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Administrator Guide
Last Updated: 2025-12-12
Setup Considerations: Packaged Content for Learning

Setup Considerations: Packaged Content for Learning

You can use this topic to help make decisions when planning your configuration and use of packaged content. It explains:
  • Why to set it up.
  • How it fits into the rest of Workday.
  • Downstream impacts and cross-product interactions.
  • Security requirements and business process configurations.
  • Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.

What It Is

Packaged content in Workday refers to learning content that's compliant with SCORM (Sharable Content Object Reference Model) or AICC (Aviation Industry Computer-Based Training Committee) file-type specifications. Packaged content also includes courses licensed from e-learning content vendors. You can use packaged content in Workday Learning courses for desktop and mobile.

Business Benefits

  • Create a familiar and intuitive experience for learners by enabling them to consume packaged learning content formats in Workday.
  • Customize packaged learning content to create a personalized learning experience.
  • Improve efficiency by selecting a packaged content lesson to provide the primary score and grade for the course.
  • Simplify reporting using the tracking information for packaged content in learning reports.

Use Cases

  • Automatically recover missing data to update records with the best completion, score, and success rates or the latest interactions.
  • Import packaged content into Workday as lessons in a course.
  • Track packages in Workday according to completion status

Questions to Consider

Questions
Considerations
What e-learning content standards does Learning support?
Workday supports these versions of AICC and SCORM for packaged content:
  • AICC 2.x
  • SCORM 1.2
  • SCORM 2004 (2nd-4th Edition)
How do you want users to access packaged content?
You can create Workday Learning courses using packaged content for desktop and mobile. We support packaged content for iPad, iPhone, and Android using devices running:
  • Android 5.0 or later.
  • iOS11 or later.
How do you import existing media content into Workday?
You can import packaged content into Workday using:
  • Drive to load packaged content files.
  • Media importer or web services to bulk load external learning content.
  • The Workday Learning interface to add packaged content to an existing course.

Recommendations

  • Learners should disable pop-up blockers, which can impact on interactions between SCORM packaged content and Workday.
  • To manage large volumes of packaged content efficiently, use the
    Create Media Import Job
    task to upload files before you create lessons or courses.
  • You can't use SCORM or AICC packaged content files for stand-alone lessons. As these files require detailed authoring and can be assigned to learners, we recommend putting them into lessons within a course instead, as this enables you to use more functionality for them.

Requirements

To enable Workday to receive question-level data from SCORM or AICC quizzes, you must:
  • Enable packaged content interaction reporting on the
    Edit Tenant Setup - HCM
    task.
  • Test your files in an independent tool to ensure that the files publish interaction results. Example: SCORM Cloud.

Limitations

  • 4 GB is the maximum video file size for packaged content.
  • Workday only scans for viruses on uploads of 2GB or under.
  • Workday defaults limit uploads to 2GB for new customers only. You can select the
    Increase Maximum Upload Size
    check box on the
    Edit Tenant Setup - HCM
    task to enable larger uploads, but Workday won't scan them for viruses.
  • You can only amend enrollment results for courses that contain packaged content when they have a status of not started or in progress.
  • Your packaged content files must meet these requirements:
    • Maximum extracted file size of 20 GB.
    • Maximum of 100,000 extracted files.
    • Maximum zip file upload size, using Drive or Learning file picker, of 4 GB.
    • Maximum zip file upload size, using Media Import service, of 20 GB.

Tenant Setup

Enable tenant-wide settings for packaged content on the
Edit Tenant Setup - HCM
task.

Security

Domains
Considerations
Set Up: Learning External Content Integrations
in the Learning Core functional area
Enables you to access management tasks related to external content integrations for Learning.
Set Up: Tenant Setup - HCM
in the System functional area
Enables you to set up packaged content for your tenant.

Business Processes

You can use these business processes to add approval steps to courses containing packaged content when you create or edit learning content or manage learning content versions:
  • Manage Course
  • Manage Lesson
  • Manage Program

Reporting

Reports or Dashboards
Considerations
Translate Business Object
Create translated titles and descriptions for packaged content.
Learner Engagement
View enrollments and completions to evaluate learner engagement.
My Team's Learning
Display a summary of course completion status for learners.
View External Lesson
Activate and inactivate external lessons.
Enable learners to consent to third-party terms and play videos.

Integrations

Integrations or Web Services
Considerations
Manage Course Offering
Manage Learning Course
Manage Lesson
Manage Learning Program
Enables you to create or update learning content types.
Put Learning Content Subscription
Enables you to create or update subscriptions for learning content that contains packaged content.
Put Learning Imported Content
Put Learning Imported Record
Enables you to bulk load existing content or enrollments into Workday.
Put Media Settings
Enables you to update restricted access settings for media items.

Connections and Touchpoints

Features
Considerations
Career and Development Planning
You can create packaged content that learners can consume for their personal or professional development.
Talent
You can use survey functionality from Talent as a lesson type in a course to gather feedback to improve your packaged content materials.
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.