Setup Considerations: Talent Marketplace

What It Is

Talent Marketplace consists of the Opportunity Marketplace and Flex Teams applications, which connect your workforce with opportunities based on your workers' skills, experience, and interests. With Talent Marketplace, users can:

Explore career growth opportunities by accessing jobs, flex teams, and projects, and associated learning content suggestions.

Create and manage flex teams, forming internal teams with varying commitments and durations.

We support Talent Marketplace in:

Chinese (Simplified)

Chinese (Traditional)

Danish

Dutch

English

Finnish

French (Canada)

French (France/Continental)

German

Italian

Japanese

Korean

Norwegian

Portuguese (Brazil)

Spanish

Swedish

Business Benefits

Talent Marketplace uses machine learning and the Skills Cloud to help you:

Create and manage internal opportunities based on skills.

Find the right candidates for opportunities based on their identified skills.

Optimize talent resources by identifying and matching workers with opportunities where they might have the most impact.

Increase employee engagement by providing visibility into specific skills needed for opportunities.

Use Cases

Organizations can provide employees opportunities where they can use their skills and develop their interests.

Employees can use the Opportunity Marketplace to strengthen their talent profile, make connections, and grow their careers within an organization.

Contingent workers can use Opportunity Marketplace to browse and apply to suggested jobs and Flex Teams based on their skills.

Questions to Consider

Questions	Considerations
Do you have a global workforce?	The machine learning that Talent Marketplace uses for recommendations currently supports these languages: Chinese (Simplified) Dutch English French (Canada) French (France) German Italian Japanese Korean Portuguese (Brazil) Spanish (Neutral) You can create intersection security groups to limit access to locations or organizations that support these languages.
Will you include jobs in Opportunity Marketplace?	To ensure that employees and contingent workers get the best possible matches with job opportunities, confirm that your jobs have accurate: Job titles Job profile descriptions Job profile summary Skill qualifications
Will you include projects in Opportunity Marketplace?	For Workday Projects customers, Opportunity Marketplace includes a Projects to Work On section that helps employees find project assignments that match well with their skills. Project managers can enable their projects for display in Opportunity Marketplace. To surface projects to workers with the appropriate skills, they also need to add skills as project role requirements. To save time setting up projects for skills-based matching, consider adding skills as project role requirements for your project roles or resource plan templates. See: Create Projects.
How do you want to use skills with Talent Marketplace?	Talent Marketplace uses the Skills Cloud to determine what skills an employee might have from their current role, education, and job history. When suggesting flex teams to workers and workers to flex teams, Workday compares the skills on the flex team to the skills on the worker's profile. Machine learning identifies when workers' skills match the skills listed on the flex team, including if workers' skills are similar enough so as to provide coverage of skills listed on the flex team. Job suggestions are based on a comparison of the skills that the worker has explicitly added to their profile with the skills that Workday infers from the job requisition. When suggesting project opportunities to workers, Workday compares the skills on the worker’s profile to the skills on the project role requirements. Flex team hosts can provide skill endorsements for members of a completed flex team. When a flex team host endorses a skill, Workday adds the skill to the member's worker profile.
Do you want to implement Flex Teams without Opportunity Marketplace?	When you implement Flex Teams without Opportunity Marketplace, workers can still access flex team opportunities using the Browse Flex Teams report. Implementing Opportunity Marketplace with Flex Teams helps connect workers to flex teams through skills-based suggestions.
Do you want contingent workers to participate in Flex Teams?	You can enable contingent workers to join or host Flex Teams. Contingent workers can access the Flex Teams Your Company Needs Help With section in Opportunity Marketplace to view suggested Flex Teams based on their skills, but they cannot access Flex Teams to Help You Develop . Workday provides the ability to enable contingent workers to use Flex Teams as a configuration option for use at your discretion. You must always verify any configurations in your tenant and should consult with your own legal counsel to determine if the configurations meet your business and compliance needs. See: Steps: Set Up Security for Talent Marketplace.
How do you want Flex Team hosts to give feedback to their team members?	When completing a Flex Team, hosts can provide skill endorsements and anytime feedback to their workers. See Steps: Set Up Feedback and Steps: Set Up Skill Endorsements and Ratings. You can also enable Flex Team hosts as additional managers in performance reviews for their team members. See Steps: Set Up Additional Manager Evaluations.

