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Administrator Guide
Last Updated: 2026-09-18
Enable Background Processing for Engagement Builder in a Non-Production Tenant

Enable Background Processing for Engagement Builder in a Non-Production Tenant

  • Sign in to the non-production tenant that you want to enable for background processing.
  • Security:
    Set Up: Tenant Setup - BP and Notifications
     domain in the System functional area.
Automated background processing is disabled in your non-production tenant. Carefully consider the environment where you want Engagement Builder to continuously process campaigns. Workday recommends enabling automated processing in tenants where you test engagements frequently.
  1. Access the
    Edit Tenant Setup - Notifications
     task.
  2. From the
    Enable Engagement Processing for OMS Environment
     prompt in the
    Engagement Builder Settings
     grid, select a non-production tenant and enter the tenant name.
Automated background processing is automatically enabled for your non-production tenant.
Repeat these steps in your Production tenant to persist the configuration. If you only configure this setting in a non-production tenant, your configuration might be overwritten by the Production configuration during a tenant refresh.