Setup Considerations: Manager Insights Hub
You can use this topic to help make decisions when planning your configuration and use of Manager Insights Hub. It explains:
- Why to set it up.
- How it fits into the rest of Workday.
- Downstream impacts and cross-product interactions.
- Security requirements and business process configurations.
- Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.
What It Is
Manager Insights Hub provides managers with automated insights and actionable steps that they can take to support team career growth and development.
The Suggested Opportunities section uses machine learning to recommend personalized opportunities that managers can share with direct reports.
We support Manager Insights Hub in:
- Arabic
- Bulgarian
- Chinese (Simplified)
- Chinese (Traditional)
- Croatian
- Czech
- Danish
- Dutch
- Estonian
- Finnish
- French (Canada)
- French (France)
- German
- Greek
- Hebrew
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Latvian
- Lithuanian
- Malay
- Norwegian
- Polish
- Portuguese (Brazil)
- Romanian
- Russian
- Serbian
- Slovak
- Slovenian
- Spanish
- Swedish
- Thai
- Turkish
- Ukranian
- Vietnamese
Business Benefits
With Manager Insights Hub, you can enable managers to:
- Upskill and develop direct reports, supporting your organizational objectives.
- Identify career growth opportunities for direct reports, promoting employee engagement and retention.
- Leverage machine learning suggestions and insights, reducing time spent on individualized performance and career development.
- Build and support high-performing teams, fostering productivity and efficiency.
Use Cases
- Centralize and consolidate managerial tasks in a single hub to save time.
- Promote career opportunities to direct reports to support their career development.
- Use automated insights and suggestions to save time and promote action.
- View the status of in-progress job changes, create position events, and job requisition events.
- Request a compensation change or a one-time payment for an employee.
- Manage time off, leave, scheduling, and time entries for your team once you view information from the reports and cards that are related to time off, leave, scheduling, and time entries in theTime & Schedulingsection.
Questions to Consider
Questions | Considerations |
|---|---|
Which Workday features can you access in Manager Insights Hub? | Manager Insights Hub consists of different sections and cards that display insights from:
You can initiate some actions and business processes for these features from the Manager Insights Hub. When you don't use a feature, Manager Insights Hub doesn't display cards or tasks related to it. |
How does the Manager Insights Hub work with the Career Hub ? | When you use the Career Hub , the Manager Insights Hub displays suggestions for each direct report. Workday uses machine learning to suggest mentors, flex teams, connections, and learning opportunities based on direct reports' skill interests.Managers can share these opportunities for their direct reports to view in the Career Hub . You can also enable managers to create development items for their direct reports with AI assistance. See: Concept: AI-Generated Development Items. When you enable Career Path Builder in the Career Hub , you can enable workers to share career paths so that managers can view them in the Manager Insights Hub . You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article. |
Can you view suggested opportunities for direct reports when you don't use the Career Hub ? | When you don't use the Career Hub but want to enable suggestions, you must configure Interests and Skills Cloud. |
How does Manager Insights Hub work with Check-Ins? | Managers can view and manage check-ins from Manager Insights Hub.
Cards related to Check-Ins include an Add as Topic to Check-In button. If you don't use Check-Ins, Workday provides a link to the relevant View task. |
How does Manager Insights Hub work with Goals? | Manager Insights Hub displays a Goals tab.
