Concept: Benchmarking
Global industry benchmarks enable you to anchor your data to real-world expectations. Company level results have an external industry benchmark consisting of scores from all companies running the survey. All segments within each organization are using the company level scores as the internal benchmark.
You can select the source of your external benchmark. It's also possible to set the benchmark percentile within your selected external benchmark. Example:
Top 20%
in Technology
industry.External Benchmark | Description |
|---|---|
Automatic
| The external benchmark references the sector that you selected in . The benchmark consists of the average engagement score of all organizations in the specific industry.
If a benchmark for that sector doesn't yet exist, the fallback is the Peakon benchmark option. |
Peakon
| The benchmark consists of the average engagement score of all organizations using Workday Peakon Employee Voice. |
Industry
| The benchmark consists of the average engagement score of all organizations in the specific industry. If the selected industry doesn't have enough data points, the fallback is the Peakon benchmark option, until the industry has enough data points. We add new data points to benchmarks on a quarterly basis. |
Question Configuration and Benchmarks
Enabling or deactivating individual questions within a driver or question set does not impact the display or calculation of benchmarks for driver scores or global set scores. Workday Peakon Employee Voice maintains standard benchmarks at the driver level and global question set level, regardless of whether you turn specific questions on or off or include questions that do not have an established benchmark.
How Benchmarks Change Based on Context
The context selection works as a filter for survey data set. As you change your context views, the benchmark selection adapts. Different managers and administrators might view different benchmark sources when displaying the same segment, depending on the context selection.
Context Selection | Benchmark Selection |
|---|---|
Company level dashboard. | External benchmark. |
Segment dashboard.
Example: Marketing (Department) segment dashboard. | Internal benchmark: company score.
Example: the Growth driver score in Marketing (Department) uses the company level Growth driver score as benchmark. |
Viewing a subsegment within a segment dashboard.
Example: Viewing Female (Gender) segment within the Marketing (Department) segment dashboard. | Internal benchmark: context segment score.
Example: the Growth driver score for Female (Gender) in Marketing (Department) uses the Marketing (Department) Growth driver score as benchmark. |
An exception happens if you use segment-specific benchmarks, which enable you to benchmark specific segments to manually selected external or internal benchmarks. Segment-specific benchmarks override the standard benchmarking rules.
Benchmark Percentiles
All scores and percentiles use rounding. When determining which benchmark percentile an engagement score sits in, the dashboard compares the unrounded engagement score to the unrounded percentile ranges.
Benchmark Percentiles Example
Take an engagement score of
8.96123864
, which displays as 9.0 on the dashboard. In this example, the top 5% benchmark percentile is 8.97363652
, also displaying as 9.0 on the dashboard.The unrounded engagement score
8.96123864
is below the threshold for the top 5% percentile of 8.97363652
, even though both figures display as 9.0 on the dashboard. Instead, the score is in the top 10% percentile.Percentile | Score | Range |
|---|---|---|
Top 5% | 9.0 | ≥ 9.0 |
Top 10% | 8.8 | 8.8 - 8.9 |
Top 25% | 8.5 | 8.5 to 8.7 |
Middle | 8.1 | 7.7 - 8.4 |
Bottom 25% | 7.6 | 7.4 to 7.6 |
Bottom 10% | 7.3 | 7.1 to 7.3 |
Bottom 5% | 7.0 | ≤ 7.0 |