Savings Time section with new preserve local time behavior.

User Experience

Updated icon
Added a new domain in the Security section.

July 24, 2026

Business Processes

Updated icon
Added information on how to find inactivated rule-based business process definitions.
Updated icon
Updated the Requirements section with information about the Rescind mass action.
Updated icon
Updated step 2 to note the data source to use for the input report for the Rescind Business Process mass operation.

Tenant Configuration

Updated icon
Noted in the Staffing section that the Change Job Default Headcount Option selection doesn't impact the Change Job web service.
Updated icon
Describes the concept of mobile deep links in Workday.
Updated icon
Clarified the Use Cases and Questions to Consider sections to include enhancements to the Item Activity tab.
Updated icon
In the Steps section, added a new Step 7 with instructions to complete the Configure Workday Messaging Settings task.
New icon
How to configure Workday Messaging settings.
Updated icon
Add new metric type and filter options to Metric Type and Filter descriptions in first step.

User Experience

Updated icon
Updated the FAQ "What languages does Workday support for my guidance?"

July 10, 2026

Business Processes

Updated icon
Updated the documentation to accurately reflect the synchronization and override logic between global tenant setup and individual business process security policy settings for disabling comments.

Tenant Configuration

Updated icon
Added a Allow Send Back to Terminated ~Workers~ with Non-~Worker~ Role row that describes sending back a business process step.
Updated icon
Added information about the Depreciation Adjustment Options for Post-Acquisition Asset Lifecycle Events option in the Business Assets Options section.
Updated icon
In the Talent section, added information about the Enable Additional Details within Job Match Analysis setting.
Updated icon
Added information about the Disposition Job Applications Before Purge check box.
Updated icon
Clarified the description in the Video Captioning row in the Media Settings section.
Updated icon
Updated the new feature(Default Hide Sidebar) information in System Setup section
Updated icon
Updated the Apple App Store URL.
Updated icon
  • Updated the code examples with real values.
  • Removed the AllowPrint and AllowCutCopyPaste values from the Android code example.
Updated icon
Added WD118 Data Center values to Customer Mail Server Configuration section.
Updated icon
Added Terms and Conditions URL as a required field for the U.S. configuration.
Updated icon
Updated the Results section and Next Steps section due to incomplete and duplicate text respectively.
Updated icon
Updated the new features with:
  • Global Navigation Sidebar
  • Reset Menu to Default
Updated icon
Clarified the description in the Use Files row in the Captions section.
New icon
How to set up Workday's Calculation Assistant feature.
Updated icon
Added new Background Process task.
Updated icon
Added note to step discussing the Attribute Diff page to provide information on how Object Transporter handles translations when they are the only modification made to an already existing object.
Updated icon
Added a new Q&A to address what to do when Object Transporter doesn't apply updates if a translation is the only modification made to an already existing object.

June 26, 2026

Business Processes

Updated icon
Clarified that a Review Documents step must follow document generation in order for a generated document to get saved to the worker's profile.

Tenant Configuration

Updated icon
Updated the AllowScreenshots setting in the table and example XML to account for iOS enablement.
Updated icon
In the Tenant Setup section, added information about configuring the Calculation Assistant feature.

User Experience

Updated icon
Updated the concept topic to avoid customer confusion.

June 12, 2026

Collaboration

Updated icon
Added the Worker Data: Worker ID domain as a security prerequisite.
Updated icon
Added Ad Hoc Workers Communication to the list of notification categories in Step 1.
Updated icon
Removed step regarding the Maintain Notification Templates task.

