Steps: Set Up Career Hub
You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
- Select your profile avatar on Workday Community.
- SelectProfile.
- On your profile page, select your organization's name, which is beneath your name and next to your job title.
- View yourSubscription Service Agreementvalue.
If the value is:
- UMSA, the feature is automatically available. You can skip theEnable Innovation Services Features and Machine Learning Data Contributions for MSA Customersstep. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
- MSA, you must enable this feature through Innovation Services using theEnable Innovation Services Features and Machine Learning Data Contributions for MSA Customersstep.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
- You must be a Career Hub customer and meet certain requirements to use this feature. Contact your Customer Success Manager for information on Career Hub.
- Set up Skills Cloud.
- Review the setup considerations for Career Hub.
Career Hub provides your employees with personalized mentoring, connections, skills, flex teams, projects, and job recommendations to advance their careers within your organization. You must be a Talent Marketplace customer to access flex teams and jobs within Career Hub, and a Projects and Talent Marketplace customer to access projects within Career Hub..
- Access theMaintain Functional Areastask.Select theEnabledcheck box for theCareer Hubfunctional area.Security:Security Configurationdomain in the System functional area.See Steps: Enable Functional Areas and Security Policies.
- You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.On theInnovation Services Opt-Intask, select theHCM ML Features and Third Party Connectors GAon theAvailable Servicestab in theHCMcategory.On theMaintain Innovation Services Data Selection Opt-Intask in theHCM ML Features and Third Party Connectors GAinnovation service, selectCareer Hubfrom theView Data Categories for Featureprompt. Select the opt-in check boxes for the categories for which you want to contribute data for Machine Learning.As you complete the task, consider:OptionDescriptionTalent Profile DataRequired for Career Hub. Enables contribution of talent profile setup data that helps define the talent information that you track for your workforce.Worker Profile DataRequired for Career Hub. Enables Workday to extract skills from the relevant sources on a worker:
- Job title.
- Job description.
- Work history.
- Explicit skills from the worker profile.
Job Requisition Data(Optional) Select if your company wants to enable job recommendations.Learning Data(Optional) Select if your company wants to enable learning recommendations.Talent Opportunity Marketplace Data(Optional) Select to enable flex team suggestions and flex team match analysis.Skills Data(Optional) Select to contribute tenant data that Workday requires for skills-based matching. - Access theEdit Tenant Setup - Machine Learningtask.Select the region in which Workday hosts data used for improvement and personalization of machine learning and analytics functionality.Security:Set Up: Tenant Setup - Machine Learningdomain in the System functional area.
- Access theMaintain Skills and Experience Setuptask.In theSkillssection, select:
- Enable Workday Skills Cloud
- Populate Suggested Skills for Workers
- Include Tenanted Skills in Matching
Security:Set Up: Skills and Experiencedomain in the Worker Profile and Skills functional area. - Access theDomain Security Policies for Functional Areareport.Select from the related actions menu of the domain security policy for these domains:
- Opportunity Marketplacein the Talent Marketplace functional area.
- Self-Service: Career Hubin the Career and Development Planning and Career Hub functional areas.
- Self-Service: Interestsin the Career and Development Planning functional area.
- Self-Service: Skillsin the Worker Profile and Skills functional area.
- (Optional)Self-Service: GenAI Development Itemsin the Career and Development Planning and Career Hub functional areas. This domain enables employees to use GenAI when creating development items.
- Security Activation
- Security Configuration
- Edit Domain Security Policies.Set up domain security policies for the features you want to enable in Career Hub.
- Access theBusiness Process Security Policies for Functional Areareport.Select from the related actions menu of these business processes:
- Manage Interests
- (Optional)Manage Mentorship
For workers to complete their Career Hub profile setup and have the ability to view and select skill interests and job profiles, set up an initiation step and remove any approval steps for theManage Interestsbusiness process.Security: These domains in the System functional area:- Security Activation
- Security Configuration
- Activate Pending Security Policy Changes.
