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Administrator Guide
Last Updated: 2023-06-23
Concept: Electronic Form I-9 Workflow

Concept: Electronic Form I-9 Workflow

An employee can complete an electronic Form I-9 when the:
  • Employee has no other
    Complete Form I-9
    events in progress.
  • Hire process is complete.
  • Position is based in the U.S.
The electronic Form I-9 includes fields that don't display on the printed Form I-9 to:
  • Enable
    E-Verify
    integration.
  • Progress the Form I-9 through Workday business processes.
The electronic Form I-9 displays the same information as the paper form and provides a link to the full Form I-9 instructions at the U.S. Citizenship and Immigration Services (USCIS) website.
Employees can access the self-service task to initiate the
Complete Form I-9
business process. Regardless of how the Form I-9 initiates, employees electronically sign the Form I-9.

Section 1. Employee Information and Attestation

  • The employee fills out the form, provides any required or optional data, and selects the appropriate check boxes.
  • When you want the date of birth and SSN data from the
    Complete Form I-9
    task to override the employee's profile information, you can select the
    Override employee profile Date of Birth and SSN with Form I-9 data
    check box on the
    Maintain Form I-9 Settings
    task. When the employee submits the Form I-9, Workday overrides the SSN and date of birth from the Form I-9 to replace the SSN and date of birth on their HR record.
    Selecting this check box doesn't send notifications or acknowledgments of this change.
  • When you rescind the
    Complete Form I-9
    business process, these processes are also rescinded.

Preparer and/or Translator Certification

Employees can add up to 5 preparers or translators.
Employers:
  • Can't add preparers or translators in Section 2.
  • Can send back the Form I-9 to the employee to add or remove preparers or translators.

Section 2. Employer or Authorized Representative Review and Verification

  • Enter documents from
    List A
    , or
    List B
    and
    List C
    , then provide the necessary document details.
    Workday filters the selection lists in prompts for Lists A, B, and C based on the citizenship or immigration status the employee selects and provides a validation to ensure accurate data entry.
  • When the employee provides a Social Security card as a List C document, you must enter the number in List C manually.
  • When Workday selects the issuing authority that corresponds to a document, you can override this value.
  • You can send the form back to the employee to enter missing data or make corrections.
  • Select the
    I Agree
    check box, which serves as an electronic signature.
  • You can configure Workday to populate the employer name, title, organization, and address in this section. Workday adds the current date stamp before you approve the form.
  • If necessary, you can select an
    Overdue Reason
    .

(Optional) E-Verify Integration

  • You can configure Workday to send the employee Form I-9 data to E-Verify automatically.
  • When the original Form I-9 has questionable data, E-Verify requests reverification. Workday displays customized instructions on the
    Form I-9 Data Verification
    event indicating which items are in question. You can correct supporting document information, but corrections to Section 1 must come from the employee.
  • You can configure Workday to:
    • View cases created for an employee in the last 365 days. You can close a duplicate case before creating a new one at E-Verify.
    • Sync updated case statuses from E-Verify on a recurring basis.
  • Depending on the documents provided by the employee, E-Verify returns an employee photo for you to verify. E-Verify determines requirements for photo matching. If a photo is missing or doesn't match, you must upload images of your employee's document.
  • E-Verify might request that you upload front and back images of a document without requiring you to confirm if the photo matches or is missing.
  • Workday resubmits the information, and E-Verify returns the employment authorization status. When the authorization is:
    • Successful, Workday closes the E-Verify case and automatically completes the finalization step on the Workday business process.
    • Unsuccessful, Workday maintains the E-Verify case number so you can resolve the case manually on the E-Verify website. If you configure the integration to sync case statuses and you receive a
      U.S. Employment Verification Status
      from E-Verify, Workday automatically completes the
      Final U.S. Employment Verification Status
      step on the business process.
  • If the E-Verify connection fails, Workday displays a status of
    Awaiting E-Verify Submission
    . You can click
    Retry
    to resubmit the information if you have permission on the
    Process: Resubmit: Form I-9
    domain. If the Form I-9 is overdue, you can enter an overdue reason before you retry the E-Verify submission.

Manual Entry of Final U.S. Employment Verification Status

  • You can use the
    Final U.S. Employment Authorization Status
    step to enter employment eligibility details.
  • When not using E-Verify, you can make an eligibility determination and enter it here.
  • When E-Verify doesn't immediately return an authorization, Workday pauses the
    Complete Form I-9
    business process on this step. Workday also displays information from E-Verify so you can manually progress the Form I-9 at the E-Verify website. After resolution is reached with E-Verify, you can record the eligibility status and any additional information here. You can then submit the
    Complete Form I-9
    business process.
  • When you select a status of
    Employment Not Authorized
    or
    Verification Not Determined
    , Workday automatically rescinds the
    Edit ID Information
    business process and removes the SSN and Form I-9 List A, B, and C document IDs from the worker record.
  • When you enter an incorrect eligibility status or E-Verify case number and no steps remain in the
    Complete Form I-9
    business process, you can change the status or case number using the
    Correct
    action on the business process.

Forms I-9 with Unsuccessful Verifications

When an employee's previous Form I-9 has a status of
Verification Not Determined
or
Employment Not Authorized
, you can relaunch the
Complete Form I-9
business process and create a new Form I-9.