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Administrator Guide
Last Updated: 2023-06-23
FAQ: Payslips Management and Administration

FAQ: Payslips Management and Administration

What are the requirements for making payslips available to workers through self-service?
Workday Payroll for France recommends that you don’t make payslips available to workers through self-service. For all other countries:
  1. Clear the restrictions on the
    Edit Tenant Setup - Payroll
    task for viewing online payslips or printable PDF versions.
  2. The domain security policy for
    Self-Service: Payroll (My Payslips)
    must include
    Self-Service - Worker
    as a security group type and
    Employee As Self
    as a security group with
    View
    and
    Modify
    permissions.
  3. When creating a pay group, complete the
    Days from Payment Date to Display Payslip
    field for the worker's pay group and run category.
How can I export payslips?
Access the
Schedule BIRT Payslip Pre-Print
task to generate persistent PDFs of payslips in bulk. You can then use the
Get Payroll Pre-Printed Payslips
web service to export the payslips for archiving, printing, or other purposes.
How can I improve performance when I mass generate payslips?
By default, Workday calculates absence values each time anyone prints or views a payslip. When you generate a large number of payslips with absence data, you can improve performance by calculating and saving absence values in advance. You can either:
  • Select the
    Following Pay Complete
    check box on the
    Edit Tenant Setup - Payroll
    task. Workday then calculates and saves absence values when you complete payroll.
  • Access the
    Persist Absence Data for Payslips
    task to calculate and save absence values.
How can I improve performance when I save absence data for payslips?
You can improve the performance of the job that saves absence data for payslips by limiting it to workers who either receive a printed check or who typically print their payslips. Select the
Only for Workers With Check Payments or Payslip Printing Enabled
check box on either:
  • The
    Edit Tenant Setup - Payroll
    task.
  • The
    Persist Absence Data for Payslips
    task.
The automatic job to persist payslip balances stopped, or didn't run at all. Can I start it manually?
Yes. Access the
Persist Absence Data for Payslips
task when the automatic job fails to run.
Which delivered reports can I copy from the Pay dashboard?
You can only copy the
Compare My Pay Periods
standard report.
When are payslips visible to administrators?
For Payroll for Australia, Canada, Ireland, the UK, and the U.S., they're available immediately after calculating payroll. Payroll results don't need to be complete for payslips to be viewable.
For Payroll for France, you can view a draft version of a payslip immediately after calculating payroll. Calculations don't need to be complete.
To print the official French version of a payslip, payroll calculations must be complete and settled.
After printing an official French version at least once, you can view a nonofficial copy of the payslip in the worker payroll result.
How can I display hidden payslips? (AUS, CAN, IRL, UK, USA)
For a worker:
  1. Navigate to the payroll result that you want to display.
  2. From the related actions menu of the payroll result, select
    Pay Result
    Hide Payslip from Worker
    .
  3. Clear
    Hide Payslip from Worker
    check box.
For a group of workers:
  1. Access the
    Hide or Display Payslips for Group of Workers
    task.
  2. Select the
    Display Payslips
    option from the
    Action
    section.
  3. Use
    Processing
    section to specify applicable criteria.
Can we produce payslips in Canadian French? (CAN)
Yes. Workday uses the worker's preferred language for the pay advice in the top half of the payslip. A worker can set this using the
Change Preferences
task.
What is the difference between payslips and pay checks in Workday? (CAN, FRA, USA)
Payslips are:
  • Accessible on mobile devices.
  • Available for workers to view or print in Workday.
  • Configurable to be displayed or hidden from workers.
Pay checks:
  • Aren't available for workers to print.
  • Aren't available on mobile devices.
  • Can include pay advices.
What's the difference between an online payslip and a printable PDF payslip image? (CAN, IRL, UK, USA)
The information is identical; however, because of space limitations, the PDF version might have fewer lines of detail within each section than the online payslip. When there are too many line items for a section, the PDF version sums the items not listed with a
Details Not Displayed
line. See the line item limits reference for printed payslips.
How can I view old payslips for a worker who transferred from a Workday Payroll pay group to a Payroll Interface pay group? (CAN, UK, USA)
  1. Access the
    Pay Calculation Results for Group of Workers
    report for the worker's former pay group.
  2. Find the row with the worker's payroll result.
  3. From the related actions menu of the worker's payroll result, select
    Payroll Result
    View Payslip
    .
How can I view old payslips for a worker who transferred from a Workday Payroll pay group to a Payroll Interface pay group? (FRA)
  1. Access the
    Pay Calculation Results for Group of Workers
    report for the worker's former pay group.
  2. Find the row with the worker's payroll result.
  3. From the related actions menu of the worker's payroll result, select
    Payroll Result
    . The
    Summary
    tab displays the payslip information.
  4. Click
    Print Copy Payslip
    to view a copy of the payslip.
How do I create an annex for a payslip? (FRA)
  1. Access the
    Maintain Payroll Payslip Configuration
    task.
  2. Add a row and select:
    • Annex 1
      or
      Annex 2
      in the
      Payslip Group
      column.
    • The deductions or earnings to display on the annex in the
      Payslip Calculations
      column.
When you print a payslip, Workday generates a payslip annex.
Can nonpayroll admins terminate a worker and generate a payslip to pay them on the termination day? (USA)
Yes. You can decentralize processing when you configure the
On Demand Event
business process and add it to the
Termination
business process.