FAQ: Inactivating or Removing Admissions Counselors

What's the difference between inactivating and removing an admissions counselor?: Inactivating an admissions counselor temporarily suspends the person's access to recruiting and admitting tasks in Workday, but keeps the admissions counselor's history. Workday removes the admissions counselor from all recruitments and applications and updates prospect profiles. Example: Randy Flores is a guest admissions counselor who helps with local recruiting events a few months each year. You can inactivate Randy's admissions counselor role for part of the year and reactivate it when it's time for him to recruit again.
Removing an admissions counselor prevents the person from accessing recruiting and admitting tasks. You lose all previous information about the admissions counselor such as recruiting events, application pools, and assigned prospects.

Reassigning the admissions counselor role after you remove it won't restore the person's recruiting and admissions information.
How do I temporarily inactivate an admissions counselor's access to recruiting tasks in Workday?: Review the admissions counselor's profile for active:
Recruiting events.
Campaigns.
Student prospects.
Application pools.
Reassign any active events, campaigns, prospects, and application pools to other admissions counselors.
From the admissions counselor's related actions menu, select
Admissions Counselor
Inactivate
.
Select the
Confirm
check box.
How do I reactivate an admissions counselor whose access to recruiting or admitting tasks was temporarily inactivated?: Access the
Find Admissions Counselors
report.
Clear the
Active
check box to find the admissions counselor.
From the admissions counselor's related actions menu, select
Admissions Counselor
Activate.
How do I remove the admissions counselor designation from someone I accidentally gave it to?: Access the
Remove Admissions Counselor
task.
You can select from admissions counselors who have no active prospects, campaigns or recruiting events, and no application pools in an active application grouping.
I removed the admissions counselor designation from the wrong person. How do I reinstate it?: Use the
Create Admissions Counselor
task to set up the admissions counselor again. This won't restore the recruiting or admissions information that was lost when you removed the designation.