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Administrator Guide
Last Updated: 2026-10-02
Setup Considerations: Career Hub

Setup Considerations: Career Hub

You can use this topic to help make decisions when planning your configuration and use of Career Hub. It explains:
  • Why to set it up.
  • How it fits into the rest of Workday.
  • Downstream impacts and cross-product interactions.
  • Security requirements and business process configurations.
  • Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.

What It Is

The
Career Hub
 is a centralized platform for self-service talent functionality, supporting skills-based talent development and internal mobility.

Business Benefits

  • Simplifies self-service talent tasks for workers.
  • Enables organizations to efficiently upskill internal talent.
  • Improves talent mobility by providing personalized career development opportunities.
  • Increases employee engagement and retention by encouraging self-directed career and skill development within your organization.
  • Helps you optimize talent resources and increase organizational agility by matching workers with opportunities where they can have the most impact.
  • Enables organizations to align their employees’ career development with their operational needs.

Use Cases

You can use the
Career Hub
 to:
  • Help your workers keep their talent data current by providing a centralized hub where they can access and maintain it.
  • Maximize the impact of your existing workforce by matching employees and contingent workers to internal work opportunities that suit their skills.
  • Promote your employees’ long-term career development by surfacing common job transitions from their current role, career paths that you’ve defined for their role, and in-demand roles that match their skills.
  • Enable your employees to create actionable upskilling plans to progress towards their career goals through suggested learning courses, networking and mentorship, hands-on work opportunities, and AI-generated development items.

Questions to Consider

Questions
Considerations
Do you plan to enable Skills Cloud?
Without Skills Cloud, you can use the
Career Hub
 to surface self-service reports from other talent management features in Workday.
When you enable Skills Cloud, you can choose to enable additional features:
  • Opportunity Marketplace in
    Career Hub
     to promote skills-based internal mobility.
  • Talent Optimization in
    Career Hub
     to support skills-based career growth and development.
Do you want to use machine learning (ML) and AI to support internal mobility and career development?
When you enable Skills Cloud, these optional ML features are available in the
Career Hub
:
  • Opportunity Marketplace in
    Career Hub
    : Workday uses machine learning to help workers find open work opportunities that match their skills and interests, increasing talent agility in your organization.
  • Talent Optimization in
    Career Hub
    : Workday uses machine learning to support skills-based career exploration and development for employees, helping you grow and upskill your talent.
With Talent Optimization in
Career Hub
, you can also choose to enable AI-generated development items for your employees. For details, see Concept: AI-Generated Development Items.
For details about ML models, inputs and outputs, and data contributions, see Workday AI Fact Sheet: Career Hub.
Do you want to use the
Career Hub
 as a platform to support skills-based talent development and career growth in your organization?
The optional Talent Optimization in
Career Hub
 feature helps you promote and guide talent development.
As well as machine learning suggestions for career development, this feature enables:
  • Employees to plan and track their professional development.
  • Employees to plan career growth based on historical job transition data.
  • Administrators to create career paths to guide their employees’ long term career planning.
Skills Cloud is a prerequisite.
Which workers need access to the
Career Hub
?
You can set up security to define the worker groups that can access different features within the
Career Hub
.
Career development and performance reports in the
Career Hub
 are still secured to their respective domains.
For Talent Optimization in
Career Hub
, organizations typically add full-time employees with self-service access. Contingent workers can’t access this feature.
Managers don’t gain access to their direct reports' information in the
Career Hub
, but they have complete self-service access as
Career Hub
 users to further their own career development.
How do you want to guide long-term career planning for your employees?
With Talent Optimization in
Career Hub
, you can enable the Career Path Builder to help employees plan career moves towards a target role.
You can enable 1 or more types of sources for suggested next moves, including historical job transition data, skills-based machine learning matches, and career paths that your organization defines.
Consider your Workday data that supports each source:
  • The amount of historical job transition data.
  • The quality of skills data for your workers and job profiles.
  • The stability and robustness of your job architecture.
For details, see Concept: Career Path Builder.
What talent functionality do you plan to use?
To enable all functionality available in the
Career Hub
, Workday recommends configuring these talent features as a part of your setup:
  • Anytime feedback
  • Career connections
  • Check-ins
  • Development items
  • Employee reviews
  • Flex Teams
  • Individual goals
  • Learning
  • Manager Insights Hub
  • Mentorships
  • Opportunity Graph
  • People Experience
  • Recruiting
Do you plan to use Workday Projects?
In Workday Projects, project managers usually directly assign workers to their resource plans.
When you enable the
Projects to Work On
 section in Opportunity Marketplace in
Career Hub
, employees can find and express interest in project assignments that match well with their skills.
Project managers can choose whether to enable each of their projects for display in the
Career Hub
.
To surface projects to employees with the appropriate skills, project managers also need to add skills as project role requirements.
For details, see Create Projects.

