Configure External Content
Workday plans to retire Content Cloud YouTube integration in a future release.
This information is to help you configure external content if you are using legacy tasks to integrate with Workday Learning. See Concept: Cloud Connect for Learning Integration Methods to learn about the various integration methods and their benefits.
- Ensure that you have an active account with the external provider.
- Set up Cloud Connect for Learning for Coursera, Go1, Harvard ManageMentor®, LinkedIn Learning™, OpenSesame, Pluralsight, Skillsoft Percipio, or Udemy Business using theConfigure External Content Providertask. See Steps: Set Up Cloud Connect for Learning.
- Enable these security domains and grantViewandModifypermissions for reports and tasks andGetandPutpermissions for integrations:
- TheSet Up: External Contentdomain in the Cloud Connect for Learning functional area.
- TheSet Up: Learning External Content Integrationsdomain in the Learning Core functional area.
You can enable learners to access third-party content from these providers in search, discovery, and recommendations alongside internal content on the Learning dashboard:
- Coursera
- Go1
- Harvard ManageMentor®
- LinkedIn Learning™
- OpenSesame
- Pluralsight
- Skillsoft Percipio
- Udemy Business
- Doesn't control and isn't liable for information presented in external content. The views and statements made in external content represent the views of the author or content creator, and not the views of Workday. If you find any of this content offensive or inappropriate, contact the content creator or content service provider, or stop viewing the content.
- Doesn't record your activity if you view linked external content in a separate web browser or tab.
- Only supports Skillsoft Percipio courses on mobile devices that Skillsoft Percipio has designed for mobile.
- Access theConfigure External Contenttask.
- As you complete this task, consider:
Option Description Content ProviderSelectExternal Course: for Coursera, Go1, Harvard ManageMentor®, LinkedIn Learning™, OpenSesame, Pluralsight, Skillsoft Percipio, or Udemy Business content.Default Learning TopicSelect a default learning topic from your tenant to map to third-party content.Import Exact and Synonymous SkillsWhen you have Skills Cloud enabled and you select Skillsoft Percipio or Udemy as theContent Provider, select this option to import up to 25 exact and synonymous skills per piece of content.Opt-Out of Synonymous SkillsSelect this option when you want to exclude synonymous skills from your import.Workday recommends including synonymous skills for the best matching of vendor skills to Workday Skills Cloud or maintained skills.Requires EnrollmentSelect this check box if content from this content provider requires enrollment.Exclude from RecommendationsWorkday populates these content container worklets on the Learning dashboard with recommendations for relevant learning content:- Based on Your Interests
- Based on Your Skills to Develop
- Most Popular
- Popular in Your Role
- Recently Added
- Recommended for You
- You Might Also Be Interested In
Workday also includes learning recommendations on these reports:- Opportunity Graph(in the Popular for This Role section)
- View Competency
Select this check box to exclude the content from this content provider from the results.Exclude from Search and BrowseSelect this check box to exclude content from this content provider from appearing in theBrowse Learning Contentreport and global search results.If you've customized theBrowse Learning Contentreport for your company, Workday recommends that you manually update theExclude from Search and Browse filteron pre-existing reports. - In theTopic Mappinggrid, add rules to enable Workday to map tagged third-party content to learning topics in your tenant. As you complete the grid, consider:
Option Description OrderWorkday resolves the mapping rules in the order that you specify. If it can't resolve any of the rules, it maps the content to theDefault Learning Topic.TopicsSelect 1 or more learning topics to associate with the content.TagsSelect 1 or more tags that are already associated with the third-party content.For Coursera, Go1, Harvard ManageMentor®, OpenSesame, Pluralsight, and Skillsoft Percipio content, Workday only displays tags after you run the integration for the first time.To map content to a topic that you configured using theConfigure External Contenttask, ensure that you've listed at least one tag in the mapping rule row. When you list multiple tags in the same row, Workday appliesAndlogic when evaluating the rule. Example: You create a rule that maps Learning Topic A to Tags 1 and 2 in the same row. A piece of content must have at least Tags 1 and 2 to map to Learning Topic A. Content 1 has Tags 1, 2, 3, so it maps to Learning Topic A.You can create anOrrelationship by creating multiple mapping rules for the same topic and specifying different tags in each row. Example: You create a rule mapping Learning Topic B to Tag 1 and a separate rule mapping Learning Topic B to Tag 2. Content 1 must have either Tag 1 or Tag 2 to map to Learning Topic B.Order matters when using theConfigure External Contenttask, as Workday resolves topic mapping in the order that you specify. Example: Content 1 has Tags 1,2,3,4, which are mapped in order:Example 1:- Learning Topic A to Tag 4.
- Learning Topic B to Tags 1,2,3.
- Content 1 maps to Learning Topic A.
Example 2:- Learning Topic B to Tags 1,2,3.
- Learning Topic A to Tag 4.
- Content 1 maps to Learning Topic B.
When you associate learning topics with external content, Workday applies the topics to the content immediately. Any topic-based segmented security that restricts access to the content also applies with immediate effect. Updates to theTopicfacet in Learning search results can take up to 6 hours. Ensure that you allow the appropriate amount of time to pass before verifying that Workday maps the external content to the topics in your tenant.
When you select a lesson or course, Workday displays the content in these reports:
- View External Lesson:Enables learners to consent to third-party terms and play videos. Learning administrators can activate and inactivate the lesson.
- View External Digital Course:Enables learners to view external digital course content. You can enable near real-time tracking for Coursera, LinkedIn Learning, Skillsoft Percipio, and Udemy Business. Tracking is recorded whether learners consume the content in Workday Learning or the external content provider's website. Workday removes theMark Completebutton once you've configured completion tracking for the content.
You can view imported third-party skills and their corresponding mappings on the
View External Skill
report.