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Administrator Guide
Last Updated: 2026-03-13
FAQ: Payroll Agent

FAQ: Payroll Agent

Does the Payroll agent respect security?
Yes, the Payroll agent respects existing security for payroll.
Why can't I see the Agent Management Hub?
You must verify that the:
  • Agent System of Record functional area is set up and enabled.
  • Appropriate users are in the correct security domain to access the Agent Management Hub.
What kinds of questions can the Payroll agent answer?
See these topics for further information on which questions the Payroll agent can help you with, depending on the skill you want to use:
The Payroll agent seems to get hung up on something from earlier in the chat. What can I do?
You can try asking the question in a different way or starting a new thread.
Why is the Payroll agent not answering questions related compensation plans, cost centers, or specific payroll calculations like overtime?
The Payroll agent currently can only review and answer questions related to:
  • Payroll results
  • Result lines
  • Basic worker information
  • Pay group information