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Peakon
Last Updated: 2026-04-17
Create a New Driver Question

Create a New Driver Question

Security:
Manage questions
.
Questions exist within categories to help measure employee sentiment using a 0-10 scale rating and optional comments.
Workday Peakon is transitioning to a Flexible Listening Question model which provides greater simplicity and flexibility to our question model through a number of enhancements.
For customers who had their Workday Peakon production instances created from the 31st March 2026 onwards, you will use the Concept: Flexible Listening Question Model and Score unless you opted out. In this question model, drivers are made up of questions, and each standard question has a unique title or you can provide a custom question with a title. There are no ‘main’ questions within a driver, all questions are equal. You can add up to 5 custom questions to a driver.
For customers who had their production instance created before the 31st March 2026, you will continue to use the existing question model with the driver, sub-driver and main question structure until we make it possible for you to upgrade to the flexible listening question model in the 26R2 and 27R1 release cycles. On any standard driver or sub-driver, you can add up to 5 custom questions, or up to 15 questions per driver on the Company Questions set.
Please read the below carefully to understand the impact of these changes.
Adding a new question during a live round immediately adds it to the survey if the question is active and part of an enabled question set. New driver questions contribute to the overall aggregated score of the driver, which benchmarks to an external industry.
Having multiple active questions on a single driver or subdriver will affect participation on this question. Example: A monthly survey with a quarterly subdriver frequency means that the survey must ask 1 question from each subdriver per quarter. If a subdriver has 2 questions, it will take 2 quarters for each employee to receive all questions from this subdriver.
  1. Go to
    Administration
    Question Library
    .
  2. Open the question set you need to add a new question to.
  3. Make sure that your context selection is correct. If you're in a segment context, the new question will use that segment as the overall target.
  4. Add the new question. For new customers on the flexible listening question model, you will first add the
    question title
     for your question.
    Refer to our best practice guide for advice on formulating questions.
  5. Select the driver that the question should be part of.
  6. (Optional) Include the %s placeholder wherever the question should use the company name or a branded segment name.
  7. (Optional) Add any relevant translations. Without a translation in an available survey language, the question will display in the original language in surveys where a translation is missing.
    For new customers on the flexible listening question model, you can also add translations for your question title. Without a translation in an available survey language, the question title will display in the original language in surveys where a translation is missing.
  8. (Optional) Set target segments to the groups of employees that should receive this question.
If you make changes to questions during a live round, the changes will reflect immediately for employees who didn't yet answer the survey.
The new question is available immediately after you set it as active. If you add active questions during a live round, employees that already opened the survey without completing it might still see the old version due to browser cache.