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Administrator Guide
Last Updated: 2023-06-23
Steps: Set Up Shift Change Notifications

Steps: Set Up Shift Change Notifications

Security:
Set Up: Scheduling: Notifications
 domain in the Workday Scheduling functional area.
You can configure notifications that Workday sends to workers as soon as someone changes one of the worker's published shifts. You can also control which types of changes trigger notifications. Example: You want to notify workers when their shift start or end time changes, but not when their position changes.
When a worker receives a shift change notification, the notification includes:
  • A list of the details that changed.
  • The details for their original shift.
  • The details for their updated shift.
When a worker receives a new shift or has a shift removed, they'll only see the details for the current shift in the notification. Workers should always look at the latest notifications in My Tasks to see the current state of their schedule.
  1. Add the
    Notify Workers of Change to Published Schedule Event
     service step to the
    Change Published Schedule
     business process after the completion step.
  2. Access the
    Maintain Change Published Schedule Notifications
     task.
  3. Create a new snapshot with an effective date.
    The effective date is based on the updated shift date. Example: You move a shift from Monday to Friday. Your snapshot effective date is Wednesday. Workday uses the Wednesday snapshot details to create the notification for My Tasks.
  4. (Optional) Enter a custom
    Notification Message
    .
    Workday displays the message at the top of each notification.
  5. Select the check box in the
    Enabled
     column for any change that should trigger a notification.