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Administrator Guide
Last Updated: 2026-09-18
About Payroll Agent

About Payroll Agent

Payroll Agent is an AI-powered conversational assistant designed to assist with Workday Payroll. It is available to all Workday Payroll countries and includes these skills:
  • Core Payroll Data Retrieval, which enables the agent to retrieve basic information about workers, pay groups, companies, and more.
    You must enable this skill for Payroll Agent to be able to use the other skills.
  • Payroll Data Insights, which provides access to payroll knowledge and performs actions for users, involving human intervention when necessary.
  • Identify Missing Data and Configuration, which finds missing or outdated critical payroll data that requires intervening action from a payroll practitioner.
  • Minimum Wage Analysis, which analyzes the impacts of minimum wage rate changes for states in the U.S. and provinces in Canada.
We recommend that you establish best practices for reviewing, editing, and verifying the accuracy of AI-generated content before use.
Payroll Agent:
  • Can respond in the user's local language, matching the language they use in Ask Workday.
  • Can display which Workday data sources it queried to produce the answer, giving users transparency into where the information came from.
  • Can answer complex or multi-step payroll questions in a single conversation.
  • Only retains the last 20 interactions in a given thread.
  • Supports file downloads for large queries. When a query returns more than 100 rows (example: Show all workers in the Executive Monthly pay group), the Payroll agent displays a
    Review Request Details
     step where you can
    Approve
     or
    Reject
     the request to export the large data set to a file. When you
    Approve
    the request, a
    Download
     link appears. Click the link to generate a CSV file, which you can then convert to a workbook or download directly. Note that the file limit is currently 10,000 rows .
You can’t use Payroll Agent in proxy sessions.
Some functionalities for the agent's skills are country-specific. Example: You can only use the Identify Missing Data and Configuration skill to find and update expiring FLSA worker period calendars for Payroll for the U.S.
You may receive responses from the agent for questions unrelated to Payroll Agent’s skills.