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Administrator Guide
Last Updated: 2026-07-10
Reference: Edit Tenant Setup - System

Reference: Edit Tenant Setup - System

Information

Option
Description
More Information
System Title
Sets the name that displays on Workday-generated emails. Workday also includes this title in the delivered text at the bottom of the Workday sign-in page.
We plan to retire System Title in a future update.
Signon Formal Note
Sets any Workday terms and conditions specific to your company that display in the Notice to Users. Example: A required notice from a government agency or a notice about protecting intellectual property. You can select your own colors, fonts, and emphasis.
You can provide translations for this field.
The note you enter here displays only on the Workday sign-in page. It won't display on the Single Sign-On (SSO) sign-in page if you use SSO.
Signon Custom Message
Sets any additional information to display on the sign-in page. You can select your own colors, fonts, and emphasis.
You can provide translations for this field.
The message you enter here displays only on the Workday sign-in page. It won't display on the Single Sign-On (SSO) sign-in page if you use SSO.
Error Message for Browser
Sets the custom message that displays to users who aren't using a Workday-supported browser. If you don't configure this message, Workday displays a default message that it doesn't support the browser.
Media Marking Text
Sets the custom text that displays on printable pages such as report pages. Use the custom text to remind workers that content might include:
  • Sensitive information.
  • Intellectual property.
  • Personal data.
  • Items that are for business or official use only.
Workday restricts
Media Marking Text
to 1 line. If the text exceeds 50% of the page width, Workday automatically truncates the text to fit on the page.
Signon Tenant Logo
Sets the logo to display on the sign-in page. You can select an existing logo or upload your own. The graphics file should be no larger than 250 x 95 pixels. Workday doesn't support the CMYK color space.
The logo you select here displays only on the Workday sign-in page. It won't display on the Single Sign-On (SSO) sign-in page if you use SSO.
Print Tenant Logo
Sets the logo to display on printed pages of documents.
Signon Tenant Image
Sets the image that displays across the entire Workday sign-in page.
The
Signon Tenant Image
must be a landscape image.
As you select an image, consider that Workday:
  • Covers the left portion of your image with a transparent, blue overlay.
  • Stretches or crops the image to fit different display resolutions.
Use a high-resolution image with 1920 x 1080 pixels, and test how the image displays on the display resolution that most of your users have.
The image you select here displays only on the Workday sign-in page. It won't display on the Single Sign-On (SSO) sign-in page if you use SSO.
Quick Tips 'Learn More' Link
(Optional) Sets the Quicklink to use for the
Learn More
button that displays with landing page tips when your users sign in for the first time. Workday recommends that you create a Quicklink to your help or training documentation and select it from the prompt. If you don't select a Quicklink, the
Learn More
button doesn't display.
When displaying the
Learn More
button, Workday adheres to the security and condition rules of the selected Quicklink. You can specify more than 1 Quicklink to provide different links to different users, based on the security and condition rules. If the security and condition rules resolve to more than 1 link for a given user, Workday selects 1 link.
Always Show Guided Tours
Enables you to display all guided tours that you configure on tasks in your tenant automatically.
Disable Blue Primary Buttons
Changes blue buttons in Workday to orange. Sign out and sign in for the change to take effect.
Opt-out of Right Aligned Buttons
If selected, Workday aligns the default button and toolbar on the left for languages that read left to right.
For languages that read right to left, Workday aligns the default button and toolbar on the right.
Users must sign out and sign back in to Workday for the changes to take effect.
'Help' Link
(Optional) Enables the
Help
option on the main menu with a link to the URL for your end-user documentation.
Downtime Service URL
Enter a URL for a page that external users see during the weekly maintenance service window in this format:
https://...
The
Downtime Service URL
might not be available during quarterly and monthly Workday maintenance windows. You can only test the
Downtime Service URL
during the Workday maintenance service window.
See:
If you don't configure a URL, external users see the standard Workday downtime page. If users attempt to access Workday from a bookmarked URL with
authgwy
in the web address during the maintenance service window, they see the standard Workday downtime page.
Point the Downtime Service URL to a customer maintained web page that informs users that the Workday application is unavailable. Don't point the Downtime Service URL back to a Workday tenant URL.