When you use the Maintain Feature Opt-Ins report to opt in to the Goals Redesign User Interface Changes feature, Workday displays the Goals Awaiting Your Action and Recently Updated Goals sections.When you have the Manage Goals business process configured with managers as approvers, the Goals Awaiting Your Action section includes goals that are pending manager approval.When you opt out of the Goals Redesign User Interface Changes feature, Workday displays a single card with 4 recently updated goals. |
How can managers use Manager Insights Hub to view insights and suggestions for contingent workers? | Contingent workers display with [C] appended to their name and managers can view their career information and insights. Manager Insights Hub doesn't recommend suggested opportunities for contingent workers because opportunities are based on skill interests, which Workday doesn't support for contingent workers. |
Who can managers view information about in Manager Insights Hub? | Managers can only access information about workers who report to them directly. Manager Insights Hub doesn't display information for workers more than 1 level removed from the manager. |
How does the Manager Insights Hub relate to the My Team Management dashboard? | The Manager Insights Hub improves and builds upon the My Team Management dashboard. For your supervisory organizations, we recommend that you set up and use the Manager Insights Hub instead of the My Team Management dashboard. |
Can I customize the Manager Insights Hub? | You can customize the Manager Insights Hub, such as by:
See Set Up Hubs. If you customize modify, add remove, or rename sections in the Manager Insights Hub, you will need to manually add all newly delivered sections, cards, and buttons. |
Can managers request a compensation change, such as when an employee changes location and is eligible for a higher salary? | You can access the Request Compensation Change task to change an employees compensation. See: Steps: Propose Compensation for Employees or Positions. |
Can managers request a one-time payment for an employee as an off-cycle, special reward? | You can access the Request One-Time Payment task from the hub to pay an employee for any reason, including as a reward for completing a project ahead of schedule. See: Request One-Time Payments for Employees. |
Can I view my total rewards statement for myself or my employees? | You can access the Total Rewards Statement report on the hub. See: Steps: Set Up Total Rewards Statement.
Workday recommends that you use total rewards templates. |
Recommendations
Enable the
Suggested Opportunities
section to recommend the best opportunities to help direct reports' careers grow and develop.Workday also recommends using total rewards templates, and change job templates.
Requirements
Enable the Manager Insights Hub functional area and configure the
Manage: Manager Insights Hub
domain. You must have the Core HCM product area to access the hub.Access to pages, sections, tasks, and reports depends on your organization’s Workday product subscriptions. The individual security permissions of supervisory organization managers determines what data they can view, and which tasks, reports, and cards they can use. See Reference: Manager Insights Hub.
Limitations
- Manager Insights Hub doesn't support matrix organizations.
- If you create a custom hub title, you can't search for Manager Insights Hub in global search using that title.
- Managers can only see information for their supervisory reports. They can't see information for workers that report to their supervisory reports.
- You can't suggest Workday Learning opportunities through Manager Insights Hub.
Tenant Setup
You can select the
Enable Employee Engagement in Manager Insights Hub
option on the Edit Tenant Setup - HCM
task to enable insights from Workday Peakon Employee Voice.Security
Configure the
Manage: Manager Insights Hub
domain in the Manager Insights Hub functional area.Consider the other domains that you want to enable as a part of your Manager Insights Hub setup.
Access to pages, sections, tasks, and reports depends on your organization’s Workday product subscriptions. The individual security permissions of supervisory organization managers determines what data they can view, and which tasks, reports and cards they can use.
Business Processes
Ensure that managers have the relevant security permissions for business processes in order to be able to view or initiate them from the hub.
Reporting
No impact.
Integrations
No impact.
Connections and Touchpoints
Features | Considerations |
|---|---|
Talent Optimization | With Manager Insights Hub, you can access managerial tasks from these Talent Optimization features:
|
Core HCM | With Manager Insights Hub, you can access managerial tasks from these Core HCM features:
|
Learning | Managers can view their team's recent learning activity. |
Onboarding Plans | With Manager Insights Hub, managers have direct visibility into the onboarding progress of their new hires through the following:
Selecting View All opens the My Team’s Onboarding Tasks modal, where managers can toggle between Overdue and Due Soon tasks, sort columns, and view all pending onboarding tasks for their team.
Note: Required tasks take precedence over Optional tasks, even if the Optional task is overdue. |
Time Tracking | With Manager Insights Hub, you can access managerial tasks from these Time Tracking features:
|
Workday Scheduling | With Manager Insights Hub, you can access managerial tasks from these Workday Scheduling features:
|
Workday Peakon Employee Voice | The Employee Engagement section displays these insights:
|
Workday VNDLY | From the the VNDLY Contingent Overview page, you can access:
|
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.