About Platform Consumption Console

The

Platform Consumption Console

dashboard is available to all customers, both Main Service Agreement (MSA) and Universal Main Subscription Agreement (UMSA) subscribers, to monitor your usage of Workday offers.

All administrators can use the dashboard to review API requests and monitor document storage levels. Additionally, if you’re a UMSA subscriber, you can use the dashboard to track agent usage and manage your Flex Credit balance. subscribers to monitor their usage of Workday offers and associated Flex Credit balances.

UMSA subscribers can use the

Platform Consumption Console

dashboard to visualize their company's use of Flex Credits based on their usage of Workday offers included in the Workday Flex Credits Rate Card.

Flex Credits are only available to UMSA customers. UMSA customers are provided Flex Credits subject to either the Complimentary Flex Credits Policy incorporated in the UMSA Product Terms or the Flex Credits and Platform Entitlement Policy incorporated into an Order Form.

If you are subject to the Complimentary Flex Credits Policy, you must sign the Workday Flex Credits and Platform Entitlement Policy to continue using Workday AI agents once you have exhausted your complimentary Flex Credits.

You can use the

Overview

page to view your credit balance, entitlements, and a consumption summary.

The

Flex Credit Overview

section displays your current credit balance and your available credits, including credits expiring in the near future.

The

Entitlement Overview

section displays:

Option	Description
Credit Consumption by Month	A month-over-month trend chart to help you track your consumption pricing.
Credit Consumption This Month	Your consumption for the current month compared to the previous month.
Credits by Environment	A breakdown of your credit consumption by environment.
Total Credit Consumption	A breakdown of your credit consumption sources, such as agents and Workday Data Cloud.

The

Credit Balance

page displays your daily Flex Credit activity. The

Credit Entitlement

page displays your Flex Credit package purchase history, organized by these statuses:

All Flex Credits are fungible and you can apply them universally across the Workday offers in the Rate Card to which you are entitled.

When Workday issues Flex Credits to amend your Flex Credit balance, you can review the adjustment to your Flex Credit balance in the

Adjustment Reason

column on the

All Packages

grid on the

Credit Entitlement

page. This column doesn’t display if you haven’t experienced a Flex Credit adjustment.

The

Rate Card

page displays the monetary value of your entitlements for credit usage. Workday calculates your credit consumption based on blocks of units rather than individual units.

Any usage within a block's threshold consumes the full credit rate for that block.

Example: A skill has a block size of 10 units, and the block costs 5 credits. Each use of the skill consumes 1 unit. When you execute the skills for the first time, you spend 5 credits to purchase your first block of 10 units and have 9 units remaining in the block.

Later, you execute the skill 3 more times. Because you're still within your purchased block, you've now used 4 total units with 6 units remaining in the block, and you aren't charged more credits. You won't be charged again until you exceed the 10-unit block with your 11th execution, at which point you purchase another block of 10 units for 5 credits.

Workday updates your usage daily starting at 2:00 PM UTC to reflect the previous day's usage. These calculations may take up to 3 hours to complete. Usage is based on the specific capabilities defined in the

Rate Card

page and the policy version associated with your agreement. Workday uses multiple components to determine your usage:

Your policy provides a baseline usage allowance or embedded entitlement. After this embedded entitlement is used, Workday charges your usage against your available credit entitlements, prioritizing the credits that will expire first.

Use the

Consumption Usage

page to drill down and view a breakdown of consumption by service. In the subtabs, you can also view a visualization of execution volume by month. This visualization displays the total monthly count of billable events for agents, APIs, and skills. These events are the baseline metric Workday uses to calculate your overall Flex Credit consumption.

From the

Consumption Usage

subtabs, you can also review the

Consumption Log

and

Usage

grids, which display consumption and usage activity by:

You can click the

View Details

button in the

Usage

grid to review consumption details by agent. Access the Agent System of Record for detailed agent usage data. See About Workday Agents

You can use the

Flex Credit Estimator

task, secured to the

Management Dashboard: Platform Consumption Console

domain, to forecast your organization's annual Workday Flex Credit consumption. You can also access this task from the

Flex Credits > Credit Estimator

subtab in the

Platform Consumption Console

dashboard. The tool provides an itemized breakdown to facilitate planning and purchasing discussions by calculating estimates based on:

The estimator displays your platform entitlement, yielding a final net estimate after these entitlements are applied.

After you complete the task, you can review the formulas used for estimation, export your estimate to Excel or PDF for offline review, and, if eligible, purchase Flex Credits directly from Marketplace. You can also purchase Flex Credits by contacting your Workday Sales Representative.

Estimates are for informational purposes only, and input data is not considered Customer Content or Customer Data.

The

Alerts and Budget

page enables you to manage notifications and budget alert rules for agent Flex Credit consumption. Use these grids to monitor agent consumption and act before usage exceeds your limits:

Workday doesn’t deactivate offers on the

Platform Consumption Console

dashboard when you exceed your credit entitlement. To deactivate an agent, see Register and Configure Workday-Built Agents.

Workday enables the

Platform Consumption Console

dashboard in your Production and non-Production tenants. For most offers, use in non-Production tenants doesn’t affect your Workday Flex Credit balance. While non-Production tenants track your consumption and display an informational Workday Flex Credit balance, for most offers Workday only applies usage from your Production tenant against your organization's Flex Credit balance.

Your Production dashboard displays Flex Credit consumption for specific agents in non-Production environments. This includes:

Agent	Environment
Adoption	Preview
Deployment	Implementation Preview Sandbox

Workday sends daily aggregate data across all of your non-Production tenants to the

Platform Consumption Console

dashboard. Example: When you use the

Platform Consumption Console

dashboard in your Sandbox tenant, the dashboard displays combined activity from all of your non-Production environments. Refreshes in Sandbox and Implementation tenants do not affect dashboard data.

Standalone Adaptive Planning customers can view a version of the

Platform Consumption Console

dashboard called

Agent Consumption

dashboard in their Adaptive Planning instance. You will need Planning Center permission to access the dashboard.