Reference: HiredScore Tenant Setup
Manage tenant-wide settings for HiredScore using the
HiredScore Tenant Setup
report. Changes you make on this report can take up to 30 minutes to display in the HiredScore UI.Changes submitted using this self-service functionality impact your account configuration in HiredScore. When you make changes using the HiredScore Tenant Setup report in Workday, existing configurations (including custom rules or filters) in Hiredscore are overridden.
Systems and Integrations
Tab | Description |
|---|---|
SSO
| Configure single sign-on (SSO) for your organization to allow employees to sign in to HiredScore using their existing company credentials. HiredScore integrates with all SAML 2.0 Identity Providers (IdP). Ensure that you contact your delivery manager to carry out the final integration steps and confirm validation.
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General Settings
| On the the General Settings sub-tab, you can:
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User Management
| Create HiredScore users, edit existing users, and deactivate users. HiredScore provisions users automatically based on their association to supported job requisitions. |
RaaS Definition
| Configure or migrate the RaaS definition details for HiredScore. After completing the HireScore Reports configuration in your tenant, use this section to complete the link between the systems. |
Workday Integration
| Configure the Workday integration details for HiredScore. This enables the flow of data (such as job applications and job requisitions) between Workday and HiredScore. After setting up a HiredScore Integration User in your tenant, use this section to connect the systems. |
MS Teams Integration
| The MS Teams integration enhances Workday talent acquisition capabilities by integrating HiredScore. This streamlines the management of leads and candidates for recruiters and hiring managers, and provides a centralized space for collaboration without the need to switch between platforms.
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Role Mapping
| Configure the HiredScore role mapping. Use role mapping to specify Recruiter and Manager roles in your tenant to enable Hiring Manager Talent Advisor automation flows. |
Job Application Business Process Export and Sync
| Sync the Job Application business process in Workday with HiredScore. This enables recruiters to view identical status options in HiredScore when updating job applications. |
Recruiting Stage Transitions
| In the sections for each recruiting stage, configure the Job Application business process steps that you want to exclude. When a step is excluded from a recruiting stage, it is skipped in the HiredScore UI and HiredScore proceeds to the next allowed step in the recruitment process. This configuration applies for all users. When you access this task, Workday displays the currently excluded steps for each stage. Changes submitted on this tab can take up to 24 hours to display in the HiredScore UI and impact your account configuration in HiredScore. When you make changes using this feature in Workday, existing configurations (including custom rules or filters) in Hiredscore are overridden. |
Data Mapping - Job Levels
| Job level mapping is used in HiredScore functional areas such as Talent Mobility and Fetch. The mapping provides context for an organization's ordering of their job levels. Map the values of Workday business objects to a HiredScore numeric order value (1-20, with 1 as the lowest seniority). You can select 1 of these business objects to represent your organization’s job level ordering:
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Data Mapping - Candidate, Job Application, Job Requisition
| Map Workday business objects to HiredScore fields, which are then used for data processing and within the application. Configurable areas include:
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Data Retention Policies
| Select 1 of 4 possible policies to apply to data retention, as well as the period for each supported country. HiredScore doesn’t automatically mirror Workday purging and retention configuration, so organizations must select a HiredScore-specific policy. Depending on the selected policy, HiredScore purges all records and entities related to the candidate, including job applications and prospect data. All data for the candidate is deleted and is no longer available in the HiredScore database or application. |
Data Export to HiredScore
| Initiate and monitor the transfer of data from Workday to HiredScore. This functionality is only available after you complete and authenticate the necessary integration configuration and RaaS setup steps, and is primarily used for the purposes of implementing HiredScore. When you add new supported countries on the General Settings tab, the data export for these countries will happen automatically. |
Spotlight Grades Integration
| Trigger the transmission of HiredScore candidate grades and profile links to Workday. |
HiredScore AI for Recruiting (AIRC) Functional and UI
Tab | Description |
|---|---|
Fetch
| Fetch is an automatic candidate-sourcing tool that runs when you post or open a job requisition, or both. Fetch displays a static list of up to 8 relevant leads for each requisition surfaced from your company database of applicants from the past 3 years. See How to Use Fetch for more information. Click Edit and configure the Fetch fields:
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Reverse Fetch
| Enable Reverse Fetch, which recommends candidates and leads who might be a good fit for other open job requisitions at your company. You can also configure the filters used by Reverse Fetch, such as the maximum recommendations per candidate and job requisitions at specific stages. |
Fetch UI Dynamic Fetch UI My Reqs UI Job Applications UI Pending Actions UI | Configure the columns and filters that are visible to users, and the order in which they appear, in these UIs. |
Fetch Profile UI
| Configure the singular, main, and mass actions that are available on Fetch profiles in the UI. |
Candidate Profile UI
| On the Candidate Profile UI tab, you can configure:
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Email Communication Templates
| Configure message templates for several HiredScore emails. Click Edit on a template, change the Subject Line, and customize the static text in the Message Body field using the available dynamic parameters:
Example Message Body for the Contact Fetch Candidate email template:
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Talent Network Fetch
| Enable the Talent Network Fetch functionality in Workday, which integrates with and recommends Randstad leads in Fetch. To activate Talent Network Fetch, contact Workday Professional Services after signing the agreement with Randstad. |
HM <> TA Collaborator
Tab | Description |
|---|---|
HM Dashboard Settings
| Configure the Hiring Manager Dashboard, which is the dedicated user interface for hiring managers to review and action candidates. This includes which phases to show and allowed actions for Hiring Managers. |
HM Dashboard Grid
| Configure the primary UI settings of the candidate grid in the Hiring Manager Dashboard, including the columns and filters to display. |
HM TA General Settings
| HiredScore's Hiring Manager Talent Advisor Collaborator (also known as HMTAC or the HM-TA Collaborator) is a shared workspace in MS Teams where hiring managers and recruiters can collaborate on requisitions through a dedicated channel. Specify the criteria a job requisition must meet and the data to include in/exclude from HiredScore HMTAC flows using the fields in the Job Requisition Filters section:
The Soft Launch section allows you to test HMTAC functionality and do a limited rollout with a small group of users before making it available to the entire organization. You can add specific individuals (using the Primary Recruiter , Hiring Manager , and Recruiter Assistant fields), to a test group of up to 30 users. After testing and before deploying to all users, remove the users selected in this section and leave the fields blank. |
MS Teams, Channels, Tabs
| Configure the HMTAC Team Name , Members (for example, the hiring manager and primary recruiter), and the members and owners of the shared requisition channel. In the Tabs section, you can configure the Preferred Tab Name and Page Description, and up to 10 custom links, which can direct users to Help Center resources. See Example: Set Up Teams, Channels, and Tabs on MS Teams for more information. |
Welcome Message Template Alignment for Recruitment Template Job Requisition Posted Internally Template Job Requisition Posted Externally Template First Candidate to Review Template Open Tasks Template Provide Interview Feedback Template Candidate Offer Template Job Requisition Filled Or Closed Template Recruiter Welcome Message Template Recruiter Job Requisition Progress Template | Each sub-tab is the title of a HMTAC message template that you can configure. These pages contain detailed instructions on the available configuration options on each sub-tab:
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Activate HMTA
| Enable the HMTAC product and its configured flows after you set up the MS Teams integration. |