Tenant Configuration

Updated icon
Updated the documentation to accurately reflect the synchronization and override logic between global tenant setup and individual business process security policy settings for disabling comments.
Updated icon
Updated the amount of time an email address remains on the suppression list after it bounces.
Updated icon
In the Limitations section, added a link to Reference: Workday Messaging SMS Country Configuration.
Updated icon
In the Context section, removed the list of countries that Workday Messaging supports and added a link to Reference: Workday Messaging SMS Country Configuration.
Updated icon
In the Context and Steps sections, moved the detailed country configuration information to the new Reference: Workday Messaging SMS Country Configuration topic.
In the Next Steps section, moved the Brand Representative information to the Concept: Workday Messaging U.S. A2P Registration topic.
Updated icon
Renamed the topic from Concept: Workday Messaging U.S. Configuration to Concept: Workday Messaging U.S. A2P Registration.
Added a new Authorized Representative section. Moved the Brand Representative information to this section from Configure One-Way Messaging for Production Tenant.
New icon
Provides additional information about Workday Messaging country configurations.
Updated icon
Revised the step 3 by removing inaccurate information.
Added the info section under the step 12

User Experience

Updated icon
Updated the title of the topic.

May 29, 2026

Business Processes

Updated icon
In the Manage Business Processes for Worker Step section, added additional information about delegation and updated the list of business processes by adding Termination and removing Terminate Employee.

Tenant Configuration

Updated icon
In Step 2, clarified the behavior when you don't define a custom locale-dependent variable.
Updated icon
Updated the Enable Automatic Candidate Merging entry to clarify that you must clear the check box in order to use the Duplicate Management Framework.
Updated icon
Added a row in the Communications Tools Settings section to describe the opt-in option for enabling machine translation for Message Builder templates.
Updated icon
Updated to include contextual and Next Step information about using Message Builder template translations.
New icon
How to enable AI-generated translations in Message Builder templates.
Updated icon
Added the Message Template Translations section to describe the optional generative AI translations feature.
New icon
How to create Message Builder templates.
Updated icon
Updated with additional data sources supported in Docs for Layouts.
Updated icon
Added step 2.

May 15, 2026

Collaboration

Updated icon
Added a note on using search prefixes.
Updated icon
How to diagnose and resolve zero audience count.
Updated icon
How to diagnose and resolve error when adding default messages.
Updated icon
How to diagnose and resolve an invalid request error in Audience Builder.

Tenant Configuration

Updated icon
Revised the topic based on the sections where the fields are displayed. Also, added information on the new Sequence Generator Locale prompt field. And moved the table of sequence generator variables to the new Reference: Sequence Generator Variables topic.
Updated icon
How to configure custom sequence generator locales.
Updated icon
In the Sequence Generator section, added the task to create sequence generators, and the tip to avoid white space in the format string. Also added the Defining Sequence Generators and Gapless Sequence Generators and Custom Sequence Generator Locales sections.
Updated icon
Provides a list of the available sequence generator variables.
Updated icon
Clarified that adoption recommendations are predefined.
Updated icon
Clarified that recommendations are predefined and added guidance on removing recommendations.
Updated icon
Updated Results section to include a complete table of the Workday products that can use Notification Designer.
Updated icon
Added information about data prompts for filtering search results for the Drive Item History report.

User Experience

Updated icon
Added a new section for Upcoming Absences.
Updated information on the Upcoming Time Off section.
Updated icon
Corrected the functional area for the Set Up: Guidance Workspace domain.
Updated icon
Updated list of administrative task.
  • Business Process Definitions
  • Business Process Configuration Options
  • Business Process Compare
  • Maintain Precedence for Business Process Definition Selection
  • Business Process Cycle Times
  • Business Process and Integration Notifications
  • Current Delegations
  • Delegation History
  • Manage Delegation Settings
  • Create Delegation Rule
  • Edit Tenant Setup - Student
  • Edit Tenant Setup - Business Processes
  • Configure Email Ingestion Settings
  • Create Email Analytics Sending Domain
  • Create Email Configuration

May 1, 2026

Business Processes

Updated icon
In the Delegate Notifications section, expanded to include information about disabled and expired system accounts.
Updated icon
In the Context section, expanded to include information about disabled and expired system accounts.
Updated icon
In the Result section, expanded to include information about disabled and expired system accounts.
Updated icon
In the Delegation and Custom Notifications section, expanded to include information about disabled and expired system accounts.
Updated icon
Provides guidelines about the Onboarding Business Process.

