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Administrator Guide
Last Updated: 2026-02-06
Reference: Student Registration Errors

Reference: Student Registration Errors

All Registration Actions

When you help students register for courses or manage their registrations, you can encounter errors when you perform these actions.
Action
Solution
Can Override on the Mass Register Students Task
Visible to Students
Related Information
Perform a registration action that's outside the set date control. Example: You attempt to drop a student from a course after the
Drop without Record End
 date control date.
Review date controls. To view the relevant date controls, select
Course Section Definition
View Course Section Date Controls
 from the related actions menu of the course section definition.
No
Yes
Register or withdraw students from a course using a date that's in the future. Example: You select tomorrow's date as the
Withdrawal Date
 when withdrawing a student from a course.
Ensure you're using the current date when completing those registration actions.
Yes
No
Perform a registration action that results in students being outside the enrollment unit limit range. Example: You attempt to register a student for a course that's 4 units, but they're already registered for 28 units and Alma Mater University students can only register for 30 units per academic period.
Access the
Academic Unit Policy Viewer
 task to review the
Enrollment Unit Limit Policy
 set for the student's academic unit or program of study.
Yes
Yes
Specify an incorrect institution when you use web services to load data. Example: You attempt to register an Alma Mater University student for a course offered by Katherine Johnson University.
Ensure that you're specifying the correct academic record, or that the student has access to the specified institution.
No
No

