FAQ: Moving from Legacy Workflow and Process Tracker

Your tenant continues to use the legacy Workflow and Process Tracker until you enable Configurable Workflows. This legacy functionality is planned for retirement in 2027R1 (targeted for March 2027). Workday recommends that you complete your move to Configurable Workflows well before that date.

You can’t reverse your enablement of the feature through self-service. When you enable Configurable Workflows, Workday deletes legacy processes and resets legacy workflows immediately. You can't clear the

Enable Configurable Workflows

check box from

General Setup

after you enable the feature. If you need to reverse your enablement of Configurable Workflows, your Named Support Contact can log a

Product Support

request through the Workday Community.

No. You must explicitly share the hub with, and assign the

Access Hubs

permission to, everyone who needs to view or act on workflow tasks. Workday also doesn't automatically grant the

Manage Workflows

permission to users who had the legacy

Manage Processes

permission, so you must assign the

Manage Workflows

permission manually.

Not necessarily. If your current level ownership association already reflects the order and participants you want, you can use it as is. If you only need a subset of levels for a given workflow, you can either create a smaller, purpose-built association or clear levels in the enterprise tree when you launch the workflow.

See:

Set Up Configurable Workflow Definitions.
Launch Configurable Workflows.

There's no hard limit, but Workday recommends that you limit each workflow to 2,000 or fewer participating levels for performance. If your process consistently needs only a subset of a larger association, consider creating a smaller, purpose-built association instead of trimming a large association at launch each time.

Errors typically occur when a task destination, hub artifact, or the only assignee tied to a task is deleted after you create the workflow definition. Access the workflow definition to see the specific fields flagged with errors, correct the missing selections, and republish. See Troubleshooting: Configurable Workflows.