Collaboration

Updated icon
Clarified the Message Builder prerequisite.
Updated icon
Clarified the Translations row in Step 2.
Updated icon
Added a row on verifying email notifications.

Tenant Configuration

Updated icon
Updated the currently supported Android and iOS versions.
Updated icon
Updated the currently supported Android and iOS versions.
Updated icon
Added text to update the languages the Copy Translations from Source Language to Target Language task is enabled for.
Updated icon
Moved Supported Tenant Types section to a separate topic, Reference: Object Transporter Migration Paths.

User Experience

Updated icon
Added information in the Ad-Hoc row in the Distribute Methods section.
Updated icon
Created a new topic.
Updated icon
Created a new topic.
Updated icon
Created a new topic.

April 17, 2026

Business Processes

Updated icon
In the Context section, added details about correcting expired and suspended alerts.

Collaboration

Updated icon
Clarified the note in the Next Steps section.

Tenant Configuration

Updated icon
In the Context section, added details about correcting expired and suspended alerts and added information about the Alerts with Duplicate Report Parameters report in the Next Steps.
Updated icon
In Step 4, added configuration details to the Use SSL and Use STARTTLS descriptions.
Updated icon
Clarified that you can only add Extend cards to Workday-delivered hubs with existing card sections.
Updated icon
Added a line on Next Step section about Configured Worklet Report and Maintain Dashboards.

User Experience

New icon
How to enable Smart Search Suggestions.
Updated icon
Added a new row in the Search table for Smart Search Suggestions.
New icon
Created a new topic.
New icon
Created a new topic.
New icon
Created a new topic.

April 3, 2026

Business Processes

Updated icon
Expanded these sections with more information:
  • In the Requirements section, provided more details in the Additional Information column for the Advance Business Process row.
  • In the Reporting section, provided more details in the Business Process Transaction bullet.
Updated icon
In step 2, added more information to the:
  • Mass Operation Type row, Advance Business Process bullet.
  • Input Report row, Business Process Transactions RDS bullet.

Collaboration

Updated icon
Added a prerequisite and clarified the steps for assigning security groups to the campaign category security segment.
Updated icon
Added a prerequisite and clarified the steps for assigning security groups to the campaign category security segment.
Updated icon
Clarified in the Translations row that when you use multiple languages in a template, you can't CC recipients.

