FAQ: Time Tracking on Mobile
- Are meal, break, and end of shift attestations available on the Time Tracking worklet on the mobile app?
- When you configure attestations in the tenant and add them to workers' time entry templates, workers using Check In/Out on mobile can make time attestations.
- Can I assign work schedules from the mobile app?
- You can't initiate the action of assigning a work schedule from the mobile app. However, managers can take the same actions on theAssign Work Schedulebusiness process on mobile that they can take fromMy Taskson the desktop. Example: Managers can approve requests to assign work schedule calendars to workers.
- Can I disable Enter My Time on mobile?
- You can disableEnter My Timeon mobile devices even for workers who have check-in and check-out capabilities enabled on desktop. If you're not using geofences, disablingEnter My Timecan reduce check-outs from unapproved locations. To disableEnter My Timeon mobile, on theEdit Tenant Setup - Systemtask, selectDisable Check In/Out on Mobile.
- Can I disable Remind Me to Check Out for workers?
- When you enable standard mobile check-in in the tenant-level settings, check-out reminders are automatically available and can't be turned off for workers. Workers can individually turn off their reminder messages.
- Can I do all the same things I do on desktop on the mobile app?
- You can access all tasks and reports using a mobile web browser. To see which tasks are available in the mobile app, see Reference: Time Tracking and Scheduling Features in Workday Mobile.
- Can I make help text I've configured for theEnter Timebusiness process visible on mobile?
- No. Workday only displays the help text on desktop.
- Can workers request time off on mobile?
- Workers and managers can't make time off requests on the Time Tracking worklet on the mobile app. However, they can use the Absence Management worklet on the mobile app to request time off. When workers request time off, managers can use the Time Tracking worklet on the mobile app to take the same actions on theRequest Time Offbusiness process that they can fromMy Taskson the desktop. Example: Managers can approve time off requests.
- Can workers turn off check-out reminder notifications?
- The Check Out Reminder feature is automatically available with standard mobile check-in. There's no tenant-level setting to disable these reminders. However, workers can disable notifications themselves. To turn off these notifications:
- AccessSettingson the Time Tracking worklet on the mobile app.
- SelectPush Notifications.
- ToggleCheck In/Outto off.
- Do business processes work the same on desktop and mobile?
- You can take the same actions on business processes on desktop and mobile even if the initiating action for the business process isn't available on mobile.
- How can I ensure workers check in only from their scheduled shift location?
- When you use Workday Scheduling, you can ensure workers only check in and out on mobile from locations where they're scheduled to work. See Steps: Set Up Geofences for Mobile Time Entry.
- How can I prevent workers from checking in or out on mobile devices?
- SelectDisable Check In/Out on Mobileon theEdit Tenant Setup - Systemtask. This setting prevents workers in your tenant from using the check-in and check-out time entry option on the Workday mobile app. Workers can still check in or out when using web browsers on mobile devices. This setting doesn't disable other Time Tracking tasks on the Workday mobile app. Example:Enter My TimeandMy Schedule. If you've configured Check In or Check Out as a Quick Action on the Workday Home page, you must also add a condition rule. See Troubleshooting: Workers Can Check In on Mobile When Mobile Check In/Out Disabled.
- How can I prevent workers from checking in or out on mobile devices when they're not at the work site?
- Define 1 or more geofences in theLocation Settingssection of the time entry template. Workers can only check in and out on mobile when they are at the locations you define.
- How can I restrict mobile time entry for specific subsets of workers?
- Configure authentication policies to:
- Block IP addresses.
- Only allow access through specific networks.
- Restrict access toCheck InandCheck Outtasks.
- Is there a way to distinguish whether time blocks were entered on desktop or mobile?
- No. You can use worktags to require a location when entering time. You can then use the location to determine whether a worker is at their workstation.
- Once a worker has checked in, are break, meal, and check-out options all available?
- Workers can choose from the out types configured on their time entry templates. Workers whose time entry templates allow meals and breaks have aBreakbutton on their Home page card as well as aCheck Outbutton. When they selectBreak, Workday prompts them to selectBreakorMeal, depending on the time entry template configuration.
- What is the benefit of enabling standard mobile check-in?
- Workers can add more details when checking in and out, including time type, comments, and worktags. Standard mobile check-in supports new mobile features, including meal and break attestations and geofences.