Concept: Platform Consumption Console
The
Platform Consumption Console
dashboard enables Universal Main Subscription Agreement (UMSA) subscribers to monitor their usage of Workday offers and associated Flex Credit balances.Main Service Agreement (MSA) subscribers can also use the dashboard to review document storage data and monitor storage levels. See Workday Community: Simplified Platform Access: Faster, More Predictable Workday AI Adoption.
Flex Credits Access and Policy Requirements
UMSA subscribers can use the
Platform Consumption Console
dashboard to visualize their company's use of Flex Credits based on their usage of Workday offers included in the Workday Flex Credits Rate Card. Flex Credits are only available to UMSA customers. UMSA customers are provided Flex Credits subject to either the Complimentary Flex Credits Policy incorporated in the UMSA Product Terms or the Flex Credits and Platform Entitlement Policy incorporated into an Order Form.
If you are subject to the Complimentary Flex Credits Policy, you must sign the Workday Flex Credits and Platform Entitlement Policy to continue using Workday AI agents once you have exhausted your complimentary Flex Credits.
Credit Balance and Entitlement
The
Credit Balance
page displays your daily Flex Credit activity. The Credit Entitlement
page displays your Flex Credit package purchase history, organized by these statuses:Status | Definition |
|---|---|
Active | Credits available for consumption. |
Expired | Credits that have expired. |
Inactive | Purchased credits that are available for consumption at a future date. |
All Flex Credits are fungible and you can apply them universally across the Workday offers in the Rate Card to which you are entitled.
Rate Card
The
Rate Card
page is the definitive resource for the monetary value of your entitlements in terms of credit usage. Workday uses these variables to calculate usage:Column | Definition |
|---|---|
In Blocks of (Units) | The number of units included in a chargeable block. |
Credit Rate per Block | The rate charged for that block of units. |
Understanding and Tracking Usage
Workday updates your usage daily to reflect the previous day's usage. Usage is based on the specific capabilities defined in the
Rate Card
page and the policy version associated with your agreement. Workday uses multiple components to determine your usage:Component | Definition |
|---|---|
Agents | Usage of agent skills and activities. |
API Requests | Number of API requests. This data is only available to customers who have signed the Workday Flex Credits and Platform Entitlement Policy. |
Document Storage | Gigabytes (GB) of data stored. Usage of document storage does not result in Flex Credit consumption but is subject to service limits. See Reference: Document, File Size, and Printing Limits. |
Your policy provides a baseline usage allowance or embedded entitlement. After this embedded entitlement is used, Workday charges your usage against your available credit entitlements, prioritizing the credits that will expire first.
You can track your usage against this threshold in the Embedded Entitlement Overview visualization on the
Overview
page. For more detailed metrics, you can use the Consumption Usage
page to drill down and view a breakdown of consumption by service. If your organization has signed a version of the Workday Flex Credits and Platform Entitlement Policy that does not include platform components or entitlements, you won't see those entitlements or usage on the
Platform Consumption Console
dashboard.Credit Entitlement Notifications
Workday notifies you as you consume your active credit entitlement. When your credit entitlement usage reaches 80%, 90%, and 100%, users with access to the
Management Dashboard: Platform Consumption Console
domain receive notifications, and Workday displays a banner on the Platform Consumption Console
dashboard. To configure your notification delivery settings, see Concept: Notifications.Workday doesn’t deactivate offers on the
Platform Consumption Console
dashboard when you exceed your credit entitlement. To deactivate an agent, see Register and Configure Workday-Built Agents.Non-Production Tenants
Workday enables the
Platform Consumption Console
dashboard in your Production and non-Production tenants. For most offers, use in non-Production tenants doesn’t affect your Workday Flex Credit balance. While non-Production tenants track your consumption and display an informational Workday Flex Credit balance, for most offers Workday only applies usage from your Production tenant against your organization's Flex Credit balance.Workday sends daily aggregate data across all of your non-Production tenants to the
Platform Consumption Console
dashboard. Example: When you use the Platform Consumption Console
dashboard in your Sandbox tenant, the dashboard displays combined activity from all of your non-Production environments.