Tenant Configuration

Updated icon
In the FLSA and Flat Sum Bonus (FSB) section, added information about the Disable FLSA and FSB Insights check box.
Updated icon
Added a note in the Candidate Social Sign-In Consent Message.
Added descriptions for 2 check boxes:
  • Collect Candidate Signal Data Level 1
  • Disable Candidate Personal Information Editing on Candidate Home
Updated icon
How to diagnose and resolve missing buttons when creating adoption items from the What's New in Workday report.
Updated icon
Added information about size considerations for static images.
Updated icon
Added question 12 about how to find which business process sent a particular notification.
Updated icon
Updated the Prerequisities to note that you must enable the global navigation sidebar. Removed an incorrect example.
Updated icon
Added security domain info for the Workbench and Mobile Reports landing pages.
Updated icon
Provides additional information about saved section.
Updated icon
Clarified the Recommendations section, added a note to the Requirements section, and added a use case to the Connections and Touchpoints section.
Updated icon
Added a note to the Prerequisites section.
Updated icon
Provides additional information on regional upload domains.
Updated icon
Added a note to the "What can I do to ensure that the Media Upload service is available?" question.
Updated icon
In the Context section:
  • Added information about calendar rules.
  • Clarified the note about multiple-calendar eligibility with a more detailed example.
Updated icon
Moved:
  • Conceptual information from step 2 of Steps: Enable Managers to Create and Assign Custom Work Schedules to the Context section of this topic.
  • The contents of step 7 to the Next Steps section.
Updated icon
FAQs for calculated fields.
Updated icon
Updated the prerequisites to note that the Audit Tag (Segmented) domain is now called Set Up: Audit Tag Security Segments.
Updated icon
In the API Requests category, updated the 500 response code for SOAP API.
Updated icon
Updated:
  • Step 5 to specifically address each type of missing prerequisite Workday might list on a Diff Report Not Generated page and to describe how Workday sequences prerequisite listings when there's more than 50.
  • Step 6 to introduce an resolutions for the issues listed in the new and updated
    Non Mappable
    and
    Map to Instance in Target (optional)
    columns in the
    Errors
    table on the
    Diff Report Not Generated
    page.
Added:
  • New Step 7 to introduce more tailored loading options based on the new columns in
    Errors
    table.
  • New Step 8 to break out instructions for what to do after resolving missing prerequisites.
  • Note in Step 9e about future effective dates.
Updated icon
Updated:
  • Step 9 to specifically address each type of missing prerequisite Workday might list on a Diff Report Not Generated page and to describe how Workday sequences prerequisite listings when there's more than 50.
  • Step 10 to introduce an resolutions for the issues listed in the new and updated Non Mappable and Map to Instance in Target (optional) columns in the Errors table on the Diff Report Not Generated page.
Added:
  • New Step 11 to introduce more tailored loading options based on the new columns in Errors table.
  • New Step 12 to break out instructions for what to do after resolving missing prerequisites.
  • Note in Step 13e about future effective dates.
Updated icon
Updated:
  • Step 8 to specifically address each type of missing prerequisite Workday might list on a Diff Report Not Generated page and to describe how Workday sequences prerequisite listings when there's more than 50.
  • Step 9 to introduce an resolutions for the issues listed in the new and updated
    Non Mappable
    and
    Map to Instance in Target (optional)
    columns in the
    Errors
    table on the
    Diff Report Not Generated
    page.
Added:
  • New Step 10 to introduce more tailored loading options based on the new columns in Errors table.
  • New Step 11 to break out instructions for what to do after resolving missing prerequisites.
  • Note in Step 12e about future effective dates.
Updated icon
Updated:
  • Step 13 to specifically address each type of missing prerequisite Workday might list on a Diff Report Not Generated page and to describe how Workday sequences prerequisite listings when there's more than 50.
  • Step 14 to introduce an resolutions for the issues listed in the new and updated Non Mappable and Map to Instance in Target (optional) columns in the Errors table on the Diff Report Not Generated page.
Added:
  • New Step 15 to introduce more tailored loading options based on the new columns in Errors table.
  • New Step 16 to break out instructions for what to do after resolving missing prerequisites.
  • Note in Step 17e about future effective dates.
Updated icon
Updated:
  • Step 7 to specifically address each type of missing prerequisite Workday might list on a Diff Report Not Generated page and to describe how Workday sequences prerequisite listings when there's more than 50.
  • Step 8 to introduce an resolutions for the issues listed in the new and updated
    Non Mappable
    and
    Map to Instance in Target (optional)
    columns in the
    Errors
    table on the
    Diff Report Not Generated
    page.
Added:
  • New Step 9 to introduce more tailored loading options based on the new columns in
    Errors
    table.
  • New Step 10 to break out instructions for what to do after resolving missing prerequisites.
  • Note in Step 11e about future effective dates.

