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Administrator Guide
Last Updated: 2026-06-26
Steps: Set Up Cloud Connect for Learning Using Legacy Tasks

Steps: Set Up Cloud Connect for Learning Using Legacy Tasks

See Concept: Cloud Connect for Learning Integration Methods to learn about the various integration methods and their benefits.
You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
  • Set up Workday Learning. See: Steps: Set Up Learning.
  • Purchase the Cloud Connect for Learning SKU (CCLRN). Cloud Connect for Learning is an optional add-on to Workday Learning.
  • To enable this feature, you might need to take additional steps to set up Media Cloud based on your organization's subscription service agreement. For more information, see Getting Started with Workday Media Cloud.
  • Ensure that you have an active account with the external provider.
  • Enable these security domains and grant
    View
     and
    Modify
     permissions for reports and tasks and
    Get
     and
    Put
     permissions for integrations:
    • The
      Set Up: External Content
       domain in the Cloud Connect for Learning functional area.
    • The
      Cloud Connect for Learning Service
       domain in the Cloud Connect for Learning functional area.
    • The
      Set Up: Learning External Content Integrations
       domain in the Learning Core functional area.
When you set up Cloud Connect for Learning, you can import content from the third-party providers into your tenant, enabling you to deliver rich and engaging playback experiences.
To enable content provided by these third-party content providers in your tenant, you must maintain a separate subscription with them directly. The content catalog provides you with the ability to search for external content and related materials from these providers. Catalog listings include titles, descriptions, and other metadata to help you select which content to make available for customer consumption in Workday.
For users that don't set up Cloud Connect for Learning, including customers, administrators, and other implementers who configure the Workday tenant for their organizations:
  • No third-party content will be imported into Workday Learning.
  • Administrators can't access configuration tasks.
  • Learners can’t view or access third-party content in learning catalogs.
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For a use case related to this topic, see Use Case: Set Up Cloud Connect for Learning Using Legacy Tasks in the Use Case Library.
  1. Enable the Cloud Connect for Learning functional area.
    See: Steps: Enable Functional Areas and Security Policies.
  2. On the
    Innovation Services Opt-In
     task, select the
    Cloud Connect for Learning
     service in the
    Learning
     category and click
    OK
    .
    You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
  4. Access the
    Configure External Content Provider
     task.
    • Ensure that the integration system security group from this task includes the user configuring your integration system and your integration system user and that it has
      View
       and
      Modify
       access to Report/task permissions and
      Get
       and
      Put
       access to integration permissions on these domains:
      • The
        Set Up: External Content
         domain in the Cloud Connect for Learning functional area.
      • The
        Set Up: Learning External Content Integrations
         domain in the Learning Core functional area.
    • If your content provider supports channels, activate the channels you want to make available in your tenant for a content provider. See Reference: External Content Provider Configurations.
  5. Enable Workday Learning to include the third-party content you configured.
  6. Set up external tracking.
You can now import content from these third-party providers into your tenant and add them to your learning catalog.