Setup Considerations: Learning

How do you want to organize your learning catalog?

Categorize courses, lessons, and programs into topics that your learners can browse.

Where do you train your learners?

You can create courses that are:

Instructor-led. These courses are held in person in a specific location.
Digital or online. Example: Create a digital course when you have learners in many time zones.
Blended. These courses have a combination of instructor-led, digital, webinar, and training segments.

How do you want to enroll learners?

Along with enrolling individual workers, managers can mass enroll learners by:

Role. Example: Enroll managers in a course on conducting employee reviews.
Team. Example: Enroll your Absence team in a learning course about configuring time off plans.

Learners can also enroll themselves in available courses or programs.

How do you want to publicize available learning opportunities?

You can use worklets to:

Inform workers of required courses or lessons. Example: Compliance with a company policy.
Recommend learning content that is relevant to your workers' skills development, career path, or interests.

What existing content do you want to import from external systems?

Cloud Connect for Learning and Public Learning Content enable you to import third-party media content. Workers can also access external content by search, or linked as a recommended course. You can load media into Workday using:

The Workday Learning interface to documents or graphics to an existing course or lesson.
Media importer or web services to bulk load external learning content.

Configure Workday to import Skillsoft content and:

Automatically add new content.
Activate or deactivate content.
Update existing course materials.

Who can access or create your training materials?

You can use segmented security to provide access to, and ability to edit, learning content for different types of workers. Examples:

All employees.
Contingent workers.
External learners.
Managers.
Pre-hires.

Who are your instructors?

You can have your course or lessons given by:

Internal instructors.
External instructors.
Subject matter experts who you can assign as instructors for specific lessons.

External instructors can’t: Enroll in content, unless they are also extended enterprise learners.

View worker profiles or details about a worker that aren’t relevant to the courses that they teach.

Do you charge for your courses?

Workday enables you to configure pricing and price display options for learning courses and course offerings. You can configure prices in different currencies and use condition rules to set prices for groups of learners and extended enterprise learners. You can also configure e-commerce capabilities to allow learners to purchase courses through a third-party payment processor. You can track and measure the value of interdepartmental training programs as well.

When do you schedule your learning opportunities? How do you assess your learners?

You can assign roles to plan schedules and assess learners:

Learning assessors manage schedules along with the grading and attendance roster from their dashboards. They can also enter grading and attendance results for learners enrolled in a course offering. You can also create external learning assessors from existing external learning users.
Instructors can enter results for learners who attend their lessons.
Primary instructors and learning administrators can override each result.

How often do you update your courses and lessons?

Whenever you update an existing lesson, or add content to a course, you can set a date for the update to become effective. Example: Create a lesson describing a new feature and create an effective date for the release date.

Learning Core

Security domains in this functional area enable users to configure and use core learning features. They can view the contents of your learning catalog and create or edit:

Assignments.
Campaigns.
Content.
Grades for learners.
E-Commerce.
Enrollments.
Instructors and assessors.
Integrations with third-party software.
Pricing.
Reports.
Waitlists.

Backpack Hub Service

Security domains in this functional area enable users to configure and use basic media content features in Learning, including:

Accessing media tracking data.
Configuring content synchronization.
Creating, editing, and viewing.
Expiring out-of-date packaged content.

System

Security domains in this functional area enable users to configure and use Workday features with learning, such as:

Downloading iCal files for Microsoft Outlook calendars.
Drive.
Segmented security.
Surveys.
Questionnaires.

Worker Profile and Skills

Users with access to the

Set Up: Skills and Experience

domain can access details such as:

Certifications.
Education.
Skills tagging for relevant content.
Training.
Work experience.

Cancel Course Offering

Enroll in Content

Waitlist in Course

Manage Course

You can add approval steps when workers:

Create learning content.
Edit learning content.
Manage learning content versions.

Manage Course Offering

Mass Enroll

You can configure this business process to enable managers to enroll their teams in a course. Users with access to the

Find Workers to Enroll

report can enroll specific workers.

Manage External Learning Assessor

You can use this business process to create new external learning assessors from existing external learning user accounts.

Manage Internal Learning Assessor

You can use this business process to create new internal learning assessors from an existing worker or contingent worker.

Courses and Lessons Created (Last 12 Months)

Use this report to monitor the rate at which users create learning content. Example: Use this information to plan for which department requires more courses.

Learning Admin

Use this dashboard to provide an administrative view of learning content with access to:

Tasks and reports that enable you to maintain the learning catalog.
Learning content reports and employee self-service tasks for learners.
Reports that provide insight into the value and effectiveness of training.

Learning by Length of Service

Use this report to analyze learning engagement across the organization by worker length of service. Example: Identify whether there are sections of the worker population who aren't engaging with learning.

Learning Content by Rating

Use this report to identify:

How learning courses and stand-alone lessons are performing.
The highest performing content.

Learner Engagement

Use this report to evaluate learner engagement in terms of enrollments and completions, so you can examine why some learners engage more than others.

Learning Trainer

Use this dashboard to enable trainers to:

View your schedule and the course offerings that they're teaching.
Manage your training activities.
Find workers to enroll in content.
Manage waitlists.
Manage grading and attendance.

My Express Interest on Courses

Use this report to identify expressions of interest. Example: Use this information to build a learning campaign when workers in your team express interest in the same courses.

My Library

Use this dashboard to enable learners to create, access, and manage their learning paths.

My Team's Learning

Use this report to display a summary of learning progress for all direct reports and pre-hires, including:

Attendance status.
Completion status.
Enrolled content.

Manage External Learning Instructors

Use these web services to create internal instructors from workers inside your tenant or external instructors.

Use these web services to convert learning content, or how you offer available courses to potential learners.

Use these web services to create or update external or internal learning assessors.

Put Learning Imported Content

Use these web services to bulk load existing content or enrollments into Workday.

Put Learning Topic

Use to create learning topics.

Put Media Settings

Use to update the Restrict Access check box setting for a specific media item.

Absence

When an employee attempts to enroll in a scheduled course, Workday checks their approved absences. When there’s a conflict, Workday displays a warning message so the worker can adjust their absence or enrollment.

Opportunity Graph

Workday Learning helps learners identify courses ranked most highly by those workers in positions on their Opportunity Graph.

Talent

You can:

Use the survey functionality from Talent as a lesson type within a course. Surveys enable you to get feedback on the course, that you can use to improve your learning content.
Use Talent Marketplace and Career Hub to suggest learning content to help close skills gaps.
Use Manager Insights Hub to suggest learning content that managers can share with their direct reports.
View the learning content that you completed to achieve a competency, and suggestions for other content.