Course Registrations

When you help students register for courses, you can encounter errors when you perform these actions.
Action
Solution
Can Override on the Mass Register Students Task
Visible to Students
Related Information
Register a student whose recent change in program of study resulted in a different academic calendar that applies to them.
This can occur when a student changes their primary program of study, reporting record, or both.
Ensure you're selecting the correct academic record, or that the student has access to the selected institution.
To find that information, either:
  • Access the
    View Programs of Study for Student
     report.
  • From the
    Overview
     report on the Academics profile group of the student profile, view the
    Education Objective
     grid.
No
Yes
Register students for a course section during an academic period for which they don't have an active academic record. Example: You attempt to register a student with a suspended program of study for a course offered during an academic period that's before their return date.
Select a different academic period or academic record.
No
No
Register students for a course section that's at full capacity. Example: You attempt to register a student for a course that has 20/20
Enrolled/Capacity
.
Review the
Enrolled/Capacity
 information from the related actions preview of the selected course section.
Yes
Yes
Register students for a course section of a course that has a corequisite course. Example: You attempt to register a student for BIOL 250 without its corequisite course, BIOL 255.
View the
Co-Requisite Courses
 of the course. To find the corequisite courses, select
Course Section
View Course Section Definition
 from the related actions menu of a course section.
No
Yes
Register students for a course that has multiple course components, but not all required components are published for the selected academic period. Example: Students must complete the lecture and laboratory components of BIOL 101, but only the lecture course sections have been published for the upcoming academic period.
Review the course sections associated with the course by accessing these reports:
  • View Offerings for Course
    .
  • Find Course Section Definitions
    .
No
No
Register students for course sections that are components of the same course, but don't have the same start and end dates. Example: BIOL 101 offers these course sections for the upcoming fall semester:
  • BIOL 101-1, which is a lecture that runs from 2025-09-01 to 2025-12-01.
  • BIOL 101-2, which is a lecture that runs from 2025-09-08 to 2025-12-08.
  • BIOL 101-1L, which is a laboratory that runs from 2025-09-01 to 2025-12-01.
  • BIOL 101-2L, which is a laboratory that runs from 2025-09-08 to 2025-12-08.
Students can only register for either:
  • BIOL 101-1 and BIOL 101-1L.
  • BIOL 101-2 and BIOL 101-2L.
Students can't register for either:
  • BIOL 101-1 and BIOL 101-2L.
  • BIOL 101-2 and BIOL 101-1L.
View the
Start Date
 and
End Date
 of course sections using the related actions preview.
No
Yes
Register students for a course section that's part of a course section cluster without the other sections in the cluster. Example: You're registering students for BIOL 152-1, which is part of a course section cluster that also includes:
  • CHEM 270-2.
  • CHEM 270-L2.
Either:
  • Review the
    Cluster Requirements
     from the related actions preview of a selected course section.
  • Access the
    Find Course Section Clusters
     report.
Students can't swap into a course section that's part of a course section cluster. They must register for the intended course sections instead.
Yes
Yes
Register students for a course section that isn't available. Examples: Canceled course sections or course sections that have date controls preventing registrations.
View the reason they're not available by accessing these reports:
  • Registration Troubleshooting Console
    .
  • View Course Section Definition
     for the selected course section.
No
Yes
Enter a number of units that's not valid for the course section. Example: When you register students for BIOL 101, you can only enter 3 to 5 units.
Access the
View Course Section
 report for the selected course section to find the number of
Units
 that you can enter.
No
Yes
Register students for courses that are cross-listings of each other. You can register students for only 1 of the cross-listed courses. Example: You can't register students for both ECON 380 and MATH 310 because they're cross-listings of the same course.
Access the
View Course Definition
 report for one of those courses and select the
Course
 tab to review the
Listings
.
No
Yes
Register students for a course section when they're already registered for another course section that's:
  • For the same course.
  • Offered during the same academic period.
This creates a duplicate registration.
However, you can register students for the same course more than once during the same academic period if:
  • The registrations are for different academic records.
  • Each course section offers a different special topic. Example: You register a student for each of the special topics offered by PHYS 201, such as yoga and Pilates.
Select a new course section or drop the existing section.
No
Yes
Register students who don't meet the eligibility criteria configured on the course section. Examples: Course requirements and unit requirements.
Review the
Eligibility
 requirements by accessing the
View Course Section
 report for the selected course section.
No
Yes
Register students who don't meet the registration requirements set by the enrollment access and grading policy. Example: You're attempting to register
Mathematics major
 students for CHEM 489, which is only available for students with these programs of study:
  • Chemistry major
    .
  • Chemistry minor
    .
Access the
Academic Unit Policy Viewer
 task to review the
Enrollment Access and Grading Policy
 configured for the student's academic unit or program of study.
Yes
Yes
You're registering students for courses and either:
  • Haven't added course sections with the required instructional formats.
  • Have added the same required instructional format more than once.
Example: You're registering students for CHEM 151-1 without CHEM 151-L1 when both course sections are required for CHEM 151.
Review the
Other Instructional Formats
 from the
View Course Section
 report of the selected course section.
No
Yes
Register students for a course that doesn't have any published course sections in the selected academic period. Example: You're attempting to register students for PHYS 201, but no course sections are published for the upcoming academic period.
Review the course sections associated with the course by accessing these reports:
  • View Offerings for Course
    .
  • Find Course Section Definitions
    .
No
No
Attempt to override a registration restriction that you don't have access to. Example: You want to override the
Capacity
 restriction to add students to a course section that's full.
Review the security policy on registration restriction overrides for your institution.
No
No
Register students who have exceeded the repeat attempt limits.
Review the different repeat attempt limits for your course sections. See Reference: Repeat Course Registrations.
Yes
Yes
Register students for a course section that has request-only grading bases. Example: ART 251 only has a grading basis of
Audit
, which is a request-only grading basis for courses within the College of Arts and Sciences.
Access these reports:
  • Academic Unit Policy Viewer
     to review the
    Enrollment Access and Grading Policy
     configured for the student's academic unit or program of study.
  • View Course Section
     to view the grading bases available for the selected course section.
Yes
Yes
Register students for course sections that conflict with course sections that they've already registered for. Example: You're registering students for ENGL 110, which has a meeting pattern of
Monday/Wednesday/Friday | 11:00 AM - 11:50 AM
, but the student has already registered for HIST 105, which has the same meeting pattern.
Select a different course section or drop the existing course section.
Yes
Yes

Course Management

When you help students manage their course registrations, you can encounter errors when you perform these actions.
Action
Solution
Can Override on the Mass Register Students Task
Visible to Students
Related Information
During waitlist promotion, students attempt to register for course sections that are components of 2 different courses. Example: A student attempts to register for the
Lecture
 of BIOL 101 and the
Laboratory
 of BIOL 110.
Students should select course sections that are components of the same course.
No
Yes
You drop students from a course section using a date that's before the student's registration date.
Access the
Drop Student from Course
 task to view the
Registered Date
.
Students can't drop their course registrations after the
Drop Without Record End
 date control.
Yes
No
You modify registrations for a course after the instructor has already submitted final grades, but the grade hasn't been published yet.
You can't drop, withdraw, or swap those course registrations.
No
Yes
Students swap out of a course section without an alternative course section available for them to swap into. Example: A first-year student wants to swap out of MATH 101-1 for a different course section, but all other sections for that course are in
Waitlist
 status.
Students won't be able to complete the swap. They can drop and register for courses instead.
No
Yes
You add students to a course section waitlist that's full. Example: You attempt to register a student for a course that has 10/10
Waitlisted/Waitlist Capacity
.
Access the
View Course Section
 report for the course section to review the
Waitlisted/Waitlist Capacity
.
Yes
No