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Administrator Guide
Last Updated: 2026-10-02
Steps: Set Up Talent Optimization in Career Hub

Steps: Set Up Talent Optimization in Career Hub

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
    value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
Talent Optimization adds networking, development, and career planning and exploration functionality to the
Career Hub
, helping your employees advance their careers and helping your organization promote and guide skills-based talent development.
These features are available for employees only. You can also enable Opportunity Marketplace in
Career Hub
to suggest open work opportunities for your workers. For details, see Steps: Set Up Opportunity Marketplace in Career Hub.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    On the
    Innovation Services Opt-In
    task, select the
    HCM ML Features and Third Party Connectors GA
    on the
    Available Services
    tab in the
    HCM
    category.
    On the
    Maintain Innovation Services Data Selection Opt-In
    task in the
    HCM ML Features and Third Party Connectors GA
    innovation service, select
    Career Hub
    from the
    View Data Categories for Feature
    prompt. Select the opt-in check boxes for the categories for which you want to contribute data for Machine Learning.
    As you complete the task, consider:
    Option
    Description
    Talent Profile Data
    Required for Talent Optimization in
    Career Hub
    . Enables contribution of talent profile setup data that helps define the talent information that you track for your workforce.
    The
    Opt In to Additional Data
    check box for this category isn’t required to enable product functionality. Workday uses the additional data for machine learning product development, including monitoring and testing for bias.
    Worker Profile Data
    Required for Talent Optimization in
    Career Hub
    . Enables Workday to extract explicit and inferred worker skills.
    Job Requisition Data
    (Optional) Select if you want to enable job recommendations.
    Learning Data
    (Optional) Select if you want to enable learning recommendations.
    Talent Opportunity Marketplace Data
    (Optional) Select to enable flex team suggestions and flex team match analysis.
    Skills Data
    (Optional) Select to contribute data about maintained skills in your tenant. To include maintained skills in machine learning matching, you also need to select
    Include Tenanted Skills in Matching
    on the
    Maintain Skills and Experience Setup
    task.
  2. Access the
    Edit Tenant Setup - Machine Learning
    task.
    Select the region in which Workday hosts data used for improvement and personalization of machine learning and analytics functionality.
    Security:
    Set Up: Tenant Setup - Machine Learning
    domain in the System functional area.
  3. Access the
    Maintain Skills and Experience Setup
    task.
    In the
    Skills
    section, select:
    • Enable Workday Skills Cloud
    • Populate Suggested Skills for Workers
    • (Optional)
      Include Tenanted Skills in Matching
      . To enable this setting, MSA customers must also select the
      Skills Data
      category for AI data contribution.
    Security:
    Set Up: Skills and Experience
    domain in the Worker Profile and Skills functional area.
  4. Access the
    Domain Security Policies for Functional Area
    report.
    Select
    Domain Security Policy
    Enable
    from the related actions menu of the domain security policies for the features you want to enable in the
    Career Hub
    . These domains are required:
    • Self-Service: Talent Optimization in Career Hub
      in the Career and Development Planning and Career Hub functional areas.
    • Self-Service: Current Staffing Information
      in the Staffing functional area.
    • Self-Service: Interests
      in the Career and Development Planning functional area.
    • Self-Service: Skills
      in the Worker Profile and Skills functional area.
    For details about all
    Career Hub
    security domains, see Reference: Career Hub Security.
    Security: These domains in the System functional area:
    • Security Activation
    • Security Configuration
  5. Set up domain security policies for the features you want to enable in the
    Career Hub
    .
  6. Select
    Business Process Policy
    Edit
    from the related actions menu of these business processes:
    • Manage Interests
      : Set up an initiation step and remove any approval steps. This setup is required to enable employees to select their job profile interests and skill interests when they access Talent Optimization in
      Career Hub
      for the first time.
    • (Optional)
      Manage Mentorship
      .
    Security: These domains in the System functional area:
    • Security Activation
    • Security Configuration
  7. If you want to enable company-defined career paths, create the paths for your organization.
  8. (Optional) Enable AI assistance for generating development items. See Steps: Enable AI-Generated Development Items.
  9. Access the
    Maintain Career Hub and Opportunity Marketplace
    task.
    As you complete the task, consider:
    Option
    Description
    Edit Quick Links
    Don’t use the settings on this tab. Instead, access the
    Maintain Hubs
    report to configure suggested links in the
    Career Hub
    .
    Edit Browse Filters
    Select
    Customized Configuration
    to configure filters for enabled opportunity types. You can add any of the filters supported for the opportunity type, and apply custom label overrides.
    The
    Label Override
    doesn't impact reporting. Modified labels display only on the
    Browse
    page for the applicable opportunity type. Custom labels aren't translatable.
    If you change from customized filters to the default configuration, Workday saves the previous custom configuration for later use.
    Edit Explore Preferences
    By default, employees view job profile names in the
    Career Hub
    and Opportunity Graph. Select
    Display Default Job Title Instead of Job Profile Name
    to surface the employee’s business title for their own role, and default job titles for other roles.
    All Explore sections are enabled by default. Select
    Customized Configuration
    to configure them.
    To remove access to a section, clear the
    Enabled
    check box for it.
    You can customize section headers to match your organization’s terminology. Enter a value in the
    Header Override
    field to replace the
    Default Header
    text.
    To configure
    Career Path Builder Source Preferences
    , see Configure Career Path Builder.
    Edit Plan Preferences
    The
    Goals Enabled
    setting enables employees to track their individual goals on the
    Plan
    page.
    From the
    Goal Categories Enabled
    prompt, you can also select which tenanted goal categories to enable for the
    Plan
    page. Employees can only add individual goals from these categories to the
    Career Hub
    .
    Security:
    Set Up: Career Hub
    in the Career and Development Planning, Career Hub and Talent Marketplace functional areas.
  10. (Optional) Access the
    System Admin Hub
    .
    In the
    Home Cards Workspace
    section, add these Career Hub cards to the Home page:
    • Get Started with Career Hub
    • Career Hub - Suggested Mentor
    Security:
    Set Up: People Experience Configuration
    domain in the People Experience functional area.
  11. (Optional) Configure the
    Career Hub
    worklet.
Workday surfaces these pages for employees with access to Talent Optimization in
Career Hub
:
  • Suggestions for You
    .
  • Plan
    .
  • Explore
    .
  • Browse Opportunities
    Mentors
    and
    Browse Opportunities
    Connections
    .
We remove the
My Development Items
and
Connections and Mentorships
reports from the default configuration of the
Career Hub
for these employees.
The first time an employee accesses 1 of these pages, we prompt them to set up their profile for the
Career Hub
, including skills, career goals, skill interests, job profile interests, and flex team availability if enabled.