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Administrator Guide
Last Updated: 2025-03-14
Troubleshooting: Automatic Stage Routing Not Working

Troubleshooting: Automatic Stage Routing Not Working

Automatic Stage Routing is not moving the job application to the next stage of the
Job Application
 business process as expected.
In order for Automatic Stage Routing (ASR) to trigger correctly:
  • All
    Conditions
     listed on the Automatic Stage Routing stage need to be met.
  • Conditions listed on the
    Next Possible Step
     of the
    Job Application
     business process stage need to be met.
  • The step where Automatic Stage Routing is enabled must be completed.
Example: Automatic Stage Routing is set to move a job application from the
Review
 stage to the
Interview
 stage.
  1. Access the
    Job Application
     business process
    Review
    Automatic Stage Routing
    .
  2. Ensure that any condition rules for
    Automatic Stage Routing
     to trigger are met.
  3. Check that condition rules on the
    Next Possible Step
     on the
    Review
     stage that will allow a move from
    Review
     to
    Interview
    are also met.
Consider removing all condition rules systematically to test where the
Automatic Stage Routing
 conditions are failing.