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Administrator Guide
Last Updated: 2024-03-08
FAQ: Career Hub

FAQ: Career Hub

Does Career Hub use existing skills values after setup?
Career Hub uses the skills data present on the
Worker Profile
. You can import tenanted skill values into Career Hub by using the
Maintain Skills and Experience Setup
task.
What's the impact of each career focus option?
Your users can select the career focus option that best suits their career growth needs. Based on the career focus, job interests, and skill interests, Career Hub uses machine-learning inferences and talent trends within your company to provide personalized career opportunities such as connections, mentors, flex teams, jobs, and learning items. Users can take actionable next steps to incrementally gain expertise toward their career focus or explore career opportunities to develop skills.
In the
Grow Beyond Role
option, Career Hub provides users with personalized career opportunities to pursue job interests beyond their current role. Using the available pool of job profiles in your company, Career Hub makes it possible for users to select job interests and add relevant skill interests to develop for the new role. This option is best suited for users looking to transition into other roles within your company.
The
Grow in Role
option enables users to focus on developing the skills and capabilities necessary to perform better in their current role. Selecting this option surfaces customized career opportunities that users can act on to gain greater expertise within their role.
The
Open to Both
option is suited for users that need the flexibility to grow in their current role while also making progress toward their job interests.
Why can't users see any suggestions? Is machine learning not working?
For users to see suggestions, ensure that you include sufficient skills in flex team descriptions and job profiles. Your users can see a wider pool of mentors when available mentors update their mentor skills. Users can improve their Career Hub suggestions for learning content and jobs by updating the skills on their worker profile and making themselves available for flex teams. Additional attributes such as job titles, education, and years of experience determine the machine learning based suggestions.
How often are suggestions updated in Career Hub?
Career Hub updates suggestions daily, Monday through Friday.