Recommendations

  • When you implement Opportunity Marketplace or Talent Optimization in the
    Career Hub
    , start with a small part of your organization. Use the feedback and experience from this group to refine your solution before introducing it to the broader organization.
  • When you only enable flex team opportunities for Opportunity Marketplace, create a selection of available flex teams before giving workers access.
  • When you enable jobs for contingent workers, create an internal career site for non-workers so they can search for and apply to jobs . For details, see Create Internal Career Sites for Non-Workers.
  • Ensure job profiles are public and descriptive to make it easier for employees to express interest in job openings for suggested job profiles in Talent Optimization in
    Career Hub
    .
  • For Workday Recruiting customers:
    • Consider adding
      Jobs Hub
       reports to the
      Career Hub
       suggested links.
    • The
      Browse Jobs
       report is available in global search. However, consider encouraging users to discover job opportunities on the
      Suggestions for You
       page in the
      Career Hub
      .
    • The
      Jobs Hub
       is searchable. Consider removing the
      Careers
       worklet and not adding the
      Jobs Hub
       to the Workday home page menu.
If you are using skills-based ML features in the
Career Hub
, consider these best practices to improve your tenant’s underlying data for ML suggestions:
  • Encourage your organization to use explicit skills in Workday. To support skill-based talent development, Workday uses explicit skills heavily in ML features.
    • Encourage workers to add 10-20 skills and 5-10 skill interests on their worker profile.
    • Encourage owners of job profiles, flex teams, and projects to add required skills. Add skills that are unique to the role, instead of using the same general skills for many of your work opportunities.
  • If you enable maintained skills for matching, consider replacing maintained skills with an equivalent Skills Cloud skill if it exists.
  • For Talent Optimization in
    Career Hub
    :
    • Ensure that mentors access the
      My Mentorship Preferences
       task to make themselves available and update their mentor skills.
    • If you use the
      Skills
       or
      Skill Interests
       sources for next steps in the Career Path Builder, add explicit skills to job profiles to support suggestions for these sources.
  • For Opportunity Marketplace in
    Career Hub
    :
  • To ensure that opportunity matching works in your implementation tenant, access the
    Maintain Weekly Machine Learning Activation for Implementation Tenant
     task and select the
    HCM ML Features and Third Party Connectors GA
     service check box. This task enables Workday to refresh matches every Monday. To refresh matches manually once every 24 hours, access the
    Run On-Demand Machine Learning Activation for Implementation Tenant
     task. These tasks are specific to your implementation tenant only, and are not supported in Production or Sandbox tenants.
    • If you've opted into
      HCM Machine Learning Early Access (EA) Features
       using the
      Innovation Services Opt-In
       task, you must select both this service check box, and the GA option, when running the
      Maintain Weekly Machine Learning Activation for Implementation
      task.
    • Similarly, to refresh matches manually, you must select both GA and EA check boxes when running the
      Run On-Demand Machine Learning Activation for Implementation Tenant
       task.
    • Unless both GA and EA are selected when running either task, neither service will complete successfully, and models for both selections won't be created.