Recommendations

When you implement Talent Marketplace for the first time, we recommend that you start with a small part of your organization. Use the feedback and experience from this group to develop your Talent Marketplace before introducing it to the broader organization.

When you only enable flex team opportunities for the Opportunity Marketplace, configure a selection of available flex teams before giving workers access to the feature.

When you enable jobs for contingent workers, create an internal career site for non-workers so they can search for and apply to jobs.

For customers who use Opportunity Marketplace and are Recruiting customers:

Consider adding

Jobs Hub

tasks to the Opportunity Marketplace

Quick Links

section.

The

Browse Jobs

report is available in global search. However, consider having users discover jobs directly in Opportunity Marketplace.

Jobs Hub

is searchable. Consider removing the

Careers

worklet and not adding

Jobs Hub

to the Workday home page menu.

To ensure that opportunity matching works in your implementation tenant, access the

Maintain Weekly Machine Learning Activation for Implementation Tenant

task and select the

HCM ML Features and Third Party Connectors GA

service check box. This task enables Workday to refresh matches every Monday. To refresh matches manually once every 24 hours, access the

Run On-Demand Machine Learning Activation for Implementation Tenant

task. These tasks are specific to your implementation tenant only, and are not supported in Production or Sandbox tenants.

If you've opted into

HCM Machine Learning Early Access (EA) Features

using the

Innovation Services Opt-In

task, you must select both this service check box, and the GA option, when running the

Maintain Weekly Machine Learning Activation for Implementation

task.

Similarly, to refresh matches manually, you must select both GA and EA check boxes when running the

Run On-Demand Machine Learning Activation for Implementation Tenant

task.

If both GA and EA aren't selected when running either task, neither service will complete successfully, and models for both selections won't be created.

Requirements

You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.

Limitations

Workday only uses Skills Cloud skills when matching workers to opportunities.

Career interests and suggested projects aren't supported for contingent workers.

You can't configure help text for the Add Flex Team Member
business process.

Match analyses and candidate recommendations only update every 24 hours, Monday through Friday, so when:

You expand access to flex teams to new workers, Workday can't immediately suggest them as flex team candidates.

Workers update their skills, their career development opportunities update immediately, but flex team hosts won't immediately see updated match analyses and candidate recommendations.

You create or update a job, flex team, or project, workers' career development opportunities don't update immediately.

A worker is terminated, Workday won't immediately remove that worker from candidate recommendations.

For Career Hub customers, the

Save to Plan

option isn’t available for suggested projects.

Tenant Setup

On the

Edit Tenant Setup - HCM

task, in the

Talent

section, you can:

Enable flex teams, jobs, and projects as opportunities within the Opportunity Marketplace.

Enable suggested learning courses for workers viewing their flex team match analysis.

Restrict suggested jobs to a worker's primary location. Selecting this option restricts suggested jobs to the worker's country, designated by the primary location for the worker. For example, if a worker's primary location is San Francisco, the worker will only see suggested jobs with a location in the United States.

Enable flex teams express interest notes to allow workers to create a customized message when expressing interest in a flex team.

On the

Edit Tenant Setup - Notifications

task, in the

Notification Delivery Settings

section,

HCM

category, you can:

Configure notification settings for Flex Teams and Marketplace Opportunity Promotion.

Security

Configure these security domains in the Talent Marketplace functional area.