Default Values

Option
Description
More Information
Default Currency
Sets the default for all currency-related values in Workday.
In the
Currency
prompt:
  • Preferred Currencies
    are set in the
    Frequently Used Values
    section on the
    Edit Tenant Setup - Global
    task.
  • Retired Currencies
    apply to older transactions; don't use these options.
Default Currency Rate Type
Sets the rate type for the
Default Currency
for the tenant. To set a default currency rate type for a company, use the
Currency Rate Type Override
on the
Edit Company Accounting Details
task.
Preferred Currency Rate Type
Sets the currency rate type for the worker-selected
Preferred Currency
.
Default Country for Name and Address
Sets the default country to use for a worker whose business site location is undefined.
Country Phone Code
Adds the selected country calling code when entering a new phone number.
Phone Number View Format
Sets the phone number display format in Workday for all phone numbers that you can view:
  • E164:
    +19256578675
  • International:
    (default) +1 925-657-8675
  • National:
    (925) 657-8675
  • Workday Traditional Phone Format:
    +1 (925) 6578675
Default Locale
Sets the default locale for each new user and determines which country-specific data a user sees. Workday uses this setting to format items such as currency, date, and time. Workday displays some system-generated text, such as day and month names, in the language associated with the locale.
Applies only to users that:
  • Don't inherit a locale or display language from a business site location.
  • Haven't used the
    Change Preferences
    task to set a locale or display language.
Default Display Language
Identifies the display language associated with the
Default Locale
. Specify a
Preferred Display Language
to override this setting for the tenant.
Preferred Display Language
Sets the preferred display language for users that inherit their locale from the
Default Locale
for the tenant. Overrides the
Default Display Language
.
Applies only to users that:
  • Don't inherit a locale or display language from a business site location.
  • Haven't used the
    Change Preferences
    task to set a locale or display language.
Include National Prefix
Includes the National Prefix when you save a new phone number. This setting affects:
  • How Workday displays new phone numbers that use the Workday Traditional Phone Format.
  • Web service fields that use an Area Code.
This setting doesn't affect phone numbers that use E164, International, or National formats.

Time Zone Configuration

Option
Description
More Information
Default Timezone
Sets the default time zone for this tenant. If you don't select a time zone, Workday uses Pacific Time.
Use the
Configure Preferred Time Zones
task to configure the time zones that Workday displays in this prompt. Workday honors all IANA (Internet Assigned Numbers Authority) supported time zones, regardless of the preferred time zones you configure.
Role Assignment Time Zone Option
Sets the time zone to use for role assignments:
  • Tenant Default
    : Workday uses the time zone in the
    Default Timezone
    prompt to determine when role assignments take effect.
  • Assignee Location
    : Workday uses the time zone of the role holder's position.
When you configure 1 of these time zone options, Workday recommends that you also:
  • Opt in to the Workday 32 - Time Zone functionality by accessing the
    Maintain Feature Opt-Ins
    report.
  • Configure the
    Manage: Role Assignment Time Zone
    domain so that you can override default time zones in role assignment tasks.
Workday uses Pacific Time for role assignments when you select:
  • Assignee Location
    and you use the
    Assign Role
    task from the related actions menu on an organization.
  • Either
    Tenant Default
    or
    Assignee Location
    and you assign a role using a subprocess of some role-related business processes.
Once you select 1 of these options:
  • You can’t disable the time zone functionality.
  • When adding, removing, or changing a role assignment on a task or business process, you can specify the time zone.
If you don't select an option, role assignments take effect based on Pacific Time.
Business Process Date Calculation Time Zone
Workday uses the selected time zone for calculating the date of a business process step delay and custom notification delay. Available options are:
  • Workday Default Time Zone Settings (PST)
    : Workday automatically selects this option, which defaults to Pacific Standard Time (PST). When you select this option, Workday resumes all delayed steps and notifications in PST.
  • Tenant Default Time Zone Settings
    : Workday uses the value from the
    Default Timezone
    prompt to calculate step delay and notification delay. Workday resumes all delayed steps and notification delays based on the selected time zone. When you don’t select a value in the
    Default Timezone
    field, we use:
    • PST to calculate the step delay.
    • The time zone of the person receiving the custom notification to calculate the notification delay. But if the person receiving the notification doesn't have a time zone, we use PST to calculate the notification delay.
  • Event Related Time Zone
    : Workday resumes delayed steps and notifications based on the time zone in the following order. When the:
    1. Event is about a worker, we use the time zone of that worker.
    2. Event isn't about a worker (such as a supplier invoice) but a worker initiates the event, we use the initiator's time zone to calculate when the delay trigger begins. When the initiating action is delegated, we use the time zone of the delegator and not the delegate's time zone.
    3. Notification is sent to a person, we use the time zone of that person.
      This only applies to notification delays and not step delays.
    4. Person receiving the notification doesn’t have a time zone, we use the
      Default Timezone
      field configuration. But if the
      Default Timezone
      field doesn’t have a value, we use PST to resume notification delays.
      This only applies to notification delays and not step delays.
    5. Event isn't about a worker and wasn't initiated by a worker, we use PST to resume step delays.
Business Process Configuration Time Zone
Enables you to override the default time zone on business process configuration tasks. Example: adding steps, creating condition rules, or creating notifications.
If you select the check box, a
Time Zone
prompt displays on business process configuration tasks.
If you don't select the check box, Workday uses Pacific Time.

