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Administrator Guide
Last Updated: 2023-06-23
Concept: Electronic Form I-9 and Retry Button Limitations

Concept: Electronic Form I-9 and Retry Button Limitations

Electronic Form I-9

The electronic Form I-9 in Workday doesn't support:
  • Completion of the form by federal contractors who are subject to the Federal Acquisition Regulation (FAR) E-Verify clause.
  • Special Placement signatures for employees with disabilities.
According to the Federal Acquisition Regulation (FAR) E-Verify rule, federal contractors must complete E-Verify either:
  • As part of their hire process.
  • Upon assignment to a federal contract, if they're existing employees.
When you use the electronic Form I-9, you can only add the
Complete Form I-9
 subprocess to the
Onboarding
 business process.
When a Form I-9 reaches its retention period, you can only view the
Complete Form I-9
 event when you select
Worker History by Category > Personal Data
.

E-Verify Integration Retry Button

When you use the Workday
E-Verify
 integration, the
Retry
 button is unavailable:
  • On the
    Update Form I-9 Receipts
     task.
  • When you have a read time-out.
If you have a read time-out, check for an open case on the E-Verify website. If there's no case, you can manually submit the information at E-Verify.
If you use
Retry
 button to submit a case that requires a photo match or information confirmation, you can only progress the case on the E-Verify website.
Once you complete the case in E-Verify, you can record the
U.S. Employment Verification Status
 and
Final E-Verify Case Number
 in Workday.