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Administrator Guide
Last Updated: 2026-07-10
Steps: Set Up Career Hub

Steps: Set Up Career Hub

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
The
Career Hub
 provides your employees with personalized mentoring, connections, skills, flex teams, projects, and job recommendations to advance their careers within your organization. You must be a Talent Marketplace customer to access flex teams and jobs within the
Career Hub
, and a Projects and Talent Marketplace customer to access projects within the
Career Hub
.
  1. Access the
    Maintain Functional Areas
     task.
    Select the
    Enabled
     check box for the
    Career Hub
     functional area.
    Security:
    Security Configuration
     domain in the System functional area.
    See Steps: Enable Functional Areas and Security Policies.
  2. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    On the
    Innovation Services Opt-In
     task, select the
    HCM ML Features and Third Party Connectors GA
     on the
    Available Services
     tab in the
    HCM
     category.
    On the
    Maintain Innovation Services Data Selection Opt-In
     task in the
    HCM ML Features and Third Party Connectors GA
     innovation service, select
    Career Hub
     from the
    View Data Categories for Feature
     prompt. Select the opt-in check boxes for the categories for which you want to contribute data for Machine Learning.
    As you complete the task, consider:
    Option
    Description
    Talent Profile Data
    Required for Career Hub. Enables contribution of talent profile setup data that helps define the talent information that you track for your workforce.
    Worker Profile Data
    Required for Career Hub. Enables Workday to extract skills from the relevant sources on a worker:
    • Job title.
    • Job description.
    • Work history.
    • Explicit skills from the worker profile.
    Job Requisition Data
    (Optional) Select if your company wants to enable job recommendations.
    Learning Data
    (Optional) Select if your company wants to enable learning recommendations.
    Talent Opportunity Marketplace Data
    (Optional) Select to enable flex team suggestions and flex team match analysis.
    Skills Data
    (Optional) Select to contribute data about maintained skills in your tenant. To include maintained skills in machine learning matching, you also need to select
    Include Tenanted Skills in Matching
     on the
    Maintain Skills and Experience Setup
     task.
  3. Access the
    Edit Tenant Setup - Machine Learning
     task.
    Select the region in which Workday hosts data used for improvement and personalization of machine learning and analytics functionality.
    Security:
    Set Up: Tenant Setup - Machine Learning
     domain in the System functional area.
  4. Access the
    Maintain Skills and Experience Setup
     task.
    In the
    Skills
     section, select:
    • Enable Workday Skills Cloud
    • Populate Suggested Skills for Workers
    • (Optional)
      Include Tenanted Skills in Matching
      . To enable this setting, MSA customers must also select the
      Skills Data
       category for AI data contribution.
    Security:
    Set Up: Skills and Experience
     domain in the Worker Profile and Skills functional area.
  5. Access the
    Domain Security Policies for Functional Area
     report.
    Select
    Domain Security Policy
    Enable
     from the related actions menu of the domain security policy for these domains:
    • Opportunity Marketplace
       in the Talent Marketplace functional area.
    • Self-Service: Career Hub
       in the Career and Development Planning and Career Hub functional areas.
    • Self-Service: Interests
       in the Career and Development Planning functional area.
    • Self-Service: Skills
       in the Worker Profile and Skills functional area.
    Security: These domains in the System functional area:
    • Security Activation
    • Security Configuration
  6. Edit Domain Security Policies.
    Set up domain security policies for the features you want to enable in the
    Career Hub
    . For details, see Reference: Career Hub Security. These domains are required for the
    Career Hub
    :
    • Self-Service: Career Hub
       in the Career and Development Planning and Career Hub functional areas.
    • Self-Service: Current Staffing Information
       in the Staffing functional area.
    • Self-Service: Interests
       in the Career and Development Planning functional area.
    • Self-Service: Skills
       in the Worker Profile and Skills functional area.
  7. Access the
    Business Process Security Policies for Functional Area
     report.
    Select
    Business Process Policy
    Edit
     from the related actions menu of these business processes:
    • Manage Interests
    • (Optional)
      Manage Mentorship
    For workers to complete their Career Hub profile setup and have the ability to view and select skill interests and job profiles, set up an initiation step and remove any approval steps for the
    Manage Interests
     business process.
    Security: These domains in the System functional area:
    • Security Activation
    • Security Configuration
  8. Activate Pending Security Policy Changes.
  9. If you want to enable company-defined career paths, create the paths for your organization.
  10. Access the
    Edit Tenant Setup – HCM
     task.
    As you complete the
    Talent
     section, consider:
    Option
    Description
    Enabled Opportunities within Opportunity Marketplace
    The
    Flex Teams
    ,
    Jobs
    , and
    Projects
     options enable opportunity types in Career Hub.
    Enable Learning within the Opportunity Marketplace
    Provide learning suggestions as a part of match analysis within Career Hub.
    Enable Additional Details within Job Match Analysis
    Select this check box to enable workers to view additional details for a job posting and whether they are a match:
    • Location: A primary or additional location that matches the worker's location, or a list of all locations if there is no match.
