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Administrator Guide
Last Updated: 2026-05-15
Steps: Set Up AI Bank Reconciliation

Steps: Set Up AI Bank Reconciliation

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
     step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
Configure a bank account with:
  • A matching rule set in the
    Matching Rule Set
     prompt.
  • No rule set in the
    Bank Reconciliation Rule Set - Do Not Use
     prompt.
You can enable AI bank reconciliation features on bank accounts that you configure with matching rules sets for automatic reconciliation. See Concept: AI Bank Reconciliation.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    1. On the
      Innovation Services Opt-In
       tab, select the
      Financial Management Generally Available Machine Learning Features and Third Party Services
       service check box in the
      Financials
       category.
    2. On the
      Maintain Innovation Services Data Selection Opt-In
       tab, select the
      Opt In
       check box for the
      Reconcilable Items Data
       category.
  2. For UMSA customers, ensure that you don't disable data contributions for the
    AI Bank Reconciliation
     ML feature.
  3. Access the
    Edit Bank Account
     task.
    1. Select the bank account.
    2. Complete the
      AI Bank Reconciliation
       section:
      Options
      Considerations
      Enable AI Suggestions for Reconciliation
      Select to enable AI Bank Reconciliation: Exception Matching for the bank account.
      When you enable the feature, Workday suggests AI matches for the bank account.
      Enable AI Suggestions for Matching Rules
      Select to enable AI Bank Reconciliation: Rule Orchestrator for the bank account.
      When you enable the feature, Workday suggests AI matching rules for the bank account.
    Security:
    Set Up: Bank Entity
     domain in the Banking and Settlement functional area.
You can view AI suggestions up to 2 weeks after enabling the feature for a bank account, as Workday fetches data to train machine learning models weekly.
To generate AI matches after you enable AI Bank Reconciliation: Exception Matching, access 1 of these tasks:
  • Run Bank Statement Auto Reconciliation
  • Schedule Auto Bank Reconciliation
To generate AI matching rule suggestions after you enable AI Bank Reconciliation: Rule Orchestrator, access 1 of these tasks:
  • Run AI Matching Rule Suggestion
  • Schedule AI Matching Rule Suggestion