Domains	Considerations
Flex Team Worker Data	Enables users to view a flex team candidate's availability, skills, and skill interests.
Flex Teams	Enables workers to: Access flex teams. Express or remove interest in flex teams. Display as a candidate when they're a match for a flex team. Receive notifications for flex team promotions. Access the Flex Team Hosts prompt category when adding additional managers to a performance review.
Manage: Flex Teams Host Access	Enables users to access the Manage Flex Teams landing page, where they can: Create flex teams. View all flex teams that they manage.
Manage: Flex Teams	Enables users to view and edit their flex teams and flex team members. You can create and assign a: Constrained role-based security group for flex team hosts to manage only the flex teams that they create. User-based security group for flex team administrators to manage all flex teams across your tenant.
Manage: Flex Team Types	Secures flex team types. By default, users with the ability to create flex teams can create all flex team types. You can create a segment-based security group using the Flex Team Type security segment to restrict access to certain flex team types. When you configure segmented security, update the Manage: Flex Team Types domain security policy by adding the segment-based security group and removing the All Users security group.
Opportunity Marketplace	Enables employees and contingent workers to access Opportunity Marketplace.
Reports: Flex Teams	Enables users to access reports about the usage of flex teams and their impact in your organization. Some reports secured to this domain require additional domain access to view, because they contain data that is secured to a different domain.
Self-Service: Flex Teams	Enables workers to view their own flex team history, including flex teams they've expressed interest or participated in.
Set Up: Flex Teams	Enables administrators to configure flex team availabilities utilizing the Maintain Flex Teams Availabilities task. Enables users to create categories and types for flex teams. To enable flex team administrators to view flex teams created by other flex team hosts, they must have Modify permission on the Set Up: Flex Teams domain.
Set Up: Career Hub and Opportunity Marketplace	Enables administrators to configure browse filters and job level preferences when running the Maintain Career Hub and Opportunity Marketplace task.
Worker Data: Flex Teams	Enables users to view a another worker's flex team history, including flex teams the worker expressed interest or participated in.

To ensure that Talent Marketplace works properly across your tenant, configure these domains.

Domains	Considerations
Candidate Data: Job Applications in the Recruiting functional area.	Enables users to access candidate job applications. Grant View permission to administrators who need to use the Internal Job Application Rate by Flex Team Membership report.
Worker Data: Historical Staffing Information in the Staffing functional area.	Enables users to access workers’ historical information. Grant View permission to administrators who need to use the Internal Movement Rate by Flex Team Membership report.
Internal Careers in the Recruiting functional area.	When you enable job opportunities, ensure that employees have View permission so that they can view internal job postings in Opportunity Marketplace.
Learning Access in the Learning Core functional area.	Ensure that employees have View permission when you enable Workday to suggest learning courses to workers when they view their flex team match analysis.
Person Data: Skills in the Worker Profile and Skills functional area	Grant Administrator, Manager, and Partner security groups Modify permission to access another worker's skills.
Self-Service: Interests in the Career and Development Planning functional area.	Ensure that employees have Modify permission to access and manage their skills interests.
Self-Service: Personal Data in the Personal Data functional area.	Ensure that workers have Modify permission to manage their own personal information.
Self-Service: Resource Management in the Projects functional area.	Enables employees to view projects and resource plans, including viewing and expressing interest in suggested projects in Opportunity Marketplace.
Self-Service: Skills in the Worker Profile and Skills functional area.	Ensure that workers have Modify permission so that they can add suggested skills to their profiles.
Worker Data: Anytime Feedback in the Performance Enablement functional area.	Grant Administrator, Manager, and Partner security groups View permission to see ad-hoc feedback for a worker.
Worker Data: Interests in the Career and Development Planning functional area.	Grant Administrator, Manager, and Partner security groups View permission to see workers' skill interests.
In the Performance Enablement functional area: Self-Service: Anytime Feedback Self-Service: Feedback	Ensure that workers have View permission on these domains so they can view feedback from a flex team.
In the Staffing functional area: Self-Service: Current Staffing Information Worker Data: Public Worker Reports	Ensure that workers have View permission on these domains so they can see public information on their worker profile and other workers' profiles.

Business Processes

Business Processes	Considerations
Add Flex Team Member	Configure to enable users to add workers to a flex team. We recommend adding an approval step for workers, including contingent workers if you want to enable them to join flex teams.
Manage Flex Team	Configure to enable users to create and edit simple and advanced flex teams. Ensure that users who can initiate this business process have access to either the Manage: Flex Teams or Manage: Flex Teams Host Access domains. Workday automatically assigns the flex team host role to the flex team creator. Workday recommends adding the same security groups to the Create Flex Team and Edit Flex Team business process initiating actions to ensure that flex team hosts can always edit their flex teams. To edit a flex team they've created, flex team hosts must be part of a security group secured to the Edit Flex Team initiating action that has the Workday assignable role of Flex Team Host . Administrators and flex team hosts can edit a flex team from the Manage All Flex Teams or flex team detail page. The flex team Team Type is not editable after the flex team is created. Note: Edit Flex Team automatically approves and doesn't use any of your configured approval steps or routing rules on the Manage Flex Team business process definition.
Give Feedback	Configure to enable flex team hosts to provide feedback for workers in a completed simple or advanced flex team. Flex team hosts can complete individual flex team roles from the flex team detail page. Administrators and flex team hosts can complete a flex team or flex team role that has at least one approved flex team member, or has the status of Fully Staffed.
Manage Interests	Configure for employees to edit their skill interests.
Project Express Interest	Configure to enable employees to express interest in projects.

