Concept: Employee Sync Information
Background
Each employee in Peakon have a dedicated employee record page that displays their basic information and demographic data. Use this data to target questions or surveys and to compare results by different demographic attributes.
Use the Sync Information tab on employee records to review the event logs and troubleshoot issues when updating employees using an integration (Example: Workday or BambooHR).
The Sync Information tab returns data only when the employee has a valid External ID (Example: Workday ID) in their Peakon employee record.
You must restrict the HRIS accounts you use to sync data from your external HRIS system into Peakon so you can access only the data being synced. Otherwise, an Admin troubleshooting a sync issue may be exposed to data they're not required to view.
Sync Information
Setting | Description |
|---|---|
External ID | Displays the external ID of this employee. It cannot be modified. The external ID is the ID of the employee used on the integration system. |
Customize Workday Request | Customize Workday request parameters in the Sync Information tab. Inspect raw JSON responses and resolve data discrepancies without external API tools. Use Expand options to modify:
|
Refresh Information | Updates the employee data by refreshing and showing the latest details from the system. |
Sync Employee | Sync an individual employee record without running a full sync. |
Information | Shows the data about this employee coming from your integration system. Review the mappedEmployees object: attributes , employees , and phones sections. Ignore the rawEmployee object. |
Logs | Displays all events from the event logs for that specific employee. You can use the error logs to troubleshoot issues. Visit Troubleshooting: Workday Integration Sync Errors for more information on how to troubleshoot integration issues. |