Name & Address Display

Option
Description
More Information
General Name Display Type
Sets the name display type for all tasks and global search results in Workday:
  • Legal
    displays the legal name of the worker and candidate (if applicable).
  • Preferred
    displays the colloquial name of the worker and candidate (if applicable).
  • Legal and Preferred
    displays both the legal and colloquial names of the worker and candidate (if applicable).
Workday uses the
General Name Display Type
in reports and global search results that include a worker instance, even if you select a different
Reporting Name Display Type
.
General Name Display Format
Sets the name display format for all tasks in Workday:
  • Long
    : Full name format (David Alan Smith).
  • Reporting
    : Last-name-first format (Smith, David Alan).
  • Short
    (Recommended): Short name format (David Smith).
Reporting Name Display Type
Sets the name display type for all reports in Workday, either
Legal
or
Preferred
.
Reporting Name Display Format
Sets the name display format for all reports in Workday, either
Long
,
Reporting
, or
Short
.

System Setup

Option
Description
More Information
Default Sequence Generator Notification Group
Sets the security groups to which Workday sends notifications when a sequence generator approaches an overflow condition. An overflow condition occurs when the sequence number generated by a sequence generator reaches the limit imposed by its
Padding
value.
If you don't select default sequence generator notification groups on this task, Workday automatically sends notifications to the security groups assigned in
Set Up: System
domain for all sequence generators. You can override the default sequence generator notification groups for a specific sequence generator on the create or edit tasks for that sequence generator.
ID Definition for Universal Id
Sets the ID definition to use for identifying a person with a unique number. Universal IDs remain consistent for a person across these person types:
  • Contingent Workers
  • Employees
  • Pre-hires
  • Prospects
  • Students
Enable Postal Code Validation
Validates postal codes for US and Canadian addresses that you enter after enabling this option.
Allow Attachments within Emails
Enables attachments in notification emails. You can select from a list of predetermined fields defined for the business process definition. This option displays only if the
Allow Attachments within Emails
option is selected in the business process security policy. If you enable attachments, a list of predefined attachments displays as report fields. You can't select a file from your computer. Workday doesn't scan attachments for viruses.
Allotted Insight Foundation Storage (TB)
Indicates the amount of storage allotted for Workday Insight Foundation data. You can't change this setting.
Maximum Attachment Size (KB)
Specifies the maximum file size for attachments, such as resumes or backup for invoices. You can't change this setting.
Maximum Image Size (KB)
Specifies the maximum file size for images. You can't change this setting.
File to be Deleted After (Days)
Specifies the number of days that Workday retains generated documents or reports that don't have a specified retention period.
Force printed PDFs to download
Disables a default data security feature that opens printed PDF files of all business form layouts directly in the web browser. Enable only if you want to force all these PDFs to download.
File Type Setup Instructions
Sets the file types that users can upload into Workday:
  • Allow All File Types
    accepts any file type supported by Workday.
  • Allow ONLY Specific File Types
    restricts the list of supported file types. The list of file type restrictions doesn't apply to Workday Media Cloud. Refer to the Supported Video File Types section on our Streaming Video Community page for more details.
To view a list of all supported file types for your tenant, select the
Allow ONLY Specific File Types
prompt, then select
All
.
If you select
Allow ONLY Specific File Types
, verify that the list of allowed file types includes all file types that your Workday tenant needs to support.
Blocked file types:
  • bas
  • bat
  • com
  • exe
  • js
  • lnk
  • ocx
  • reg
  • sct
  • sys
  • vb
  • vbe
  • vbs
  • wsc
  • wsf
  • wsh
Enable Content Delivery Network
Enables the Content Delivery Network (CDN) to cache Workday data locally on servers nearer to your users. The CDN can improve web performance for offices located in low-bandwidth areas or far from Workday data centers.
Disable Content Delivery Network for Customer Data with China Domains
Disables media and packaged content from caching on China domains. When you select both
Enable Content Delivery Network
and
Disable Content Delivery Network for Customer Data with China Domains
, you enable local caching in all regions except China.
Disable My Shortcuts In Quick Access
Disables shortcuts on the
Quick Access
menu and prevents users from viewing Workday-delivered tasks they don't need access to.
When you select this check box, changes don't apply until after 30 minutes. Workday recommends that you sign out of Workday and then sign in again for this setting to take effect.
Restrict Org Hierarchical Prompt Based on Visibility
Restricts the
Active Organizations by Hierarchy
option on Organizations prompts to display only hierarchies that the user can see based on visibility settings on the organization.
Disable Clicking on Phone Numbers
Disables hyperlinks that enable users to call telephone numbers on Workday for Android, iPad, and iPhone. This feature is available for mobile devices only and isn't supported on desktop.
Purging Warning Message
Sets a custom message that Workday displays when you confirm a purge of person privacy data. Workday displays the custom message above and in addition to the standard disclaimer.
Enable Workday for Outlook
Enables Workday for Outlook® in your tenant.
Workday for Outlook® is currently unavailable for new accounts. You must have completed Workday for Outlook® setup configurations previously to use this feature.
Workday plans to retire the Workday for Outlook® feature in a future update. To approve time off requests and look up worker information from within Office 365, we recommend using Workday for Microsoft Teams.
Default Hide Sidebar
Select to hide or display the sidebar by default.

