FAQ: Transitioning from Innovation Services Addendum (ISA) to the Universal Main Subscription Agreement (UMSA)

Why can I no longer access Innovation Services reports and security domains?: When you sign the Universal Main Subscription Agreement (UMSA), Workday replaces the reports, tasks, and security domains for managing Innovation Services with those for managing Workday AI (artificial intelligence) features on the UMSA. See Concept: Workday AI for Universal Main Subscription Agreement Customers

Example: Rather than using the
Innovation Services and Data Selection Opt-In
report (secured to the Manage: Innovation Services
domain) to manage Workday AI features, you'll use the
Data Contribution for Workday AI
report (secured to the Manage: Data for ML Features
and View: Data for ML Features
domains).

UMSA customers can disregard all information regarding Innovation Services.
Do I need to opt in to Workday AI features on the UMSA, as I did on the Innovation Services Addendum (ISA)?: Most AI and third-party integration features are automatically available under the UMSA.

To manage these features, see Manage Workday AI Data Contributions for Universal Main Subscription Agreement Customers.
How do I validate that features I enabled under the ISA remain enabled under the UMSA?: Access the
Data Contribution for Workday AI
report (secured to the Manage: Data for ML Features
and View: Data for ML Features
domains) to review Workday AI features enabled under the UMSA and ensure that default settings meet your organization's needs.

For instructions on managing feature enablement, see Manage Workday AI Data Contributions for Universal Main Subscription Agreement Customers.

For considerations on the impact of managing your features, see Reference: Workday AI Data Contributions.
How do I validate that third-party integrations enabled under the ISA are enabled under the UMSA?: To validate integrations that used Innovation Services, access the
All Integration Systems
report (secured to the Integration Reports
domain) to confirm their status.
Is data contribution for Intelligent Application features enabled by default under UMSA?: Workday enables data contribution for Intelligent Application features by default.
How can I opt out of data contribution for Workday AI features?: If you want to disable data contribution, you can use the
Data Contribution for Workday AI
report (secured to the Manage: Data for ML Features
and View: Data for ML Features
domains) to opt out of specific product lines or individual features.

If an Intelligent Application doesn't require data contributions, there's nothing to disable.

You can manage data contributions for Enhanced Features by Product Line or AI feature through the
Data Contribution for Workday AI
report. For any Enhanced Feature that is not included in the
Data Contribution for Workday AI
report, customers can opt out of data contribution for training and improvement by initiating a Workday support request.
How has security configuration changed for AI features under UMSA?: Workday updated the security domains. You must ensure you have enabled the relevant security groups and added them to the Manage: Data for ML Features
and View: Data for ML Features
domains.

These domains replace the previous Manage: Innovation Services
domain.
How can I see the specific data Workday uses for AI features?: Click
View Data Collected
on the
Data Contribution for Workday AI
report (secured to the Manage: Data for ML Features
and View: Data for ML Features
domains) to access these details.
How does Workday notify me about new or updated AI features?: If you have enabled notifications about upcoming changes to AI features, Workday sends a 30-day notification before delivering new or updated AI features to your preview and production tenants. See Steps: Set Up Notifications for AI Feature Data Contributions.
What happened to the Media Cloud Addendum? Does my existing content (like SCORM/AICC files) still work?: Yes, your existing packaged content will continue to operate. The legal and contractual terms have shifted from the old addendum to the relevant terms within the Platform and Product Extensions Product Terms under your UMSA.
What configurations do I need to review for Workday Learning?: If you use third-party content, you must verify your
Learner Name
configuration to ensure content launches correctly.

After transitioning to UMSA, access the
Edit Tenant Setup - HCM
task and select the
Send Learner Name to Third-Party Content Provider
check box.

See Steps: Set Up Packaged Content for Learning.
How do I submit support requests for subscription management (such as new licenses)?: In Workday Community, route subscription management requests, like new licenses, as a Customer Success Request.