March 13, 2026

Business Processes

Updated icon
Added orchestration launch descriptions for the Cancel, Rescind, Correct, and Deny actions to the 'Actions Available on Business Processes' reference table.
Updated icon
Added Report Criteria tab instructions and contextual prompt requirements for composite reports.
Updated icon
Updated step 11 to clarify the behavior of the Recalculate Delay upon Correct check box.
Updated icon
Renamed the topic name from Hide or Require Optional Fields to Configure Optional Fields. Added:
  • The rows for Condition Rule, Security Group, and Evaluate All Security Groups in the grid of Step 3.
  • An Example section.
Updated icon
Added a step for the Create Condition Rule button and a note clarifying that Workday evaluates these rules before initiating the orchestration.
New icon
Added a new Concept topic to describe relaunch behavior and condition rule evaluation logic for orchestrations.
Updated icon
Added an Exclude Latest Reviser row in step 5.
New icon
How to approve or deny a reassignment request on the Business Process Reassignment Request task.
Updated icon
Expanded business process-triggered orchestrations to include the Correct and Deny actions. Includes updated configuration steps and relaunch behavior logic.
Updated icon
Updated topic with additional guidelines.

Collaboration

Updated icon
Updated to the Use Cases section to include the Worker Communications engagement type.
Updated icon
Updated to the Questions to Consider section to clarify time zone support.
Updated icon
Added an example to the Results section on time zone support.
Updated icon
Clarified that this topic relates to Learning engagement types.
Updated icon
Clarified the Result section.
Updated icon
How to create a Worker Communications engagement.
Updated icon
Added information on query limits to steps 4 and 7.
Updated icon
Added information on the Information icon to the Results section.
Updated icon
Updated steps 3 and 4 with information on prompt handling.
Updated icon
Clarified the note in the Next Steps section.
Updated icon
How to set up the Worker Communications engagement type.
Updated icon
Added a Limitations section to document query limits.
Updated icon
Updated the Data Source Filters section and added a Prompts section to document enhanced prompt support.
Updated icon
Added a row on search prefixes for audiences and engagements.
Updated icon
Provided information on preventing suspended engagement reminders in the Suspend an engagement row.
Updated icon
How to diagnose and resolve the Field Inaccessible error in Engagement Builder.

