FAQ: Payment Settlement
- How do I settle one-off payments?
- You can settle one-off payments from the related actions menu of an unpaid item or pending payment.To settle a one-off payment:
- Find the unpaid open item or pending payment.
- As a related action, select to pay or settle it:
- From an approved supplier invoice, select .
- From an approved customer invoice with payment type of direct debit, select .
- From an approved ad hoc payment, select .
- From an approved customer refund, select .
- From the pay result of a worker for whom you complete payroll early (leaders), select .
- From the pay result of a worker for whom you complete payroll late (stragglers), select .
For the United Kingdom, you usually need to change the settlement date to accommodate the standard 3-day BACS turnaround. To change the settlement date to the next working day (the effective earliest date), from the Settlement Run related action, select . - How can I prepare worker payments in the case of a failed BACS integration?
- Access theView UK BACS Settlementsreport (secured to theReports: Payroll (BACS) - UKdomain) after starting the settlement process. Note that theView UK BACS Settlementreport only displays data when the settlement process has failed, or not yet completed. In the case of a BACS integration failure, you can export the payment details to complete BACS payments outside of Workday.
- When does Workday settle customer invoice payments associated with direct debit mandates?
- Workday includes a customer invoice payment in a settlement run based on the minimum days for prenotification that you specify on the mandate. Workday settles the payment when the number of days between these dates meet the prenotification requirement:
- Prenotification date on the customer invoice.
- Settlement run date.
When you search for direct debit customer payments to add to a manual settlement run, Workday only returns payments that meet the prenotification requirement. - Yes, but Workday recommends that you don't do so. If your payroll needs adjustments and you cancel the settlement run, you'll also cancel nonpayroll items and payments in the settlement run, if any.
- When can't I cancel a settlement run?
- You can't cancel a settlement run when:
- Billing is complete for cost reimbursable award transactions in the settlement run. These transactions include:
- Payroll.
- Expense reports.
- Supplier invoices.
- Fringe benefits.
- The settlement run has 1 or more payments that:
- Generated intercompany items in another settlement run.
- Have a status ofEscheated,Returned, orStopped.
- You've reconciled.
- When can't I cancel a payment?
- You can't cancel a payment when:
- You've reconciled the payment. To cancel the payment, you must first unreconcile it.
- You've billed the supplier invoice to sponsors. To cancel the invoice, you must first cancel the associated customer invoice payment then the supplier invoice payment.
- The payment has intercompany activity. To cancel the payment, you must first cancel the associated intercompany receipt and intercompany items.
- What payment categories can I add remittance data for when using theGet Paymentsweb service?
- Expense Report
- Expense Credit Card Transaction
- Miscellaneous Payment Request
- Procurement Card Transaction
- Supplier Invoice
- How do I ensure that the company bank account for payroll payments is correct after I change my bank routing rules?
- After you change your bank routing rules, you must rerun payroll calculations for unsettled payroll payments before settling them. This process ensures that Workday uses the correct bank account during settlement.