Workday AI

October 2, 2026

Agents

Set Up BP Optimize Agent	Updates: Added a lookback period definition and instructions. Added a product line definition. Clarified Flex Credit consumption for previous month processing.
Concept: BP Optimize Agent	Changed name of Limitations section to Agent Scope and Limitations. Added bullet to Agent Scope and Limitations section describing rolling 18 month data retention policy.
Set Up Contingent Sourcing Agent	How to set up the Contingent Sourcing Agent for Workday VNDLY
About Self-Service Agent	Added information about agent profiles.
Configure Self-Service Agent Tools	Added information about how to configure tool level fallback messages on Self-Service Agent.
Set Up SharePoint Connector for Self-Service Agent	How to configure the SharePoint connector for Self-Service Agent.
Self-Service Agent Tools	Update the tool lists and added sections for the MSS - Workforce & Frontline Management - Premium skill and the MSS - Workforce & Frontline Management - Utility skill.
About the SharePoint Connector for Self-Service Agent	Decribes the concept of the SharePoint connector for Self-Service Agent.
View External Agent Credentials	How to view external agent credentials information in Workday.

September 18, 2026

AI Data Contributions

Reference: Workday AI Data Contributions

Updated ML for Career Hub and ML for Talent Marketplace rows with new feature names for enhanced Career Hub.

Agents

About Core Reporting Agent	Provides additional information about the Core Reporting Agent.
Set Up Core Reporting Agent	How to set up the Core Reporting Agent.
Core Reporting Agent Skills	Provides additional information about the Data Analysis and Exploration skill and the Redirection and Navigation skill.
Set Up Decision Intelligence	In the Context section, added information on how to assign the Access Decision Intelligence permission for Adaptive Planning Standalone users.
About Decision Intelligence	Added: The methods for viewing the semantic model in the Data Sources section. The ability to add Matrix Reports from Adaptive Planning in the Data Sources section. Versioning in the Outputs and Exports section.
Set Up Deployment Agent in Implementation Environments and Customer Central	Added information and instructions on setting up the ASOR-enabled Deployment Agent in Customer Central. Updated and clarified information and instructions on setting up the ASOR-enabled Deployment Agent in implementation environments. Added information on the Tenant Inspection Ask skill.
Set Up Agent System of Record in Customer Central	Provides instructions for setting up the Agent System of Record (ASOR) in Customer Central tenants.
Enable Deployment Agent Ask Skill	Provides instructions on how to enable the Ask skill for the Deployment Agent.
Deployment Agent Skills and Capabilities in Implementation Environments and Customer Central	Added the Deployment Agent Ask skill and its description. Renamed the Configuration Intelligence skill to Implementation Knowledge. Updated the Configuration Intelligence capability to reflect the new functionality of the Tenant Inspection skill.
Deployment Agent Sample Prompts for Implementation Environments and Customer Central	Added: Prompting tips and examples for ASOR-enabled Deployment Agent operation all supported tenants. Sample prompts for new ASOR-enabled Deployment Agent use cases for the newly added Ask skill and new support for the Customer Central tenant.
Example: Troubleshoot Security Policy and Access Configuration with the Ask Skill	Illustrates how a security administrator and tenant configuration specialist uses a CRAFT prompt to get assistance from the Deployment Agent Ask skill to diagnose and resolve role-based access issues for specific data fields within a Workday tenant.
Example: Troubleshoot a SOAP Error with the Deployment Agent in Implementation Environments	Added the Customer Central tenant as a possible tenant for this example. Prompt and response information when using the ASOR-enabled Deployment Agent.
Example: Create a Calculated Field with the Deployment Agent in Implementation Environments and Customer Central	Added: The Customer Central tenant as a possible tenant for this example. Prompt and response information when using the ASOR-enabled Deployment Agent.
About Payroll Agent	Updated information about the Payroll Agent.
Set Up Revenue Contract Agent	How to set up the Revenue Contract Agent.
Create Contracts From Uploaded Documents	How to create contracts from uploaded documents using the Revenue Contract Creation skill within the Revenue Contract Agent.
Update Contracts With Uploaded Documents	How to update contracts with uploaded documents using the Revenue Contract Creation skill within the Revenue Contract Agent.
Ask Contract Questions With Workday Chat	How to ask questions about customer contracts in Workday Chat using the Revenue Contract Insights skill within the Revenue Contract Agent.
About Revenue Contract Agent	Provides additional information on the Revenue Contract Agent.
Revenue Contract Agent Skills	Provides additional information on Revenue Contract Agent skills.
Supported Fields for Revenue Contract Creation	Provides additional information on supported fields for the Revenue Contract Creation skill within the Revenue Contract Agent.
About Self-Service Agent	Added information about supported languages.
Set Up Self-Service Agent	Added information about: Creating custom fallback messages. Disabling individual Self-Service Agent tools.
Configure Self-Service Agent Tools	How to configure individual Self-Service Agent tools.
Create a Custom Global Fallback Message for Self-Service Agent	How to create a custom Self-Service Agent fallback message.
Self-Service Agent Skills	Added description of the Global Search Answers skill.
Self-Service Agent Tools	Added information about the new Global Search Answers skill and these tools and: add_dependent continue_journey change_dependent change_personal_info create_manual_expense delete_dependent get_my_support_roles get_tax_elections get_worker_support_roles manage_goals_for_self submit_expenses view_continue_learning view_learning_assignments view_learning_content view_my_learning_transcript view_recommended_learning view_tax_form_details Updated information about these tools: manage_goals_for_worker start_performance_review_self view_my_goals view_team_goals view_team_members

Sana for Workday

Concept: Sana Workspace

Updated the list of capabilities.