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Administrator Guide
Last Updated: 2023-06-23
Reference: E-Verify Case Statuses

Reference: E-Verify Case Statuses

If you use the Workday
E-Verify
integration, you might receive these case statuses after you submit Forms I-9 for your employees:
Case Status
Description
MANUAL_REVIEW
The case requires a manual review by the Department of Homeland Security (DHS).
When you receive this status, access the E-Verify website to view the results of the manual review and progress the case. You need to bring the final status back into Workday to complete it.
PENDING_REFERRAL
The case receives a Tentative Nonconfirmation (TNC).
When you receive this status, access the E-Verify website to refer the TNC to DHS, Social Security Administration (SSA), or both, to complete the case. You need to bring the final status back into Workday to complete it.
QUEUED
E-Verify is processing the case.
Access the E-Verify website to view the updated case status and progress the case. You need to bring the final case status into Workday to complete it.
REFERRED
The case is a referral.
You need to bring the final status back into Workday to complete it.
SCAN_AND_UPLOAD
Upload images of the front and back of the employee's photo document.
UNCONFIRMED_DATA
Some case information is potentially incorrect. Review and update the identified fields.
You can automate updating case statuses and the closure of the
Final U.S. Employment Verification Status
step in Workday if you configure the:
  • E-Verify Company
    attribute on the
    E-Verify - Employment Verification
    integration template. Ensure that the company is valid and includes any workers with possible new or updated Forms I-9.
  • SyncCaseStatus
    option on the
    Launch/Schedule integration
    task.
The automation eliminates the need to access the E-Verify website to bring the final case status into Workday manually to complete it.