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Administrator Guide
Last Updated: 2024-03-08
Steps: Set Up Recruiting Agencies and Agency Users

Steps: Set Up Recruiting Agencies and Agency Users

Review setup considerations for recruiting agencies.
You can configure Workday to:
  • Manage your relationship with third-party recruiting agencies.
  • Enable recruiting agency users to submit candidates to job postings.
  • Enable recruiting agencies to support confidential job postings and enable agency users to submit candidates to these job postings.
Use these Workday-delivered security groups to configure access for recruiting agency users:
  • All Recruiting Agency Users
  • Recruiting Agency User as Self
The
Set Up: Recruiting Agency
domain enables users with Modify permission to create recruiting agencies. You can also create or configure a Recruiting Agency Administrator role who can create and manage agency users.
  1. Edit Domain Security Policies.
    Configure security for these domains:
    • Confidential Job Requisitions
    • Manage: Recruiting Agency
    • Recruiting Agency Careers
    • Recruiting Agency Careers Self-Service
    • Self-Service: Recruiting Agency User
    • Set Up: Recruiting Agency
    • Worklet: Recruiting
  2. Edit Business Processes.
    Configure the
    Submit Recruiting Agency Candidate
    business process. Consider these steps:
    • Complete Questionnaire
      : The candidates' answers display on their profiles. To send the notification to the recruiting agent who referred a candidate, use the
      Initiator
      security group.
    • Review Recruiting Agency Candidate Duplicates
      : Workday sends the assigned security group a task in
      My Tasks
      when:
      • The candidate is a potential duplicate of another candidate submitted by the recruiting agency.
      • There's a potential ownership conflict for this candidate.
    • Candidate Review of Agency Submission
      : Sends the submission to the candidate so they can review and edit information that an agency has submitted on their behalf. Workday recommends you add this step after any internal review steps you've configured.
  3. Configure security for the
    Submit Recruiting Agency Candidate
    business process.
  4. Configure the segment-based security groups that have access to the
    Candidate Data: Recruiting Agency Questionnaires
    security segment.
  5. You can create custom notifications on the:
    • Post Job
      business process to notify recruiting agency users when you post a job to their agency career site.
    • Submit Recruiting Agency Candidate
      business process to notify candidates that they have a submission to review. You can configure separate notifications for candidates with existing home accounts, and candidates with no home account.
  6. Create Workday accounts for recruiting agency users.
    From an agency user's related actions menu, select
    Security Profile
    Create Workday Account
    .
    Security: Configure the
    Create Workday Account
    business process security policy in the System functional area.
  7. Add these reports to the
    Recruiting
    worklet:
    • Find Agency Jobs
    • View Recruiting Agency
    • View Recruiting Agency User
  8. Prevent recruiting agencies from submitting duplicate candidates.
  • Create recruiting agency types on the
    Maintain Recruiting Agency Types
    task.
  • Post jobs to the recruiting agency career site.