Requirements

You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
To enable Opportunity Marketplace or Talent Optimization in
Career Hub
, you must contribute data from your tenant for AI features.
For Universal Main Subscription Agreement (UMSA) customers, Workday automatically opts your tenant in to contributing this data. If you opt out of contributing data for a
Career Hub
 feature, your workers cannot access it. For details about:
For Main Subscription Agreement (MSA) customers, you must enable innovation services and opt in to data contribution. For details about:

Limitations

  • We strongly discourage removing these pages from the hub:
    • The
      Overview
       page, since it's the entry point for the hub. If you remove it from the hub, your workers can't open the hub unless they directly access one of the reports within it. Instead, customize the content of the
      Overview
       page to meet your organization’s needs.
    • Pages in the
      Browse Opportunities
       section. If you remove 1 of these pages, workers can still access it by clicking
      Browse All
       on the
      Suggestions for You
       page, but the navigation menu is removed from the browse page.
  • Workday does not include crowdsourced skills in machine-learning matching.
  • Career interests and suggested projects aren't supported for contingent workers.
  • Match analyses and candidate recommendations only update every 24 hours, Monday through Friday, so when you create or update a job, flex team, or project, workers' career development opportunities don't update immediately.
  • When creating or editing development items in the
    Career Hub
    , the
    Generate with AI
     prompt is not available on mobile devices.
  • The
    Save to Plan
     option isn’t available for suggested projects.
We support the
Suggestions for You
,
Plan
, and
Explore
 sections in the
Career Hub
 in:
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Danish
  • Dutch
  • English
  • Finnish
  • French (Canada)
  • French (France/Continental)
  • German
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Portuguese (Brazil)
  • Spanish
  • Swedish

Tenant Setup

On the
Edit Tenant Setup – HCM
 task,
Talent
 section, you can:
  • Enable flex teams, jobs, and projects as opportunities in the
    Career Hub
    .
  • Enable suggested learning courses for workers viewing their flex team match analysis.
  • Restrict suggested jobs to a worker's primary location. Selecting this option restricts suggested jobs to the worker's country, designated by the primary location for the worker. For example, if a worker's primary location is San Francisco, the worker only receives suggested jobs with a location in the United States.
  • Configure help text and location exclusions for AI-generated development items in the
    Career Hub
     and
    Manager Insights Hub
    . See Steps: Enable AI-Generated Development Items.
On the
Edit Tenant Setup - Notifications
 task, in the
Notification Delivery Settings
 section, you can:
  • Configure notification settings for Flex Teams and Marketplace Opportunity Promotion in the
    HCM
     category.
  • Configure notification settings for
    Project Express Interest
     in the
    Projects
     category.

Security

Configure these security domains:
Domains
Considerations
(Optional)
Self-Service: Career Hub Talent and Performance
 in the Career and Development Planning and Career Hub functional areas.
Enables workers to access the
Career Hub
 with self-service career development and performance reports.
(Optional)
Self-Service: Talent Optimization in Career Hub
 in the Career and Development Planning and Career Hub functional areas.
Enables workers to access the
Career Hub
 with:
  • Self-service career development and performance reports.
  • Suggestions for career exploration, development, and networking on the
    Suggestions for You
     and
    Explore
     pages.
  • Personal career planning on the
    Plan
     page.
(Optional)
Opportunity Marketplace in Career Hub
 in the Talent Marketplace functional area.
Enables workers to access the
Career Hub
 with:
  • Self-service career development and performance reports.
  • Suggested work opportunities on the
    Suggestions for You
     page and related learning content.
Set Up: Career Hub
 in the Career and Development Planning, Career Hub, and Talent Marketplace functional areas.
Enables administrators to configure the
Career Hub
, including:
  • Configuring machine learning settings.
  • Setting up the Career Path Builder.
  • Maintaining company-defined career paths.
For other domains to consider as part of your
Career Hub
 setup, see Reference: Career Hub Security.

Business Processes

Business Process
Considerations
Manage Interests
Configure for employees to edit their skill interests.
Workday recommends that you set up an initiation step and remove any approval steps so that your workers can view and select skill and job profile interests.
Manage Internal Career Apply
Gives employees the ability to apply for jobs. For employees with access to Talent Optimization in
Career Hub
, the
Save to Plan
 action is available on job cards, enabling them to track planned and completed job applications.
Project Express Interest
Configure to enable employees to express interest in projects.

