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Administrator Guide
Last Updated: 2026-07-10
FAQ: Time Tracking on Mobile

FAQ: Time Tracking on Mobile

Are meal, break, and end of shift attestations available on the Time Tracking worklet on the mobile app?
When you configure attestations in the tenant and add them to workers' time entry templates, workers using Check In/Out on mobile can make time attestations.
Can I assign work schedules from the mobile app?
You can't initiate the action of assigning a work schedule from the mobile app. However, managers can take the same actions on the
Assign Work Schedule
business process on mobile that they can take from
My Tasks
on the desktop. Example: Managers can approve requests to assign work schedule calendars to workers.
Can I disable Enter My Time on mobile?
You can disable
Enter My Time
on mobile devices even for workers who have check-in and check-out capabilities enabled on desktop. If you're not using geofences, disabling
Enter My Time
can reduce check-outs from unapproved locations. To disable
Enter My Time
on mobile, on the
Edit Tenant Setup - System
task, select
Disable Check In/Out on Mobile
.
Can I disable Remind Me to Check Out for workers?
When you enable standard mobile check-in in the tenant-level settings, check-out reminders are automatically available and can't be turned off for workers. Workers can individually turn off their reminder messages.
Can I do all the same things I do on desktop on the mobile app?
You can access all tasks and reports using a mobile web browser. To see which tasks are available in the mobile app, see Reference: Time Tracking and Scheduling Features in Workday Mobile.
Can I make help text I've configured for the
Enter Time
business process visible on mobile?
No. Workday only displays the help text on desktop.
Can workers request time off on mobile?
Workers and managers can't make time off requests on the Time Tracking worklet on the mobile app. However, they can use the Absence Management worklet on the mobile app to request time off. When workers request time off, managers can use the Time Tracking worklet on the mobile app to take the same actions on the
Request Time Off
business process that they can from
My Tasks
on the desktop. Example: Managers can approve time off requests. 
Can workers turn off check-out reminder notifications?
The Check Out Reminder feature is automatically available with standard mobile check-in. There's no tenant-level setting to disable these reminders. However, workers can disable notifications themselves. To turn off these notifications:
  1. Access
    Settings
    on the Time Tracking worklet on the mobile app.
  2. Select
    Push Notifications
    .
  3. Toggle
    Check In/Out
    to off.
Do business processes work the same on desktop and mobile?
You can take the same actions on business processes on desktop and mobile even if the initiating action for the business process isn't available on mobile.
Do I need to make any configuration changes to use worktags with the mobile app?
No.
How can I ensure workers check in only from their scheduled shift location?
When you use Workday Scheduling, you can ensure workers only check in and out on mobile from locations where they're scheduled to work. See Steps: Set Up Geofences for Mobile Time Entry.
How can I prevent workers from checking in or out on mobile devices?
Select
Disable Check In/Out on Mobile
on the
Edit Tenant Setup - System
task. This setting prevents workers in your tenant from using the check-in and check-out time entry option on the Workday mobile app. Workers can still check in or out when using web browsers on mobile devices. This setting doesn't disable other Time Tracking tasks on the Workday mobile app. Example:
Enter My Time
and
My Schedule
. If you've configured Check In or Check Out as a Quick Action on the Workday Home page, you must also add a condition rule. See Troubleshooting: Workers Can Check In on Mobile When Mobile Check In/Out Disabled.
How can I prevent workers from checking in or out on mobile devices when they're not at the work site?
Define 1 or more geofences in the
Location Settings
section of the time entry template. Workers can only check in and out on mobile when they are at the locations you define.
How can I restrict mobile time entry for specific subsets of workers?
Configure authentication policies to:
  • Block IP addresses.
  • Only allow access through specific networks.
  • Restrict access to
    Check In
    and
    Check Out
    tasks.
Is there a way to distinguish whether time blocks were entered on desktop or mobile?
No. You can use worktags to require a location when entering time. You can then use the location to determine whether a worker is at their workstation.
Once a worker has checked in, are break, meal, and check-out options all available?
Workers can choose from the out types configured on their time entry templates. Workers whose time entry templates allow meals and breaks have a
Break
button on their Home page card as well as a
Check Out
button. When they select
Break
, Workday prompts them to select
Break
or
Meal
, depending on the time entry template configuration.
What is the benefit of enabling standard mobile check-in?
Workers can add more details when checking in and out, including time type, comments, and worktags. Standard mobile check-in supports new mobile features, including meal and break attestations and geofences.