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Administrator Guide
Last Updated: 2025-09-19
Steps: Set Up My Conversations Security

Steps: Set Up My Conversations Security

Ensure users have access to the Workday applications that use conversational notifications.
At this time My Conversations supports only Candidate Conversational Messaging for SMS. To receive notifications in My Conversations for Candidate Conversational Messaging for SMS, Workday Recruiting customers must purchase Workday Messaging.
My Conversations enables you to view your conversational notifications and to access full conversations in the Workday application where the conversation is occurring.
You must configure the
My Conversations
 security policy so that:
  • Users can see the
    My Conversations
     icon in the global header.
  • Workday delivers conversational notifications to My Conversations.
  1. Edit Domain Security Policies.
    Add the security groups in the
    Manage: Candidate SMS Conversations
     domain in the Recruiting functional area to the
    My Conversations
     domain in the System functional area with
    Modify
     permissions.
  2. Activate Pending Security Policy Changes.
Recruiters can view conversational notifications from Candidate Conversational Messaging for SMS in My Conversations rather than on the notifications page (bell icon).