Steps: Set Up Predictive Scheduling
Configure these Workday products:
- Time Tracking
- Workday Scheduling
Predictive Scheduling enables you to calculate the penalty for changing a worker's schedule without advance notice as required by some local and state laws.
- Create and publish a schedule. You must have a published schedule to trigger the penalties that you configure in a predictive scheduling rule set.
- (Optional) Configure predictive scheduling reason types.Access theMaintain Predictive Scheduling Reason Typestask to define reason types, configure whether they incur a penalty, and view the total number of rule sets that currently use the reason type. The reason type displays in the Acknowledge notification that workers receive if their shift is changed as part of theChange Published Schedulebusiness process.
- Access theCreate Predictive Scheduling Rule Settask.
- Enter the rule set name.
- Select the effective date for the rule set. You can create multiple snapshots to help you plan for future changes in legislation or company policies.
- Configure theNotice Period Comparison Valueto specify if the time of the shift change should be compared to Start of Shift or Start of Week.
- (Optional) Associate the rule set with 1 or more reason types using thePredictive Scheduling Reason Typesprompt.
You can configure as many rules as you need. As you do, consider their order. Workday evaluates the rules in order and creates the penalty block for the first rule that is true, which prevents multiple penalties being created for the same change to the schedule. - Add a row for each rule that you need for the high-level scheduling organization.
- Use the range operator and units to specify the penalty range when the penalty should be triggered. The range can be hours or days.
- Configure standard or advanced penalty criteria. You can use a standard condition or an advanced condition for each rule, not both. As you complete the penalty criteria configuration, consider:OptionDescriptionStandard ConditionUse standard conditions to determine if a change type is true. Select from these change types:
- Shift Added
- Shift Deleted
- Shift Hours Increased
- Shift Hours Reduced
- Start Time Changed
When you select multiple change types, Workday uses OR logic and triggers a penalty whenever 1 change type is true.Advanced ConditionUse advanced conditions when you use multiple criteria to determine if a penalty is due.Set up a predictive scheduling penalty condition with the criteria that must be met to trigger a penalty.You can use predictive scheduling penalty conditions across multiple rule sets.Calculated ResultsSelected time calculation tags apply to the penalty time block.Use Quantity or Calculated Quantity to specify the quantity for the time block. You can use one or the other per rule.- Quantity is a fixed value.
- Calculated Quantity returns the value of the calculated fields. You can use fields on the Schedule Shift Business Object, such as Shift Duration, in the calculated quantity.
- Access theEdit Scheduling Settingstask to attach the predictive scheduling rule set to a high-level scheduling organization. You can add only 1 predictive scheduling rule set to each high-level scheduling organization.
- Create a predictive scheduling calculation using calculation group and priority as the calculation criteria. You need only 1 predictive scheduling calculation per tenant.
- Configure theChange Published Schedulebusiness process and theBulk Change Published Schedulebusiness process to enable predictive scheduling:
- Add theEvaluate Predictive Scheduling Penaltyservice step to ensure that validations trigger in scheduling.
- Add the Run Time Calculations forPredictive Scheduling Evaluation Dateservice step as the next step to ensure that predictive penalties are triggered in time tracking.
- (Optional) Configure theAcknowledge Change Published Scheduleaction to enable workers to accept or deny the changes to their schedule.
- Configure theCover Shiftbusiness process.Add these service steps so that Workday creates a predictive scheduling penalty when a worker picks up a shift from theOpen Shift Boardthat falls within the penalty window:
- Evaluate Predictive Scheduling Penalty for Cover Shift Event
- Run Time Calculations for Predictive Scheduling Evaluation Date for Cover Shift
Open Shift Boardand then takes it back, the original worker will not receive the penalty. If a new worker picks up the shift, then the new worker will receive the predictive scheduling penalty. - Access theManage Predictive Scheduling Penaltiestask.Managers can view and update the status of penalties. After the status update, run time calculations again for changes to take effect.
Managers can view a list of penalties on the
Manage Predictive Scheduling Penalties
task and see details such as the schedule, worker, when the penalty was created, rule set, rule, change types, time blocks, penalty status, and penalty comment.When a manager navigates to
Schedule Workers
> Edit Shift Details
to edit a shift, and a predictive scheduling penalty occurs:- They must enter a reason type for each worker in theSchedule Penaltypopup if at least 1 reason type is configured for the rule set attached to the HLSO. Based on the selected reason type, Workday displays a message that indicates whether it incurs a penalty.
- If no reason type is configured for the rule set attached to the HLSO, managers can manually override penalties.