Tenant Configuration

Updated icon
Updated orchestration launch actions and cross-reference title in the 'User to perform Orchestration Launches' reference section.
Updated icon
Added information on bypass validation in Supplier Accounts Option.
Updated icon
Added information on Bank Account Verification for Payment Election under Settlement and Bank Account Options section.
Updated icon
  • Added the new Accounting Center Options section and the new No Intercompany Payable/Receivable Lines when Journals Self Balance by Company for Manual Accounting Center Detailed Journals.
  • Added information about the new Disable Update Tax Alert on Taxable Documents option in the Tax Options section.
  • Updated the Enable Payment Purpose Code option in the Settlement and Bank Account Options section.
Updated icon
In the Time Tracking section, added rows for these options:
  • Enable Segment Security for Time Entry Codes
  • Persist Position on Time Blocks
  • Enable Time Tracking Data Purge
Updated icon
In the Tax Elections / Taxes section, added a row for the Minimum Wage Background Scheduler option.
Updated icon
Removed information related to delegated authentication, challenge questions, and the change password option.
Updated icon
Added 4 new ID Generator options for Student Sponsor Invoice Modeling
Updated icon
Added a row in the System Setup table that describes the Enable Global Navigation Sidebar option.
Updated icon
Removed the My Tasks Settings section.
Updated icon
Removed info about QR code links and rearranged topic.
Updated icon
In the table, replaced Shift-Based Check-In with Shift Matching for Workday Scheduling.
Updated icon
Removed references to the legacy Adoption Planning feature in the Limitations and What It Is sections.
Updated icon
How to set up security for the Adoption Planning Hub.
Updated icon
Added Slack and Teams to the Context and Steps sections.
Updated icon
Added Slack and Teams to the Notification Delivery Channels section.
Updated icon
In the Customer Mail Server Configuration section, added email domains and subdomains for these data centers:
  • WD109
  • WD115
  • WD116
  • WD117
New icon
Describes the concept of the Amazon SES Email Suppression List in Workday.
Updated icon
Moved the Amazon Simple Email Service Suppression List section to a new topic entitled Concept: Amazon SES Email Suppression List.
Updated icon
Updated Context section with addition paragraph explaining the optional generative AItranslation option.
New icon
Provides instructions on how to determine your organization’s subscription service areement with Workday, and then enable AI-generated translation in Notification Designer templates based on that agreement.
New icon
How to create configurable cards.
Updated icon
In the External Link row of the grid in Step 2, removed reference to the Request Time Off task, which is part of the retired, legacy Absence Calendar.
New icon
Created this new topic to share the list of tasks where Save icon is available.
Updated icon
Added the Sidebar and Menu Components table that describes the Pinned Apps, Saved Section, and Visual Branding options.
Updated icon
Updated to include the ability to use standard reports, in addition to custom reports, as a source of data when creating document layouts.
Updated icon
Updated to include the ability to use standard reports, in addition to custom reports, as a source of data when creating document layouts.
Updated icon
Updated with additional data sources supported in Docs for Layouts.
Updated icon
On Step 7, updated the domain name from Self-service: Work Schedule to Self-Service: Work Schedule: Time Tracking.
Updated icon
In the Prerequisites section, updated the domain name from Worker Data: Work Schedule to Worker Data: Work Schedule: Time Tracking.
Updated icon
In step 6, updated the name of the Start from Current Schedule option to Current Schedule.
Updated icon
Added new combination of Matriculated Student to Student Prospect + Worker merge.
Updated icon
In the API Requests category, updated the 503 response code with 429 for REST and RaaS APIs, and 500 for SOAP API.
Updated icon
Added:
  • A Postmigration section.
  • A Note to the Supported Tenant Types section for the Preview tenant item describing risks of migrating between Preview and non Preview tenants.
Updated icon
Added new tax reporting objects to migrate for Payroll for the U.S.
New icon
Shows a video of how to migrate configuration changes using Configuration Change Tracker. It also shows how to Configure security for Configuration Change Tracker
New icon
How to make sure the Deployment agent is ready to use.
New icon
Describes the concept of the Deployment agent.
New icon
Provides additional information on the skills and capabilities of the Deployment agent.
New icon
Provides additional information on sample Deployment agent prompts, including the use of the C.R.A.F.T. method of prompt-building.
New icon
Illustrates how an intergration consultant uses a C.R.A.F.T. prompt to get assistance from the Deployment agent in resolving a SOAP web service error.
New icon
Illustrates how to use a C.R.A.F.T. prompt to have the Deployment agent generate logic for a conditional calculated field.

User Experience

Updated icon
Added a note to inform users about the upcoming retirement of external cards (custom cards).
New icon
Created a new topic.
Updated icon
  • Added Sana card in the Workday Home section.
  • Added more information in the Change Preferences Task row in the Workday Search section.
  • Deleted Workday Journeys and Touchpoints sections.
Updated icon
Added:
  • Condition Rules in the Work Tools section.
  • Sana Card in the Work Tools section.
  • A row on Sana card in the grid.
  • A note to inform users about the upcoming retirement of cards.
Updated icon
  • Added information on Sana card on the Work Tools row in the grid.
  • Updated information on View Quick Actions on the Quick Actions row in the grid.
Updated icon
Added information in these sections:
  • Business Processes
  • Reporting
  • Web Services
Updated icon
In Step 1, updated the link name.
Updated icon
Expanded:
  • Journey description paragraph to add step types.
  • Journeys in Global Search section.
.
Updated icon
  • Added more details on automating learning step in the Learning row under the Journey Step Types section.
  • Added a row for Report As A Step type in the Journey Step Types section.
New icon
Created a new topic.
New icon
  • Expanded information on how to distribute a journey through business processes.
  • Added descriptions for active journeys and add to active journeys.
New icon
How to configure QuickTips.
New icon
How to disable AI QuickTips.
New icon
Describe the concept of AI QuickTips and AI Content Generation.