    • Languages, certifications, and education: All qualifications that the worker matches, and any required qualifications that the worker does not match.
    Workers only see qualification matches when they exactly meet or exceed the qualification.
    Enable Flex Teams Express Interest Notes
    Select the option to enable workers to create a customized message when expressing interest in a flex team. If enabled, a custom note isn't required to express interest. Workers can write a custom note, or leave the message field blank.
    Disabling the option after a worker has expressed interest with a custom note removes the note from the worker's profile.
    Security:
    Set Up: Tenant Setup - HCM
     domain in the System functional area.
  11. (Optional) Enable AI assistance for generating development items. See Steps: Enable AI-Generated Development Items.
  12. Access the
    Maintain Career Hub and Opportunity Marketplace
     task.
    As you complete the task, consider:
    Option
    Description
    Edit Quick Links
    Select
    Customized Configuration
     to configure Quick Links for Career Hub and Opportunity Marketplace.
    The
    Is Career Hub
     or
    Is Opportunity Marketplace
     options are required for each customized row.
    Select
    Task/Report
     or
    External Link
     to add an option that displays in the
    Quick Links
     section.
    Workday saves a
    Customized Configuration
     for later use if you select the
    Default Configuration
    .
    Edit Browse Filters
    Select
    Customized Configuration
     to configure filters for enabled opportunity types.
    The
    Label Override
     doesn't impact reporting. Modified labels display only on the Browse page for the applicable opportunity type. Custom labels aren't translatable.
    Filters available for the
    Customized Configuration
     option are only filters supported by the opportunity types.
    Workday saves a
    Customized Configuration
     for later use if you select the
    Default Configuration
    .
    Edit ML Preferences
    Select the
    Hierarchy
     to determine the seniority of job posting recommendations provided to workers through Career Hub Explore, in the
    Job Openings That Match Your Skills
     section.
    The
    Hierarchy
     doesn't apply to job profile suggestions found in the
    Featured Next Move
     and
    Explore Other Moves
     sections, or those in Career Path Builder.
    Workday suggests jobs consistent with the worker's current grade or level, or 1 grade or level higher, based on the selected hierarchy.
    Select the
    Enable ML Suggestion Dismissal
     option to allow workers to dismiss machine learning flex team suggestions. If this option is enabled, workers see the
    Remove Suggestion
     option on a flex team card on the Career Hub
    Suggestions for You
     page.
    The
    Remove Suggestion
     option is available on both simple and advanced flex teams.
    When a worker selects
    Remove Suggestion
    , they are presented with a confirmation card. Selecting
    Don't show me this message again
     prevents the confirmation card from surfacing when removing additional suggestions.
    Removed suggestions won't appear again on the
    Suggestions for You
     page. Workers can search for removed suggestions on the
    Browse All Opportunities
     page.
    Edit Explore Preferences
    By default, employees view job profile names in the
    Career Hub
     and Opportunity Graph. Select
    Display Default Job Title Instead of Job Profile Name
     to surface the employee’s business title for their own role, and default job titles for other roles.
    All Explore sections are enabled by default. Select
    Customized Configuration
     to configure the sections enabled for Career Hub Explore.
    To remove access to a section, uncheck the
    Enabled
     option on the applicable row.
    Section headers are customizable and can be overwritten to provide an improved user experience for your organization's employees. Enter a value in the
    Header Override
     field to replace the
    Default Header
     text.
    To configure
    Career Path Builder Source Preferences
    , see Configure Career Path Builder.
    Edit Plan Preferences
    The
    Goals Enabled
     option is enabled. When selected, this option enables employees to track individual goals in Career Hub Plan.
    The
    Goal Categories Enabled
     field appears when you select the
    Goals Enabled
     option. Select the tenanted goal categories employees can use when adding goals to their Career Hub Plan.
    Security:
    Set Up: Career Hub and Opportunity Marketplace
     in the Career and Development Planning, Career Hub and Talent Marketplace functional areas.
  13. (Optional) Add
    Jobs Hub
     tasks to the
    Career Hub Quick Links
    section.
    Recruiting customers who want their workers to search for and apply to jobs in the context of Career Hub can:
    • Access the
      Maintain Hubs
       task and configure
      Jobs Hub
      . On the
      Navigation Item Override
       tab, select
      Do Not Show
       for the Navigation Items.
    • Access the
      Maintain Career Hub and Opportunity Marketplace
       task. In the
      Edit Quick Links
       tab, select
      Customized Configuration
       and add the
      Manage Job Alerts
       and
      My Referrals
       reports for Career Hub.
  14. (Optional) Add these Career Hub cards to the Home page:
    • Get Started with Career Hub
    • Career Hub - Suggested Mentor
    Security:
    Set Up: People Experience Configuration
     domain in the People Experience functional area.
  15. (Optional) Configure the
    Career Hub
     worklet.
Your workers can access Career Hub to set up their profiles.