Activity Stream Settings

Option
Description
More Information
Selected Objects for Activity Stream
Enables activity streams for the selected objects.
Environment(s)
Enables activity streams for the selected environments.
To enable activity streams for your Sandbox Preview or Implementation Preview tenants, select
SANDBOX
or
IMPL
respectively. Those environments also apply to the respective preview tenants.

Mobile

These settings only apply to Workday mobile applications, not Workday on mobile web browsers.
Option
Description
More Information
Enable Attachments to be Imported From or Shared With External Sources
Ensures that users have access to Workday documents and attachments on their mobile devices using third-party mobile apps. By default, this check box is unchecked, which means:
  • Workday on iPad and iPhone users can preview most Workday documents and attachments. The mobile devices need a third-party application to open XLS and XLSX files.
  • Workday on Android users can preview most Workday documents and attachments. The mobile devices need a third-party application to open.doc, .docx, XLS, and XLSX files.
Consider the limitations of leaving this check box clear and your company security policies. You might require users to install and use apps from trusted publishers only.
Workers can access Payslips regardless of this setting.
Disable Check In/Out on Mobile
Disables mobile check-in and check-out on Workday for:
  • Android
  • iOS
Disable Org Chart on Mobile
Disables display of organization charts on Workday for:
  • Android
  • iOS
Disable My Reports On Mobile
Disables access to
My Reports
on Workday for:
  • Android
  • iOS
Disable Add To Contact
Disables the
Add To Contact
command from the
Action
menu on worker profiles on mobile devices.
Disable Mail To
Prevents native mail apps from opening on a mobile device when users click a mail link within Workday mobile apps on:
  • Android
  • iOS
Deter Screenshots
Restricts users from taking screenshots when they sign in to the Workday mobile app on:
  • Android
  • iOS
Disable Mobile App Store Links
Disables the links that direct users to either Google Play or the App Store to download Workday on Android, iPad, and iPhone. You can access these links from the pop-up that displays:
  • On the Home page, when you sign in to Workday on a desktop web browser.
  • On the web banner, when you sign in to Workday on a mobile device web browser.
Only users with access to mobile security domains can see the pop-up.
Enable Voice in Assistant on Mobile
Enables users to use voice interactions to communicate with Workday Assistant on mobile applications.
When you select the check box, users must also enable these permissions on their mobile device:
  • Microphone for Android devices.
  • Microphone and speech recognition for iPad and iPhone devices.
When you enable voice interactions, Workday Assistant doesn't read personal or private information out loud.
Disable Automatic Tenant Configuration Links
Enables users to scan a QR code using any QR code scanner on their mobile device to connect to your tenant automatically.
Users can access the unique QR code for your tenant from the pop-up that displays:
  • On the Home page, when they sign in to Workday on a desktop web browser.
  • When they click Organization ID on the My Account menu on desktop, Android, iPad, and iPhone.
To use this feature, clear the Disable Mobile App Store Links check box.
The QR code uses Google Firebase Dynamic Links to automatically populate the correct tenant and web address for users. If you disable this feature, users can only scan the QR code with the QR code scanner built into the Workday mobile application.
Hide Links to Workday on Web
Hides buttons that direct users to Workday on the mobile browser instead of Workday on Android, iPad, and iPhone.

