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Administrator Guide
Last Updated: 2026-04-17
Steps: Enable Smart Search Suggestions

Steps: Enable Smart Search Suggestions

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
Smart Search Suggestions uses machine learning to analyze search queries and display the most relevant tasks and reports in Workday. Using search autocomplete, Workday displays a search query's matching task or report prior to the user completing their search and accessing the search results.
Smart Search Suggestions can analyze and display tasks and reports for:
  • Keyword search queries. Example: Time Off
  • Long-form natural language search queries. Example: How do I take time off?
  1. On the
    Innovation Services Opt-In
     task, enable one of these services on the
    Available Services
     tab:
    • Enterprise Search
       in the
      Cross Application Services
       category.
    • Workday Assistant
       in the
      People Experience
       category.
  2. Click
    OK
    .
When entering a search query, the most relevant task or report displays before completing the search.