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Documentation
Administrator Guide
Last Updated: 2023-09-08
Cancel Payments

Cancel Payments

Security:
  • Process: Ad Hoc Payment Reporting
     domain in the Banking and Settlement functional area.
  • Process: Bank Account Transfer for Settlement - Reporting
     domain in the Banking and Settlement functional area.
  • Process: Customer Invoice Payment
     domain in the Customer Accounts functional area.
  • Process: Customer Refund/Payment
     domain in the Customer Accounts functional area.
  • Process: Intercompany
     domain in the Financial Accounting functional area.
  • Process: Payroll Settlement
     domain in the Core Payroll functional area.
  • Process: Settlement
     domain in the Banking and Settlement functional area.
  • Reports: Expense Report Payment
     domain in the Expenses functional area.
  • Reports: Pay Calculation Results for Worker (Results)
     domain in the Core Payroll functional area.
  • Reports: Procurement Card Payments
     domain in the Procurement functional area.
  • Reports: Supplier Payment
     domain in the Supplier Accounts functional area.
You can cancel payments that you haven't reconciled. When you print checks or generate bank files for unreconciled payments, you can cancel the payments as long as you don't cash the checks. These payments include:
  • Individual payments.
  • Multiple electronic payments.
  • To cancel an individual payment:
    1. Access the
      Find Payments
       report.
    2. Search for the unreconciled payment to cancel.
    3. Select
      Cancel
       from the related actions menu of the payment.
    4. On the confirmation page, review the details of the payment you're canceling.
    5. Void a related check, if necessary.
    When you have intercompany items of the customer refund payment settled or included in an uncancelled settlement run, to cancel a customer refund payment you first need to cancel its related items in this order:
    • Intercompany receipt.
    • Intercompany payment or its associated settlement run.
  • To cancel electronic payments in mass:
    1. Access the
      Mass Payment Update
       task.
    2. Once you've filtered the payments, select the electronic payments to cancel in mass.
    3. On the confirmation page, review the details of the electronic payments you're canceling.
Workday cancels the payments and any related accounting entries. When canceled:
  • Pending payments are no longer available for settlement.
  • Open items associated with a settlement run become available for selection in another settlement run.
  • Workday no longer includes payments when you print checks or generate the bank file for completed settlement runs.
    If you already printed the check or sent the bank file, this action stops payment. Void the check using the
    Record Voided Checks
     task.