Reporting

Reports
Considerations
Career Hub and Opportunity Marketplace Activity Metrics
Provides insights into an organization's Talent Optimization and Opportunity Marketplace in
Career Hub
 user activity through a Workday-delivered data source.
Maintain Company-Defined Career Paths
Enables administrators to:
  • View company-defined career paths and their usage by employees.
  • Access tasks to create, edit, view, and delete company-defined career paths.
This report is a hub navigation item action in the
Job Architecture Hub
.
Saved Career Paths for My Organizations
Allows administrators to report on career paths saved by workers. The report includes multiple optional prompts and report fields.
View Recommended Projects from Opportunity Marketplace
Project workers use this report to find and express interest in project roles based on skills match. They can access this report from the
Projects to Work On
 section of Opportunity Marketplace in
Career Hub
 when projects are enabled there.

Integrations

Web Services
Considerations
Get Company-Defined Career Paths
Put Company-Defined Career Path
Enables you to create, update, retrieve, and delete company-defined career paths.

Connections and Touchpoints

Features
Considerations
LearningFor Talent Optimization in
Career Hub
, employees with access to the
Learning Access
 domain can find learning content and add it to their Career Hub
Plan
 from
Learning Home
 or
My Learning
. Content added to the Plan section appears as a To Do item. Learning items in
Plan
 stay in sync with those in the
Learning Items in Your Career Hub Plan
 slider in
My Learning
.
Employees can search for Learning content in the
Suggestions for You
 and
Explore
 sections of the
Career Hub
.
For Opportunity Marketplace in
Career Hub
, you can enable Workday to recommend learning courses to workers when they view their flex team match analysis. Workday recommends learning courses based on the skills required for the flex team that are missing from the worker's profile.
Manager Insights Hub
The
Suggested Opportunities
 section of the
Manager Insights Hub
 suggests flex teams, mentors, connections, and learning opportunities for your direct reports. When you share an opportunity with a direct report through the
Manager Insights Hub
, it displays in their
Career Hub
 with a Manager Suggested label.
When employees share a saved career path, it is available for managers to view in the
Manager Insights Hub
.
People Experience
You can configure Home page cards to enable timely
Career Hub
 reminders.
Projects
Workday Projects customers can enable suggested projects in Opportunity Marketplace in
Career Hub
.
Employees can view and express interest in suggested projects. Project managers can view interested employees and notify them when opportunities are filled.
Recruiting
You can enable internal job postings in Opportunity Marketplace in
Career Hub
.
Employees with access to the
Internal Careers
 and
Opportunity Marketplace in Career Hub
 domains can find job opening suggestions in the
Suggestions for You
 page.
For the best matches, ensure that job profiles, positions, and job requisitions have appropriate titles, descriptions, and skill qualifications.
Skills
To promote skills-based talent development, Workday uses skills as the foundation for machine learning suggestions in the
Career Hub
, with Skills Cloud providing suggested skills for workers.
We suggest skills and skill interests to workers when they first access Opportunity Marketplace and Talent Optimization in
Career Hub
, and we use skills to match workers to career development opportunities.
Staffing
Your job architecture provides the basis for:
  • Career path suggestions based on worker skills and skill interests.
  • Job opening suggestions.
In particular, you can use job level and management level hierarchies to help Workday suggest job openings and job profiles at appropriate seniority levels for your workers.
Workday HiredScore
This tool uses machine learning to provide customized and relevant job recommendations for internal positions.
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.
Set Up Learning for Career Hub Plan
Setup Considerations: Skills Cloud
2026R2 Release Note: Career Hub
2026R1 Release Note: Additional Inputs for Job Suggestions in Opportunity Marketplace
2026R1 Release Note: Seniority Modeling for Suggested Job Openings
2026R1 Release Note: Company-Defined Career Paths
2025R2 Release Note: Share Career Paths With Managers
2025R2 Release Note: Enhanced Filtering by Job Family in Career Path Builder
2025R1 Release Note: Career Hub: Generate Development Items
The Next Level: Architecting Career Hub Unifying Talent and Performance
The Next Level: Talent Optimization Deployment Strategy
The Next Level: Skills-Based Optimization Feature Demonstration
The Next Level: Career Hub Customer Experiences - Comcast and CSAA Insurance
Workday Community: Updates to Career Hub Coming: Configure Your Access
Workday AI Fact Sheet: Career Hub Generate Development Items