FAQ: Diversity & Inclusion Question Set

Please note that when customers make changes to the D&I questions in one language, those changes are not automatically reflected in those questions for other languages. For example, if customers only change the wording of questions for the UK English language, users with other preferred languages (e.g. US English) will not see these changes and will still see the question’s original wording in their dashboard and/or surveys. Customers would need to edit the question in each of those languages to ensure consistency in the question’s wording across all languages.

To avoid having to change the question’s wording for each language, customers are recommended to use the original wording of D&I questions, but implement question targeting to omit certain populations from those questions, and create custom questions with their preferred wording for these omitted populations.

Match the language of the business
. Modifying a term in a question to make it more specific to your organizational language or context will likely not affect the comparison to benchmark. These might be common referrants. Example:
My manager
encourages me to express my opinions
/
My supervisor
encourages me to express my opinions
.
I see a path for me to advance my career in our
organization
.
/
I see a path for me to advance my career in our
company
.
My colleagues
are willing to help each other with work if needed
. /
My coworkers
are willing to help each other with work if needed
. /
My team
is willing to help each other with work if needed
.
Using synonyms
. If the replacement of the word is likely to be interpreted similarly, the change will likely not affect the comparison to benchmark.
I have the
right
materials and tools to complete my work.
/
I have the
appropriate
materials and tools to complete my work
.
If I do
great
work, I know that it will be recognized
. /
If I do
excellent
work, I know that it will be recognized
.
Maintaining the subject
. Modifying a question that retains the way people respond; since this doesn’t change the underlying concept and intent of the question, therefore it will likely not affect the comparison to benchmark.
I’m inspired by the purpose and mission of
our organization
. /
[Company’s Name]
executive team has communicated a vision that inspires me
.
I feel a sense of belonging at
[Company Name]
. /
I feel like I belong at
this organization
.
Removing parentheses
. Completely removing parenthetical examples in a question to make it universal or cross-culturally appropriate will likely not affect the comparison to benchmark,
if you are confident that the term
(s), which are explained by the parenthetical examples, are widely understood and interpreted the same in your organizational context by everyone.
Based on how your organization defines “X term”, would every employee know how to interpret this if you removed the parentheses?
Note that for D&I questions, specifically, parenthetical examples were included particularly for languages where there is no direct translation of the term “diverse/diversity’ in this context.

These are examples of changes that do

NOT

help retain the validity of the benchmark comparison:

Altering the subject
. Modifying a question that changes the way people respond; it changes the underlying concept and intent of the question and does affect the comparison to benchmark.
I have enough freedom to decide how to do my work
. /
My manager empowers me to make decisions regarding my work
.
I get enough feedback to understand if I’m doing my job well
. /
My manager provides me with constructive feedback about my performance
.