Reporting

Reports	Considerations
Browse Flex Teams	Provides access to flex teams outside of Career Hub or Opportunity Marketplace. Workers can view and express interest in flex team opportunities.
Career Hub and Opportunity Marketplace Activity Metrics	Provides insights into an organization's Career Hub and Opportunity Marketplace user activity through a Workday delivered data source.
Manage Flex Teams	Flex team hosts can manage and create flex teams. Members of a user-based security group with access to this report can view all flex teams.
Flex Teams Participation Rate	Provides visibility into the rate at which workers participate in flex teams by organization.
Internal Job Application Rate by Flex Team Membership	Enables you to compare the internal job application rate for workers who participate in flex teams against workers who do not.
Internal Movement Rate by Flex Team Membership	Enables you to compare the rate of internal movement, such as transfers and promotions, of workers who participate in flex teams against workers who do not.
My Flex Team Events	Flex team hosts and administrators can view business process events and information, including Flex Team Name , Flex Team Status , Flex Team Approved Members , Flex Team Start Date , and Flex Team End Date .
Simple and Advanced Flex Teams	Flex team hosts and administrators can report on flex teams across their organizations. Includes a calculated field, Team Type for Flex Team . The team type attribute is on the Flex Team related business object.
Total Number of Flex Teams by Status	Provides insights about the lifecycle of flex teams in your organization by showing the total number of flex teams by status.
Total Number of Flex Teams Created	Provides visibility into the total number of simple and advanced flex teams created.
View Recommended Projects from Opportunity Marketplace	Project workers use this report to find and express interest in project roles based on skills match. They can access this report from the Projects to Work On section of Opportunity Marketplace when projects are enabled there.

Integrations

Web Services	Considerations
Manage Flex Team	Enables you to create or update flex teams using the Manage Flex Team business process.
Get Flex Teams	Enables you to retrieve simple and advanced flex teams.
Complete Flex Team	Enables you to complete simple flex teams and flex team roles. Advanced flex teams become complete when all of the roles are complete.
Add Flex Team Members Get Flex Team Members	Enables you to add workers to flex team roles and simple flex teams, and to retrieve approved flex team members.
Get Flex Team Availabilities Put Flex Team Availability	Enables you to add, update, delete, and retrieve the levels of availability that your workers can set for flex teams, and to set the default availability for new Career Hub or Opportunity Marketplace users.
Get Flex Team Categories Put Flex Team Category	Enables you to add, update, delete, and retrieve the categories that are available when creating flex teams.
Get Flex Team Types Put Flex Team Type	Enables you to add, update, delete, and retrieve the flex team types that are available when creating flex teams.
Get Flex Team Endorsements Put Flex Team Endorsements	Enables you to upload and retrieve data for endorsements of flex team members, including specifying which worker is giving the endorsement. Flex team members can receive endorsements after their flex team or role is complete. Endorsements include: Recommending the worker for other flex teams or not. Optional public feedback. Optional skill endorsements. These skills are added to the flex team endorsement but not to the worker's profile. Use the Manage Skills web service to add skills for a worker.

Connections and Touchpoints

Features	Considerations
Anytime Feedback	When flex team hosts mark simple or advanced flex teams as complete, they can give anytime feedback to each flex team member.
Interests	Opportunity Marketplace recommends flex teams that can help employees develop their skill interests.
Recruiting	You can enable Opportunity Marketplace to include internal job postings. Note that when browsing all opportunities, the Primary Location facet filter uses the primary location of the job posting. For the best matches, ensure that job profiles, positions, and job requisitions have appropriate titles, descriptions, and skill qualifications.
Learning	You can enable Workday to recommend learning courses to workers when they view their flex team match analysis. Workday recommends learning courses based on the skills required for the flex team that are missing from the worker's profile.
Projects	Workday Projects customers can enable suggested projects in Opportunity Marketplace. Employees can view and express interest in suggested projects from Opportunity Marketplace. Project managers can view interested employees and notify them when opportunities are filled.

Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.