- Access theEdit Tenant Setup – HCMtask.As you complete theTalentsection, consider:OptionDescriptionEnabled Opportunities within Opportunity MarketplaceTheFlex Teams,Jobs, andProjectsoptions enable opportunity types in Career Hub.Enable Learning within the Opportunity MarketplaceProvide learning suggestions as a part of match analysis within Career Hub.Enable Additional Details within Job Match AnalysisProvide users more information on how they match with a job posting.Enable Flex Teams Express Interest NotesSelect the option to enable workers to create a customized message when expressing interest in a flex team. If enabled, a custom note isn't required to express interest. Workers can write a custom note, or leave the message field blank.Disabling the option after a worker has expressed interest with a custom note removes the note from the worker's profile.Development Item Help TextEnter text to replace the default help text that appears during theCreate Development ItemandGenerate Development Itemtasks when Generative AI (GenAI) development items are enabled.GenAI Development Items Location ExclusionEmployees with a primary or additional position in these locations will not be able to access GenAI development items.GenAI Development Items Hierarchy ExclusionEmployees with a primary or additional position within these regions will not be able to access GenAI development items.Security:Set Up: Tenant Setup - HCMdomain in the System functional area.
- Access theMaintain Career Hub and Opportunity Marketplacetask.As you complete the task, consider:OptionDescriptionEdit Quick LinksSelectCustomized Configurationto configure Quick Links for Career Hub and Opportunity Marketplace.TheIs Career HuborIs Opportunity Marketplaceoptions are required for each customized row.SelectTask/ReportorExternal Linkto add an option that displays in theQuick Linkssection.Workday saves aCustomized Configurationfor later use if you select theDefault Configuration.Edit Browse FiltersSelectCustomized Configurationto configure filters for enabled opportunity types.TheLabel Overridedoesn't impact reporting. Modified labels display only on the Browse page for the applicable opportunity type. Custom labels aren't translatable.Filters available for theCustomized Configurationoption are only filters supported by the opportunity types.Workday saves aCustomized Configurationfor later use if you select theDefault Configuration.Edit ML PreferencesSelect theHierarchyto determine the seniority of job posting recommendations provided to workers through Career Hub Explore, in theJob Openings That Match Your Skillssection.TheHierarchydoesn't apply to job profile suggestions found in theFeatured Next MoveandExplore Other Movessections, or those in Career Path Builder.Workday suggests jobs consistent with the worker's current grade or level, or 1 grade or level higher, based on the selected hierarchy.Select theEnable ML Suggestion Dismissaloption to allow workers to dismiss machine learning flex team suggestions. If this option is enabled, workers see theRemove Suggestionoption on a flex team card on the Career HubSuggestions for Youpage.TheRemove Suggestionoption is available on both simple and advanced flex teams.When a worker selectsRemove Suggestion, they are presented with a confirmation card. SelectingDon't show me this message againprevents the confirmation card from surfacing when removing additional suggestions.Removed suggestions won't appear again on theSuggestions for Youpage. Workers can search for removed suggestions on theBrowse All Opportunitiespage.Edit Explore PreferencesAll Explore sections are enabled by default. SelectCustomized Configurationto configure the sections enabled for Career Hub Explore.To remove access to a section, uncheck theEnabledoption on the applicable row.Section headers are customizable and can be overwritten to provide an improved user experience for your organization's employees. Enter a value in theHeader Overridefield to replace theDefault Headertext.To configureCareer Path Builder Source Preferences, see Configure Career Path Builder.Edit Plan PreferencesTheGoals Enabledoption is enabled. When selected, this option enables employees to track individual goals in Career Hub Plan.TheGoal Categories Enabledfield appears when you select theGoals Enabledoption. Select the tenanted goal categories employees can use when adding goals to their Career Hub Plan.Security:Set Up: Career Hub and Opportunity Marketplacein the Career and Development Planning, Career Hub and Talent Marketplace functional areas.
- (Optional) AddJobs Hubtasks to theCareer Hub Quick Linkssection.Recruiting customers who want their workers to search for and apply to jobs in the context of Career Hub can:
- Access theMaintain Hubstask and configureJobs Hub. On theNavigation Item Overridetab, selectDo Not Showfor the Navigation Items.
- Access theMaintain Career Hub and Opportunity Marketplacetask. In theEdit Quick Linkstab, selectCustomized Configurationand add theManage Job AlertsandMy Referralsreports for Career Hub.
- (Optional) Add these Career Hub cards to the Home page:
- Get Started with Career Hub
- Career Hub - Suggested Mentor
Security:Set Up: People Experience Configurationdomain in the People Experience functional area. - (Optional) Configure theCareer Hubworklet.
Your workers can access Career Hub to set up their profiles.