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Administrator Guide
Last Updated: 2026-04-03
Steps: Enable AI-Generated Development Items

Steps: Enable AI-Generated Development Items

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
  • Configure Development Items.
  • Set up 1 or both of:
    • Career Hub
    • Manager Insights Hub
Employees and managers can use AI assistance for drafting the
Additional Details
 field in a development item.
AI assistance is available:
  • In the
    Career Hub
    , for employees to generate their own development items.
  • In the
    Manager Insights Hub
    , for managers to generate development items for their direct reports.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
  2. Configure security domains.
    Depending on the functionality that you want to use, configure these domains:
    Domain
    Functional Area
    Access
    Considerations
    Self-Service: GenAI Development Items
    Career and Development Planning
    Career Hub
    Modify
    Enables employees to generate their own development items with AI.
    Required for AI assistance for development items in the
    Career Hub
    .
    Worker Data: Development Items
    Career and Development Planning
    Performance Enablement
    Modify
    Enables managers to view and add development items for their direct reports.
    Required for generating development items in the
    Manager Insights Hub
    .
    Worker Data: GenAI Development Items
    Career and Development Planning
    Manager Insights Hub
    Modify
    Enables managers to generate development items with AI for direct reports.
    Required for generating development items in the
    Manager Insights Hub
    .
    Security: These domains in the System functional area:
    • Security Activation
    • Security Configuration
  3. For all employees who need to use the feature, ensure that the
    Skills to Develop
     field is enabled for
    View Development Item
    . See Configure Optional Fields.
    Employees need access to this field to generate development item content and use Suggested Development Items. This field is available for all employees by default.
  4. (Optional) Configure these options in the
    Talent
     section on the
    Edit Tenant Setup - HCM
     task:
    Option Description
    Development Items Help Text
    Enter text to replace the default help text for creating a development item with AI assistance.
    GenAI Development Items Location Exclusion
    Employees and managers with a primary or additional position in these locations cannot access AI assistance while creating development items.
    GenAI Development Items Hierarchy Exclusion
    Employees and managers with a primary or additional position within these regions cannot access AI assistance while creating development items.
    Note: Managers who are not in excluded locations can generate development items for direct reports in any location.
To enable managers to generate development items while viewing employees’ shared career paths, set up the
Career Hub
 and enable career path sharing.