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Administrator Guide
Last Updated: 2026-10-02
Disable AI QuickTips

Disable AI QuickTips

  • Sign the Universal Main Services Agreement (UMSA).
    You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
    1. Select your profile avatar on Workday Community.
    2. Select
      Profile
      .
    3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
    4. View your
      Subscription Service Agreement
      value.
    If the value is:
    • UMSA
      , the feature is automatically available. You can skip the
      Enable Innovation Services Feature and AI Data Contributions for MSA Customers
      step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
    • MSA
      , you must enable this feature through Innovation Services using the
      Enable Innovation Services Feature and AI Data Contributions for MSA Customers
      step.
    Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
  • Security:
    Edit Tenant Setup - System
    domain in the in the System functional area.
Workday uses AI to generate QuickTips content to assist users. You can disable this feature if your organization prefers not to use AI-generated guidance.
  1. Access the
    Edit Tenant Setup - System
    task.
  2. In the
    Guidance Workspace
    section, select the
    Disable AI QuickTips
    check box.
  3. Click
    OK
    .
Workday no longer generates or displays AI content within QuickTips for users in your tenant.