Enable Custom Log Send Diagnostic Data

Install

Salesforce Connector for CLM and CI

package. See Set Up Salesforce Connector for Contract Lifecycle Management and Contract Intelligence.

Set Up Two-Way Connection Between Salesforce and Contract Management and Document Intelligence. See Set Up Two-Way Connection Between Salesforce and Contract Management and Document Intelligence.

The Custom Log Send Diagnostic Data feature helps resolve your issues faster by automating error log reporting and management. It automatically sends the necessary diagnostic data from Salesforce directly to Workday, eliminating the time-consuming, manual process of collecting logs through the Salesforce AppExchange License Management Application (LMA). This automation streamlines troubleshooting, leading to quicker resolutions.

To protect your privacy, the feature only collects the minimal, non-sensitive data required for troubleshooting and doesn't gather any personally identifiable information (PII).

The feature also includes 2 settings that control an automated log cleanup task, which prevents logs from accumulating indefinitely. These settings work together to automatically delete old or excessive logs.

Workday recommends that you enable the Custom Log Send Diagnostic Data feature at all times for better error management.

Enable Evisort logging in Salesforce.

From

Setup

, go to

Custom Metadata Types

Click

Manage Records

for the entry labelled evisort

Log_Settings

Click

Edit

for the entry labelled

Default

. Create this entry if it is not there.

Select the

Enable Logging

check box.

Allow API connections to the Evisort web services.

From

Setup

, go to

Remote Site Settings

Click

Edit

for the entry labelled

AstroApiProd

Select the

Active

check box and ensure the

Remote Site URL

value is https://astro.evisort.com/

Enable sending log data to Evisort.

From

Setup

, go to

Custom Settings

Click

Manage

for the entry labelled

Evisort Workspace Settings

, then click

Edit

Select the

Custom Log Send Diagnostic Data

check box.

(Optional) Set the

Custom Log Retention Period (Days)

to reduce the volume of storage consumed by logs. If you don’t set it, Salesforce defaults the retention period to 30 days.

(Optional) Set the

Custom Log Max Entries (Count)

to any number between 100 and 2000. If you don’t set it, this setting has no effect.

Schedule automated log transmission in

Schedule Apex

From

Setup

, go to

Scheduled Jobs

Click

Schedule Apex

In the

Job Name

field, enter Send Logs To Evisort
.

In the

Apex Class

field, enter SendErrorLogsToExternalBatch
.

Schedule the job to run once a day by selecting the check boxes for each day of the week. Enter today's date for the start date and enter the furthest possible date in the future for the end date.

Click

Save