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Administrator Guide
Last Updated: 2025-03-14
Troubleshooting: Unable to Decline or Move a Job Application Forward

Troubleshooting: Unable to Decline or Move a Job Application Forward

You want to
Move Forward
 a job application but there are no next steps options to select. Similarly, you want to
Decline
 a job application but the expected next step or
Disposition Reason
 are not available for you to select.
There is a condition rule on the
Job Application
 business process stopping you from taking action. If any of the conditions listed on the
Possible Next Steps
 or
Possible Dispositions
 section are not met, you will not be presented with the next steps options when you select
Move Forward
 or
Decline
on a job application.
You need to review the condition rules on the
Job Application
 business process.
  1. From the related action menu of the
    Job Application
     event, select
    Business Process
    View Definition
    .
  2. Select the tab of the stage where you are taking action. Example: If you want to
    Move Forward
     the job application on the
    Interview
    stage, select the
    Interview
    tab.
  3. Review all the conditions rules on the
    Possible Next Steps
     or the
    Possible Dispositions
     sections.
  4. Verify that the role taking action on the job application is included in the security
    Group
     assigned to the
    Possible Next Steps
     section.