Setup Considerations: Anytime Feedback
You can use this topic to help make decisions when planning your configuration and use of anytime feedback. It explains:
- Why to set it up.
- How it fits into the rest of Workday.
- Downstream impacts and cross-product interactions.
- Security requirements and business process configurations.
- Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.
What It Is
You can use Workday to enable anytime feedback for workers to give ad hoc unsolicited feedback to other workers.
Business Benefits
- Encourages workers to provide feedback to colleagues outside of formal employee reviews, fostering communication and teamwork.
- Enables workers to provide feedback to other workers outside of constrained roles for greater transparency in your organization.
- Enables workers to provide unsolicited feedback to include in employee reviews.
Use Cases
Managers can encourage their workers to use anytime feedback to recognize other workers' accomplishments or provide feedback for areas of improvement.
Workers can give unsolicited feedback to any other worker, including workers across different functions.
Questions to Consider
Questions | Considerations |
|---|---|
How can you use anytime feedback to promote your company culture? | Anytime feedback can foster a corporate culture of openness and communication across roles and hierarchy. Example: Individual contributors can provide unsolicited feedback to managers in a different organization. If your company uses a more controlled and structured approach, such as enabling only managers to provide feedback, you might want to use only role-requested feedback. |
How can you control confidentiality, privacy, and anonymity for anytime feedback? | Workday enables settings for privacy and confidentiality by default so that givers of anytime feedback can share their feedback with the feedback recipient or other workers. You can disable privacy and confidentiality settings so that feedback givers can't share their feedback.
Workday also enables by default anonymous feedback, in which feedback givers can choose to display their name or remain anonymous. You can also disable anonymous feedback so that Workday always displays the names of feedback givers. |
Do you want to pull anytime feedback into employee reviews? | You can configure employee review templates to include anytime feedback that's not private or confidential. |
Recommendations
- Set up feedback notifications so that workers can inform other parties that they provided feedback.
- Encourage your workers to use feedback badges to promote positive recognition of their peers.
- To limit feedback reports from getting too long over time, create custom reports that report worker anytime feedback for a specific period on worker profiles. Example: Create a custom report that displays only anytime feedback given in the past year.
- When you configure anytime feedback options with intersection security groups, users in some groups might not be able to give or view anytime feedback. We recommend consulting Workday Community resources when using anytime feedback with intersection security.
Requirements
No impact.
Limitations
- You can't configure feedback templates for anytime feedback.
- When users give anytime feedback, theGive Feedbacktask provides a text field to enter feedback but you can't configure theGive Feedbackbusiness process to include questions or other help text.
- You can't prevent workers from giving anytime feedback to multiple recipients at the business process level. To prevent or discourage workers from giving anytime feedback to multiple recipients, set up condition rules to add a step or issue a validation message before they complete the task.
- Anytime feedback can be private, confidential, or anonymous when sent to a single recipient but not when sent to multiple recipients.
- Workday doesn't include anytime feedback on theView Worker Historyreport for an employee.
- Workday doesn't support giving anytime feedback to terminated workers.
- TheAnytime Feedbackworklet on the Talent and Performance dashboard might not display correctly in mobile applications.
Tenant Setup
Use the Give Feedback notification type in the HCM section of the
Edit Tenant Setup - Notifications
task to enable users to notify other workers when they provide feedback. Security
Configure these domains in the Performance Enablement functional area:
Domain | Considerations |
|---|---|
Self-Service: Anytime Feedback
| Enable self-service access for workers to provide and view anytime feedback. |
Self-Service: Feedback
| Enable workers to give and get feedback. |
Worker Data: Anytime Feedback
| Enable workers to view anytime feedback for another worker. |
Worker Data: Confidential Feedback
| Enable workers to view confidential anytime feedback about another worker. |
Worker Data: Private Feedback
| Enable workers to view private anytime feedback that's not visible to managers about another worker. |
Business Process
Configure the
Give Feedback
business process in the Performance Enablement functional area to enable workers to provide anytime feedback. Reporting
Reports or Dashboards | Considerations |
|---|---|
Feedback on My Team report | Enables managers to view anytime feedback for their team members. |
Feedback Received report | Enables workers to view feedback they received for all feedback types, including anytime feedback. This report is also available on the worker profile. |
Talent and Performance dashboard | Add the Anytime Feedback worklet so workers can view the anytime feedback they gave and received. |
Integrations
Web Services | Considerations |
|---|---|
Give Feedback
| Enables you to import historical anytime feedback data from another Workday tenant into Workday. |
Put Feedback Badge
| Enables you to import, add, edit, and remove feedback badges. |
Connections and Touchpoints
Features | Considerations |
|---|---|
Employee Reviews | You can set up employee review templates to include anytime feedback in employee reviews. |
Manager Insights Hub | Managers can use Manager Insights Hub to access information about feedback that their direct reports have received. |
Workday Skills Cloud | Workday uses anytime feedback as a source for generating skills suggestions in Workday Skills Cloud. |
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.