FAQ: Time Entry

Check to see that you have:

Enabled the options on the relevant time entry template.
Configured the
Enter Time
business process security policy so that you have security access to the time entry options.
Activated the pending security changes.

The worker doesn't have any reported time for the week you're trying to copy from. If there are no weeks to copy from at all, the worker hasn't reported any time for any week.

Quick Add only adds time blocks to your calendar; it doesn't display, modify, or overwrite any time blocks you've already entered. However, you'll get an error if you try to add hours that conflict with existing time blocks on your calendar.

Workday can't find a period schedule for that worker. There are a couple of reasons this could happen:

The worker doesn't have a time period schedule or the schedule doesn't include the week you want to enter time for.
The worker isn't active.

You probably haven't configured local time zones for the worker, the location, or the tenant. Workday first tries to use the worker's time zone, but if you didn't configure it, Workday looks for the time zone of the location. If you didn't configure the location time zone, Workday then looks for the time zone of the tenant. If you didn't configure the tenant's time zone either, Workday uses Pacific Time for all time entries.

Select

Favorite

from the related actions menu on the worktag.

The

Never Submitted

status is for time blocks deleted prior to approval, while the

Not Submitted

status is for time blocks not yet submitted for approval.

You updated the worker's position details without changing their job. Use the

Change Job

business process to add the new position to time blocks from the effective date of the change.

Workday updates Home page cards and check-in/out buttons on the mobile app through time clock events, not time blocks. Workday creates time blocks, not time clock events, when you use Correct Unmatched Event by selecting either:

Unmatched events on the time entry calendar.
Edit Time Entry
on the
Edit and Approve Time
report.

From the related actions menu for the worker, select
Time and Absence
Add Time Clock Event
.
On the
Edit and Approve Time
report, add a check-out event to an unmatched check-in by selecting
Autofill Scheduled Out
.
Use the
Time Clock History
 or
My Time Clock History
report.

Select the

Use default values from previous check-in

check box in the

Check In

task to copy over details such as time type, position, and worktags from the prior check-in. This option is available when checking in after a meal or break.