Location Services

Option
Description
More Information
Disable Location Service
Select to turn off Google or Apple location services for Workday mobile features that use them:
  • On a worker profile,
    Location
    uses Google or Apple Maps to display work location.
  • When a user checks in or checks out, Workday uses Google or Apple Maps to display the work locations for your company centered on the user. This functionality is disabled if you use Standard Mobile Check-In.
  • If you configured geofences for mobile, Workday uses native mobile location services to disable check-ins and check-outs for users outside configured geofences.

Customer Central

Option
Description
More Information
Enable Customer Central Access
Enables Customer Central to access the tenant. Customer Central is a separate Workday tenant designed to simplify and centralize the deployment process.
You can only enable Customer Central access for nonproduction tenants.

User Activity Logging

Option
Description
More Information
Enable User Activity Logging
Enables Workday to log user activity events within the tenant. You can clear the check box to stop logging user activity events. When you disable user activity logging, Workday doesn't display user activity events in the
View User Activity
report.
Review your internal security and privacy (GDPR) procedures to determine how you want to use the user activity logging functionality.

User Feedback

Option
Description
More Information
Opt-out of Intercept Survey
Enables you to opt-out of displaying the User Feedback Survey pop-up for all the users in your tenant.
When you select the
Opt-out of Intercept Survey
, Workday doesn't send your users the pop-up survey.

Media Settings

When you update settings in this section, Workday processes requests for up to 5 minutes before the changes take effect in your tenant.
Option
Description
More Information
Default Media Acceptable Use Policy Text
Enables you to change the text for the Acceptable Use Policy (AUP), which users need to read before uploading video content on the:
  • Create Lesson
    task.
  • Create Media Import Job
    report.
Leave blank to use the default value: Ready to upload your content? Before you do, verify that it contains no infringing material and that it complies with:
  • The policies of your organization.
  • Workday’s Acceptable Use Policy.
Default Media Acceptable Use Policy URL
Enables you to change the default URL for the AUP.
Person Type
Enables the selected person type to have a specified:
  • Media Acceptable Use Policy Text
    .
  • Media Acceptable Use Policy URL
    .
Default Video Playback Quality
Automatically plays desktop and Android application Workday videos, except for videos in packaged content, in a specified quality to reduce the chance of buffering. Viewers can manually change the quality during playback.
Leave blank or select
Auto
to playback videos in the quality that works best for most networks.
If you upload a video that supports a lower quality than the default quality you select, Workday plays the video in the highest quality that your video supports.
Video Captioning
Enable Workday to automatically generate video transcriptions using Amazon Transcribe and display transcription text next to videos during playback.
Generated transcriptions are available in these languages:
  • Dutch (Netherlands)
  • English (Canada)
  • English (United Kingdom)
  • English (United States)
  • French (Canada)
  • French (France)
  • German (Germany)
  • German (Switzerland)
  • Italian (Italy)
  • Japanese (Japan)
  • Korean (Korea)
  • Polish (Poland)
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Simplified Chinese
  • Spanish (Latin America)
  • Spanish (Neutral)
  • Swedish (Sweden)
  • Thai (Thailand)
  • Traditional Chinese
  • Traditional Chinese (Hong Kong)
These transcriptions:
  • Are only available for videos shorter than 4 hours.
  • Vary in quality, depending on the clarity of speech in a video.
When you want Workday to automatically generate video captions, but not automatically display them, you must:
  • Select the
    Enable automatic video captioning with manual review
    option.
  • Set the corresponding language on the
    Captions
    tab on the
    Edit Media
    task for each video.
To use automatic video captioning, you might need to take additional steps to set up Media Cloud based on your organization's subscription service agreement. See Workday Community: Getting Started with Workday Media Cloud.
Increase Maximum Upload Size
Enables you to increase the maximum media upload size from 2GB to:
  • 4GB for SCORM files.
  • 20GB for video files.
Workday Media scans files for viruses only if the file size is 2GB or smaller.

Communications Tools Settings

Option
Description
More Information
Enable Machine Translations for Notification Designer
Enables you to automatically translate notification template content to multiple languages using generative AI.
Enable Machine Translations for Message Builder
Enables you to automatically translate Message Builder template body content and email subject fields to multiple languages using generative AI.